Potters Ace Hardware

4.5 (186)

1511 Knoxville Hwy, Wartburg, TN 37887
(423) 346-2380
acehardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Tammy Carter

2024-02

Can't say enough about this store, it's awesome and people are so nice and friendly and great prices

Larry Reagan

2024-03

Didn't have the part I needed after driving 45 minutes to get there, but the lady was helpful trying to find something that I could use.

Michael Peterson

2024-04

Very pleasant and helpful staff

Ronda J. Beck

2023-09

Friendly staff and there is always someone in the aisles ready to help me locate whatever I need everytime I go there. I don't always find what I need as I tend to get into major home repairs and this is a small town store, but they help when they can.

joel warwick

2023-12

Just about thru remodeling. Great staff and competitive prices.

Jerry Mott

2024-03

they didn't have my air vent 😮‍💨

Robert Folk

2024-01

Very organized and very knowledgeable staff!

P Mason

2022-05

Had an issue with a power tool. Made one phone call, Potters Ace staff jumped on it with the manufacturer and set up a replacement in a day (it wasn't a normally stocked item). The folks there are great, and now have a loyal customer. Good job.

Trish Sexton

2022-05

Great bunch of guys here. So helpful and respectful. Small town atmosphere and friendly service as well. If you need it, they usually have it for sure.

Nicky Lowe

2023-10

Very friendly place and much helpful

Karla Jewell

2023-05

Always find what I need. The staff is very friendly and helpful.

Wylee Wadsworth

2022-05

Excellent service today, and I stop here often. The young guy who greeted me and helped me through my obscure shopping list was A+. Highly Recommend!

Stephan Williams

2023-05

Good to have ace in a small town. Great guys there they'll help you in way they can

Denise Young

2022-05

I was greeted when I came in. Employees were nice and friendly. They had all the products I was looking for in stock. Checkout went smoothly.

Ellen Clayton

2023-07

The variety of inventory at this store is truly surprising. The store is always clean, well stocked and the employees are fabulous. Keep up the good work 😍

Mr. Wright

2023-07

Small store and a bit overpriced IMO but they usually have the stuff you're looking for.

Gordon Brown

2021-05

DO NOT RENT EQUIPMENT FROM HERE!!!!!! Use caution if you rent ANYTHING here. The staff either is unable or unwilling to articulate ALL the hidden fees. I told them what the competitors price was and they were $50 higher, however, I wanted to try to stay more local. Wrong move on my part. The "$230" rental for a skidsteer with ONLY forks....NO BUCKET!!! ended up being $353 on my card...I did get back a $75 deposit, but that is $95 more than the competition. It's not the dollar amount.... It is the principal!!!! I will never shop here again, and I am about to build a house and shop as is my buddy, so huge loss of business for Potter's!!!!!! Lee Truan should have better business partners to rent his equipment out for him. Due to these folks he will not be receiving anymore of my business either!!!! Further, I put 1.5 hours on the skidsteer maximum!! Guess this is what I get for attempting to go with a family owned local business.....Sunbelt rentals from here on out gentlemen!!!

Russ Cantrell

2020-05

3 people behind the counter when I walked in . Not 1 person spoke a word . When I came to the counter to check out . I was just told the total and to sign here. I told them to all have a good day and still no response. Very poor customer service! I will not be back here.

dean m

2022-05

I only go there because we don't have a Lowes in wartburg. I don't feel like driving 30 miles to Harriman or Oakridge for small stuff. I hate Oakridge especially. Its turning into another huge tourist attraction. You basically have to find stuff on your own. It's expected. Wartburg is a tiny town. I've never been helped I've always had to find stuff on my own. Zombie apocalypse I know where everything is now by memorizing the isles and products! Lol.

Alysha Peacock

2021-05

The man was very helpful. Store was clean and organized. They have everything you can possibly think of.

Tammy Hamby

2022-05

Workers need to be more helpful. But most are kind some get irritated if you ask were something is. Shop often there

Roseanna Sharp

2022-05

Friendly and helpful staff. They have even saved me from getting the wrong thing a time or two and taught me how to install this or that. Highly recommend

Scott Hicks

2023-09

It's OK nice neighborhood hardware store

Catt Sitzler

2020-05

The store is always clean, organized and staff is always friendly and willing to help. Very knowledgeable. Highly recommended!!

Jeffrey Knight

2021-05

It's an awesome store and has everything in it. Very friendly, helpful staff!!

Carl Shafer II

2023-08

Needed a padlock and file.. They fixed me right up!

Charlene Moore

2022-05

Great place to get what you need. Very friendly and helpful

Dave Sill

2021-05

Well-stocked, reasonable prices, and the staff is always very friendly and helpful.

Bobby Laymance

2018-05

Great service, great help on getting the right things the first time, good manager

Millie Durham

2019-05

Great place to pick up all your hardware needs, I needed a gas can, they had exactly what I wanted at a good price.

Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-5 PM
Sunday Closed

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