The Parts Store, LLC

4.8 (90)

899 Hwy 411, Vonore, TN 37885
(423) 884-3333
autoplusap.com

Claimed
Auto parts store

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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David Rice

2024-04

What a wonderful place. Outstanding customer service and very nice people. Very helpful and understanding. Highly recommend this business for sales and service.

Darcyd Duncan

2023-08

I Can't say enough about my positive experience with the The Parts Store except thank you, thank you, thank you!! They have amazing and friendly customer service, very knowledgeable, super courteous and practical pricing. These guys got my older zero turn mower back on track in a very reasonable time frame (with my particular situation) and gave me piece of mind again. I highly recommend The Parts Store for ALL your mower service and needs, these guys won't let you down. Looking forward to doing business with y'all again!! Special thanks to Matt & Alvin for ALL you do!! I really appreciate y'all 🙏

Chris

2024-01

Very kind and spiritual owners so happy to have them

Megan Millsaps

2023-05

The staff at this local business are so friendly. My battery had died in a nearby parking lot, and I was unable to move it. I called, and spoke with Matthew about purchasing a battery; he brought me a battery AND changed it for me. My car was back to running in no time. Service was top-notch.

Brian Garrard (NutButterSkippy)

2022-05

Great staff, great selection and great prices. What else can you ask for?

William Meese

2021-05

I wanted to make sure i mentioned the people at this store and how great the customer service is. I had an oil seal go out on my boat trailer wheel bearing and The Parts Store was able to track down the replacement for me. They really went the extra mile to get me up and running again. They made me feel like my problem/project was important. What a great way to run a business Thank you.

Ari Jones

2021-05

An absolute pleasure to work with. Small business that truly values YOUR business. Treats customers with respect and won’t oversell or demean you. They were very understanding of my needs and scheduling issues and found something that worked for our family and had it to us within a day. I will never consider a different business for my lawn mower needs and I am roughly 30 mins away.. and have about 4 mower companies within 10 mins of me. I can’t thank you enough!

David Wright (Old Account)

2021-05

I purchased a 50 in Toro Timecutter online at the Toro online store and selected the parts store as my dealer. Let me tell you that these people are excellent. They went above and beyond. My mower arrived off the freight truck and wasn't there more than 2 days before it's now in my driveway on a Saturday. Everybody I talked to on the phone was more than helpful. The owner was super nice and brought it to my house. I cannot thank you all enough and since I love my Toro machines I will not be going anywhere else but The Parts Store for my purchases. I am not paid by this and am not pushing any opinions other than locally owned stores are the best. Again thank you all so much.

Babygurl Casper

2021-05

This PLACE is AWESOME ! My mom was needing a part for the Bad Boy Zero Turn mower... Wasn't sure what the part was called but could describe it and the location. They were so good to her!!! They were very patient and helpful!! Great place!!

Kevin jackel

2019-05

Actually I normally don't venture away from my auto parts store because they know me I can order online with discounts and such. But I decided to save the trip and see if it cost me anything more. Well it cost me nothing to go here but saved a long drive and the young lady that helped me was pretty good too. The only thing that bothered me was she answered the phone and never got to thank me just handed my change back and then the other employee and a customer stared me out the store like I didn't belong so I will probably not go back unless I have no choice. I am a normal person but felt like I had 5 eyeballs and a elephant ear on me the looks I got just don't do places like this very well..

Charles Miller

2022-05

Very well organized establishment. The staff was helpful, knowledgeable, and extremely polite. Would go out of my way to get parts here instead of from the larger chain stores.

Penny Trupiano

2019-05

Very nice clean friendly helpful place. I had to leave without the carburetor for my tiller. It would been a hundred dollars to have them order it but they were helpful in suggesting how to fix it

Michael Shubert

2023-05

Rhonda at the front desk always takes really good care of me when I need something in a hurry so overall they have really good customer service and I appreciate it

Angel Martinez

2021-05

Went here a few months ago for the first time. Been looking for a part for a few days with no luck, even online. They didnt have the part i was looking for. A younger guy helped me, cant remember his name, but this guy called different auto parts trying to find the part for me. He even called a chevy dealership in knoxville, which they had the part and were able to hold it for me.I really appreciate it. Thanks for going above and beyond.

John Ahlbrandt

2021-05

One stop for auto and equipment parts and lubricants.If they do not have what you require, the place an order for it and you will normally have it, next day.Always you find the Staff, friendly, courteous and helpful.

roger bunch

2019-05

Advance Auto said one of my batteries on my diesel was bad. Stopped at the Parts Store in Vonore Matthew checked it for me found out it was the alternator that drained the battery and even helped me change it before I left. Good honest people!

Joel Branosky

2018-05

My rental car overheated when we were at Fort Loudoun State Park, after driving down from New Jersey for the Great American Eclipse. After filling the car with whatever water we could find, we limped down the road and stumbled upon this store, right as it was about to close. Matt, whom I believe to be the owner, came out and saw us. He stayed over 40 minutes past closing to ensure our fluid level were correct, fitting us for a new radiator cap (which had been lost), and washing off the excess fluid which had splattered all over the car. He was a life-saver! I couldn't recommend this place more, and Matt helped make our eclipse experience even more memorable with his friendly attitude and willingness to stay long past normal closing time. Thanks Matt, Auto Plus, and to Tennessee for your hospitality and for providing such a wonderful place to watch the good Lord put on his wonderful show in the sky!

Heather Boring

2018-05

VERY HELPFUL! They not only helped with finding the right part, but the young man who works there actually came out to the parking lot and installed it for me. Will definitely be back when I have another auto issue.

Johnathan Reneau

2023-05

Nice folks honest if they had what we needed we would have bought from them

Chris Dugas

2022-05

Parts store is a great place very friendly employees almost always has what I need very reliable store

Brian Devitt

2019-05

We are new to the area...Our battery went out...This place ROCKS.they installed the battery and gave us new car fob batteries quick..Ask for Mathew he helped us.Also the nice girl behind the counter changed gob batteries find quick....Thankyou

Tom Pedersen

2021-05

Best parts store in Monroe County. Very professional and helpful. Knowledgeable and friendly. Great store, and great people.

Thomas Book

2020-05

Great local auto parts at highly competitive prices. What makes it five Stars is the service and knowledgeable staff.

Kelli Scott

2019-05

Great people with a wide variety of parts for almost anything with a motor (vehicles, mowers, tractors, and more). If they don't have it they will work with you to find it!

THATWHITE24VCUMMINS

2022-05

Good prices and great people will get my parts from here for now on

Carol Kerr

2023-05

Great service couldn't ask for any better. Going back tomorrow

Dima Scarbrough

2020-05

Great store, great staff, prices are on point, the staff is absolutely wonderful, and knowledgeable! Support these folks!

KT

2020-05

Everybody working there were so nice and helpful. Great to have in our neighborhood.

Amanda Dotson

2020-05

Very nice customer service. They go above and beyond to help you find what you need.

Stacey At CrazyCrowFarm

2022-05

They are very helpful!! Handy store to have in our rural area!!

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-2 PM
Sunday Closed

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