Dollar General

Wendy

2021-05

I used to hate DG but now I really like them. They used to be just a big mess but now they are so much better. My problem with this one is that first of all the employees aren’t up to date on how to use their own products in the app (mine has never worked there) and make sure you don’t go there near closing time cause you will be told every 2 minutes how many minutes that you have left and they promptly turn off the lights and stand at the door even if your still checking out. Not good customer service. These pics are after I’m done add out. Lights out door locked. I understand we all want to go home when our shift is over but sometimes it’s too much.

Holden Bowman

2023-05

First off this is one of the only stores that I know of that closes as early as it does. Second off came in with about no 15 minutes to spare before they closed and was immediately met with both employees telling us how long we hadn't before they closed and was very rude about it!. Then throughout the rest of the time spent in the store they were constantly badgering us about the time, very rudely again I might add!! And of course they didn't have what I needed, why would they, their shelves are always baren!! So with just a couple minutes left before closing I was met with a loud you r gonna be shopping in the dark!!!....I mean come on Dollar General!!! I know that you are cheap and all but you don't have to be so rude!!

Cathy Smith

2023-08

I came to this Store hoping to have a satisfactory solution to my problem...I had a pair of pants that I had bought that were the wrong size. I didn't realize the wrong size until I got them home. Days went by so I lost the receipt.According to GOOGLE :To get your money back, you'll need to have your original receipt. If you don't have your receipt, all is not lost, however. You can still make a return, but they'll only let you exchange it for something of equal value or get a gift card for store credit.May 5, 2023The lady at the register left the customers in line to wait while she walked outside to ask the manager what to do....She returned inside moments later & told me I could exchange for exact item only a different size.I could not find the exact item at a different size so I picked something else. She said that they could not exchange for anything different....Then asked me if I was satisfied...DUH..... NO!!!I called & spoke to manager & was told that she would call the district manager but would not give me that #.....She advised me to call back later....No need....I went to The Dollar General in Ooltewah.I explained to Leroy- that store manager that all I needed to do was exchange the pants. He was very apologetic for the other 2 stores not helping me. He then allowed me to exchange my $10.00 pants for $10.00 credit since what I wanted was not available...... Used credit immediately & Thanked him sincerely.Obviously my time & gas between these 3 stores cannot be replaced but I do appreciate Leroy for not making me drive to a 4th Store.

David Williams

2023-06

Went in today for a drink. I grabbed one, that the lid was messed up on it. I went back in, and Justin fixed my problem asap. The store was the neatest DG, I had ever been in. Management here should be commended. Very impressed.

Donna Mcdaniel

2019-05

This store used to be one of the nicest stores around. The last 3 times I have been there I couldn't even go up and down the aisles for stock in the middle of the floor. No organization. Either they need more help or a new manager.

Dotchi Latham

2021-05

This is a good Dollar General. It's in the right spot for this area. It is messy for a DG though and the produce isn't usually great. But for everything else it works just fine. The workers are nice too so that's an added benefit.

Bridget Bunnell

2021-05

Thy store is in a lot better shape cleaner easer to find things.employee are nice helpful and fast er at check out .the storey is heath safety the employee wear masks thy have hand sanitizer out on check out counter for ever one to use.the empliyrss make shut ever one is 6feet apart .I thank them for all the care work thy put in making shut them and there customers is saft from the virus the best thy can.an I thank ever one for there caring thy give ever day.

Amy Ware

2019-05

I pass by this store quite often. This was the first time I decided to stop. The associate was polite, courteous and helpful. I will definitely be back. Great customer service makes a difference.

J. Miguel Cordero

2022-05

Must be hard to find good help. No one at the register. They have a toy pig you squeeze to call for help but the sign that tell you that it's facing the register... 😆 and then there's the attitude.

Eddie Barker

2019-05

Stop by this store two or three times a week. Whoever happens to be working at that time they are always nice, cordial and helpful. This store manager should be proud of the staff they have assembled there !

Brandy Loyd

2019-05

Out of all the dollar general stores around. I prefer this one over all. Very clean the employees are always willing to help but most of all this store carries alot more products that I have only seen at this store.

Jennifer Mabry

2021-05

Very helpful and friendly staff. Stored is well stocked with the items a person may need at any given time.

Jonathan Rory

2020-05

By far the best run Dollar General I have been to in the Chattanooga area as well as Cleveland. The salespeople are very friendly and go out of their way to help.

Jake Bently

2019-05

Very clean store, great selection, Fast checkout, a young tall guy ( Nice Hair ) was very friendly, he helped me find my products fast

DK Wrinn

2021-05

The website says the store has certain items but when you get there they're not on the shelf. Otherwise, the staff is friendly and helpful.

Heath Jordan

2019-05

Very well organized store in comparison to others in area, employees were knowledgeable and helpful and not your regular clueless zombies.

Julie Abel

2021-05

The store is somewhat of a mess and they seem sort of understaffed but the manager there is trying very hard to get the store back in order but for the most part you can generally find just about anything you need if you have quite a bit of time to spend other than that I would suggest another Dollar general.

jimmy wolfe

2020-05

I like the people. They are friendly and Frank. The management are on their top job all the time. I am very impressed

Leslie Cantrell

2018-05

Always has my things i need there in stock and the employees are so helpful & nice.

Amy Arendale

2019-05

Perfect run in and grab store if you don't need but just a few things. Staff is very friendly 😊

Sheila Watson

2018-05

The people are very polite very professional and will help you in any way they can thanks to Matthew I found the erasers without any problems at all

Franklin Millsaps

2021-05

Great service and friendly employees always ready to help you with your everyday needs and service with a smile

Dan

2020-05

Nice store, friendly staff and most of the stuff you need at good prices.

Kaye Turner

2019-05

The one on Mahan Gap road is the cleat and best store around. Go to that store for the best service of all the Dollar Generals.

Donnie Bingham

2020-05

Best items of any dollar store. They actually have some produce. Very convenient location.

Christopher Davis

2018-05

Nice place to pick up a few things if you don't feel like driving all the way the Wal Mart.

Tonia Smith

2020-05

Chris is the sweetest! I love this dollar general! Everyone who works here is kind and helpful!

Linda Borders

2020-05

This store, on Hwy 312 near Mahan Gap has fresh fruit and veggies!!

Kendra Nichole

2019-05

Friendly customer service and I love the new layout of the store!

Gladys Stillwell

2021-05

They are always friendly have a better selection of things