Smith's Ace Hardware

4.7 (199)

146 TN-283, Whitwell, TN 37397
(423) 658-5073
acehardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Danielle Hudson

2023-11

One of the best places to meet your hardware needs in town. Decades of shopping at this particular location, and it's still the same wonderful people working to ensure needs are met for almost any home improvement project imaginable.

Chris Eggert

2019-05

Went in there to purchase the final items to finish up a wheelchair ramp for a local veteran who had a stroke and is going to be in a wheelchair for a while. I had used reclaimed lumber from a wheelchair ramp to build it out of. I told Charlie what I was doing and he donated the remaining items to get the ramp completed for the veteran. Thanks to Charlie and the staff the ramp is now getting him in and of his house

Joel Davenport

2023-11

Extremely friendly & helpful employees! This is what a neighborhood hardware store should be![Update 10/06/2023: Still a great neighborhood hardware store! Should be an Ace "Flagship of the Fleet!"

Mintz Farm

2022-05

Mintz Wood Mincing LLC and Mintz Family Farm ONLY GOES HERE FOR ALL OUR STIHL NEEDS!!! They are always helpful and know what their doing.

Zack P

2023-05

Very friendly staff. Glad to have them in the neighborhood. Bought Stihl chainsaw from them couple years ago, and they help with maintenance too.

Carla Blair

2022-05

This visit was very pleasant. I was greeted at the door and immediately someone assisted me with what I was looking for. What was really great the gentleman that helped me talked to me like he had known me for twenty years. It was like a breath of fresh air

Derek Cookston

2022-05

The staff here is wonderful! They have tons of products and lots of knowledge of them all. They go above and beyond to help their customers.

Anthony Jackson

2023-05

You will not find a more helpful and knowledgeable bunch of folks. We are lucky to have them!

Jennifer Davidson

2019-05

It's close to home and that is about the only reason we bother to shop here. Most employees are rude and it seems as though they have no less that like 5 employees following you around with an attitude at all times. I understand there is a need for security but they take it so far, I find it rather offensive and will spend my money (and we spend a lot) anywhere else but at this Ace.

Jeff Cunningham

2023-05

Wonderful little country store with great customer service and a friendly staff willingto help you ,highly recommended!

Bear

2023-10

Great place. Great people who are helpful.

Amy Kilgore

2023-05

Love this store and staff are super helpful it really awesome to feel at home when I come in the store

Elaine Higgins

2020-05

Family friendly. Even if I am not sure of the exact item I need, they have always figured it out and been above and beyond helpful. Love them!!

D Beecher

2021-05

Always has what i need and often specialty items and fasteners you simply can’t find anywhere else. Very helpful staff.

David Roberts

2021-05

Staff is extremely helpful and friendly. They have everything you need at a good price. I don't know what this small town would do without the Ace hardware

Emily Campbell

2023-05

They always seem to have what I need, and their staff is friendly. A lot of hardware stores have employees who are demeaning toward women, but I never get this feeling here.

m par

2017-05

Doing business here for several years and I have never had a bad experience. Prices are very competative, knowledgeable, and super friendly! I highly reccomend this business. Keep up the good work!

Mike Thomas

2019-05

Great help on anything and you don't have to stand around and wait. Come thru the door and ask a question , they are ready to help

S Smith

2023-05

Always friendly and helpful. A pleasure everytime I visit the store.

Billie Ross

2016-05

Friendly service and they have the items I need for a reasonable price. Our new Ace Hardware is also very conveniently located in our home town. Thanks for bringing Ace to our place.

SHAGGZ JOHN GORDON

2019-05

Relax buddy is what I got when I asked the 3rd time for a standard part that goes to almost every shower in america built from 1960-2010... Had to find it myself... What has happened to the helpful hardware man?!

Joey Hartsough

2019-05

Nice Ace hardware. I'm glad that they are there. So far they have had everything I need. The next closest hardware store is about 15 miles away.

Anita Lacefield

2023-05

Scott helped my husband and was pleasant and very helpful love this place

Peggy Thompson

2020-05

Love this store they have everything you could want an so nice to help you

lavalia Co

2021-05

The new cashier is rude and disrespectful. They did not want to help you. The service was not up to the usual knowledgeable staff that is eager to assist you.

Teresa Camp

2022-05

Customer service was great , the employees were friendly and very helpful ..

Mike Gazlay

2022-05

They are helpful, pretty good selection and in stock items.

Billy Holland

2019-05

This is a real hardware store. Not an Ace "home decor" store like you find in Chattanooga. Best customer service you'll find anywhere.

Sam Anderson

2019-05

Nice staff, met us near door and asked if they could help us. Did not have one item shopping for.

Peg Peters

2021-05

Great customer service and always have what I need

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 10 AM-4 PM

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