Isaac Grizzell - State Farm Insurance Agent

5 (172)

580 US-70 Ste 103, Pegram, TN 37143
(615) 651-8916
myagentisaac.com

Claimed
Insurance agency
Auto insurance agency
Home insurance agency
Life insurance agency
Renter's insurance agency

Service options

  • Online appointments

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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loretta Vandenberg

2024-02

We have had state farm over the years several times and Isaac and his staff are still very much the best customer service that most are getting away from and go beyond! I appreciate everyone, they do care about their clients! All their staff is great.Ariel especially has been 5 stars and always enjoy working with her!

Michael Zachary

2024-04

Ariel is an exceptional employee who truly goes above and beyond to help their customers. Her solutions-oriented approach ensures that every issue is tackled with efficiency and little stress to me. Her responsiveness makes her an invaluable asset when dealing with claims.

Wayne Kee

2024-02

Our family has been with State Farm for several years after some rather unpleasant experiences with other insurance companies. Isaac Grizzell has helped walk us through a lot of complicated insurance concerns and always made us feel like we were a priority. He and his team (especially Ariel!) always make us feel well protected and valued as customers.

Emily Bigham

2024-01

Have been a long time client with Isaac and always have top notch customer service.Ariel read my mind and texted me about switching over my homeowners policy to StateFarm, which was perfect because I was paying too much. She was super knowledgeable and friendly, answering all my questions, which I had a lot of! Within a day, I now have a better rate and a discount on my auto. Thank you so much for being proactive and putting your customers first!

Carmen Mcvety

2024-02

Renee did an outstanding job assisting me with both my car and home insurance. She was extremely efficient by texting me the quote’s immediately without me having to call anyone. She made this otherwise dreadful experience a very pleasant one! I can’t thank her enough! I give her a five star review for her exceptional customer service skills.

Annamoriah Allgood

2023-09

The Isaac Grizzell team at State Farm is wonderful and professional. Especially Luke who is one of their representatives. Luke has provided amazing service. He has been patient and kind while answering all of my many questions over the past several weeks. He is very thorough and good at helping customers understand the process and pricing. He also helped us save more money by encouraging us to use the drive safe app - it’s a nice little discount that I hadn’t heard of. He truly cares about his customers. This team is great and I highly recommend anyone in the area coming to them.

Garth Whitcombe

2024-03

We have been with this office for many years. Their service is always friendly and helpful. Recently Ariel helped us reorganize and update our coverage, and we appreciate her expertise and attention to detail.

Shrikant Patel

2023-12

I recently switched to StateFarm Insurance for my auto and renters insurance and I was actually shocked with the amount of money I saved. Ariel Kumpula at this location was extremely helpful and walked me through the coverages and cost. She took my payment information and had the policy active within no time. Thanks Ariel!!

cwin2407

2023-12

Ariel is Great! She answered all my questions and then some. She got me the best rate/coverage ratio, better than my former agency. Great demeanor. Very knowledgeable, straightforward and very fast on return messages. She was a pleasure to deal with.

JerikaChris Pendergrass

2023-12

Y'all, Ariel with State Farm is amazing. She was very patient and kind. Ariel makes sure to break down each part of the policy and she helps the customer get the best coverage and service.

Julie Bulger

2024-02

Ariel was a great communicator and very patient as I was deciding to make the switch! She and Isaac provided excellent, personalized customer care. Thank you!

Kelly Ciscone

2024-02

Moved here and got them by “default” a few years ago, and gotta say I got extremely lucky. They have been a perfect fit for my family in Tennessee - responsive, proactive and thorough. Couldn’t recommend more.

Wyatt Orten

2023-12

Isaac Grizzell State Farm in Pegram TN has the most helpful insurance agents. They’ll help you compare different options available to you and get you exactly what you need. Special shout out to Ariel who made sure I got the best quote for the coverage I was looking for.

Janet Duke

2023-09

Recently we attempted to add our 16 year old son to our former policy with another company (I’m sure you parents know this drill), and while we expected it to be a drastic increase, I was floored when our former company came back with a number around $435 a month. I immediately started calling around for better quotes. This State Farm location was actually the last one I called, and I received a return call from Ariel at this location within the hour. She was so kind and patient with me. She went over everything in great detail. After running all of the numbers and trying to find discounts, she came back to me with a monthly payment that was only $60 more per month than what we’d been paying for just my husband and I before, and this included insuring our teen son. She saved us about $180 per month than what our former company quoted us. She was able to also bring our homeowners insurance down slightly, BUT with better insurance. The relief was instant! I also love that she communicates some things via text too which is quick and easy. I much prefer text to email for the smaller things. Overall everything was quick, painless, and just a great experience! I highly recommend Ariel Kumpula from this State Farm location!

Joellyn Kott

2023-11

Working with Ariel at Issac Grizzell State Farm has been amazing! As a new customer to State Farm, she quickly set up my auto policy and made the process seamless. So glad I switched! Thank you, Ariel.

Beck B

2023-12

The folks here are really friendly and helpful. I worked with Ariel and she helped me get everything taken care of very quickly. I would highly recommend reaching out to them for your insurance needs.

Carol Kitchens

2023-12

Ariel is the best, very easy process!I have a price point I can live with, thanks so much for making this transition pain free.

evonne davison

2023-12

Renee Lynn just saved us $350! She answered every question we had. She was able to increase our coverage on our vehicles and our home! Better coverage and savings!

Chelsea Wood

2023-08

I have never had an insurance company be so helpful and hands on no matter what it is that I call in and need!! Isaac went beyond his job to help me when I got into an automobile accident and Ariel will help you with any issue you need resolved she is sweet and very fast with any request you need! I would recommend this office to anyone looking for a new insurance agency.

James Clay Smith

2023-08

I've been with State Farm for a little over three years now . Ariel is a wonderful agent she has always walked me right through anything or any kind of problem I might have really all of them are just great people and always there for me in my time of need. I mostly deal with Ariel not only she a great lady but they will go the extra mile for you. Love you guys

maryam siassi

2023-08

After a being a Progressive customer for years and going through a difficult time with my last claim, I was shopping for a new insurance carrier. You know how it goes when you submit requests for online quotes... the barrage of calls and emails ensues. But then, Ariel called me. She instantly put me at ease, no pressure, was able to answer all my questions within minutes, sent me a couple of versions of the coverage we had discussed (all accurately quoted), and followed-up when she said she would. The other thing that has been amazing is that she is incredibly responsive, be it email, a call or text. I have never experienced anything like it. I feel lucky to have found her and know that I can trust her to take care of me and my family. I have already referred friends to her, and will continue to do so. What a gem!!

Danielle dodson

2023-12

Ariel helped me recently with switching my auto insurance and was so patient and easy to work with! Definitely recommend for any and all insurance needs!!!

Jo Jo

2023-11

Isaac was SO helpful, and answered all my questions with patience.I shopped around and he was able to provide me a lower rate than the other companies.

Frazier Simmons

2024-02

Great people here at State FarmEspecially Ariel, really the time out to make sure all my bases were covered!

Stephanie Robertson

2023-11

Wonderful customer service!! Ariel is always there when needed!! Even when I’m the most confusing client of the day!! The best rates for my teenage son!!! Always happy with my service with their office!! S. Robertson

T G

2023-06

Talking with Isaac was a great experience. He’s patient and presents you with all of your options, explaining what you might need and why you’d need it, basically working with you to find what works best for you, instead of just pushing something. He’s definitely a guy I’d want to be able to reach out to if any weird situations arose.

Joe M

2024-01

Ariel is the best. Don't hesitate to ask for any thing insurance. She gets it dine.

Malcolm Turner

2023-05

Thank you State Farm! For ensuring that representatives like "Luke" and Kailey, who made my experience with getting new car insurance very wonderful!. Very professional!, Pleasant, and very easy to work with . Luke worked very diligently with me to ensure that I got the service that was right for me ! I appreciate it! I still want to get on the State Farm commercial though! lol!

Danielle McLaughlin

2023-05

Let me tell you about this experience…Luke was who I worked with, and wow. What a guy. He was so helpful, answered all my dumb questions and got me an incredible deal! He was knowledgeable of the information and explained it very well, none of the “blah blah blah” sales-pitchy nonsense. He made my transition to State Farm absolutely seamless and I will absolutely be recommending this office to all my friends and family!

David Sharum

2023-05

Michael, a real family man ,went above and beyond to get us better insurance rates for our home and auto. He got us more coverage for less money. He researched all aspects to get the best deal for our family. We will definitely continue to refer Michael to our friends and family. He is a customer oriented man!

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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