4.2 (46)
38 Marina Ln, Winchester, TN 37398
(931) 967-7127
bassproboatingcenters.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Spears
2024-05
Wesley and his team are awesome! I don’t even own a Tracker or a Merc motor. I bought a boat from a private seller at the marina and was having trouble with it. Wesley and Blake were 1st class they came to try and help me every way they could! I’d do business any day with these guys.
Yuri Pope
2024-03
Salesman is very knowledgeable. We love our boat and the views from it!
Teppi Dixon
2023-09
My husband took our Tracker- Mercury engine pontoon in for engine service on July 6, 2023 with a promise from the new service manager that they would get it fixed in a couple weeks. After two weeks and no call back, he called and left messages across several days for an update and status, and again no response to his messages. We went out of town and received a call on Saturday, August 5th from the new manager requesting he pick up our pontoon. The new manager, 3rd in less than 3 months, also stated that she was unsure if any work had been performed and that they couldn't service the Mercury engine due to it being older than 12 years old. I would hesitate bringing your boat in for repairs, they have major staff turn-over which reeks of upper management issues, false promises, lack of communication and professionalism. Someone at the corporate level needs to clean house and set and implement customer service standards at this business location.
Roger Swiger
2023-06
Purchased a Tracker 800sx from them. The salesman there was great. It was one of the best in and out purchases. He did the complete sales without trying to sale me a bunch of extras. Took it home broke it in and had a minor issue. I called them to have it fixed. They had me bring it in and fixed the issue while I waited. The service department was great to work with. Actually everyone there are friendly and helpful. They treat you like a friend from the moment you walk in.
Mike Bolin
2023-09
My experience was horrible!!!!! Took my boat in late March early April told them it was a barn find check it good. Change oil drain old gasThey charged me a lot of money had to take it back before putting in water oil tanks low. Got it back battery was dead tried to tell me that was due to setting for only 3 weeks LOL. Charged battery put boat on lake drove it for an hour started running bad carried it back they said the alternator caused it they didn't have on so I bought one carried it to them the service manager was no longer there 2weeks later still no boat talked to manager she said she would call back ned day by 8 didnt I called at 4 talked to her again said she would call back didn't I decided to get my boat carried it to someone a friend recommended it needed a barring waterpump gas drained baffles so they charged me between 800 and a 1000 to put a battery in it i dont mind paying if I get what I pay for wish I could do a zero star
Lacey Harwood
2021-05
We recently bought a boat and had these guys do annual maintenance on it before winterizing it. We knew very little about boat ownership and Robert and the rest of the crew took time to answer all of our boat ownership/maintenance questions along the way and never made me feel like my questions were silly or annoying. VERY knowledgeable guys and will share their knowledge if you ask them to. They will be doing all of our maintenance and repairs in the future after this wonderful experience.
James Craigo
2023-05
Alan Shook helped me anger my wife decide on a new boat, the parts department also helped with parts for our other boat. Awesome experience, highly recommend this place foe all your boating needs.
Terry Bell
2019-05
While on the lake we had our boat trailer Axl bust and brakes out. We slowly limped over to the tracker boat Center in Winchester they took care of it.Did a great job at a excellent price actually cheaper than the price they quoted me .Thanks Jimmy and your Bunch for taking care of our trailer and boat..will definitely go back and recommend to anyone
Nick Fikes
2017-05
Tracy turned my experience around, looked at a couple bass pro shops and had a terrible experience.Tracy made my experience quick and simple, cant say enough about the team here. Would recommend to anyone.
Rachel Kubricky
2021-05
Super friendly and great with communication. We had some friends come from out of town and they were very accommodating towards our schedule. Ask for Robert or Amos.Thanks y’all!!!!
Kelly Francis
2020-05
Love our tracker boat! Great salesman here too!
David P. Young
2022-05
Good people, very helpful. Sure would like one of them new boats.
Danny Burks
2021-05
Joe is the guy to deal with. Down to earth, knowledgeable, and he'll tell you facts
lewis phelps
2022-05
Lots of nice boats very nice sales woman
Glen Braghetta
2022-05
They have always treated me fair and honestly
Gary Smith
2019-05
The work was done right and at a fair price
TJ Espy
2022-05
Inventory...work is counting everything in the building.
Don Collins
2021-05
Professional staff. Great service.
norman finney
2022-05
Great!
William Johnson
2018-05
Overpriced
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-4 PM |
| Sunday | Closed |
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