Starbucks

Kirsten Benesh

2024-01

I come here often and have never been disappointed but today the service was exceptional. The staff, as you could tell, was really busy and they handled everything like a boss. Kelsey specifically was really awesome! She made my birthday so special today!!! So thank you so much! I didn’t catch the rest of their names but the other staff working today was really great as well!

Amber Hadley

2024-04

I stopped by for a latte today and was helped by a person named MK. She was so friendly and helpful and I really appreciated that! Starbucks has removed all but one sugar free syrup from their offerings and she took the time (I went through the drive thru) to help me decide what to get (tired of sf vanilla!) and was super friendly about it. The drink was hot and delicious and mildly sweet (how I like it). Recommend this location.

Kaylee Acevedo

2024-03

The consistency at this specific Starbucks is always hit or miss.. I have been here many times using gift cards given to me and my latte that I order every single time has often tasted burned and other times amazing. The color has been different every single time aswell. I’m not sure if it’s the knowledge about the drinks or just simply the different people making the drinks but I’m often disappointed here

Heather

2023-12

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Heather Frye

2024-04

The manager *EDDIE is an exacerbated ostentatious, pompous, rude, and inept, brand repping, employee. With whom not ever need, in the present / future, establish ***themselves in any field with which, immediate customer service needs and/or maintaining long-term customer relations, is indicated as a requirement per the job description. I know this sounds trivial; my treatment was not. I never take the time to make disparaging comments about businesses on what is, sadly, to be unpleasant interactions with rude employees. This was above and beyond egregious behavior. I have always, at many / most all, Starbucks I have been treated nicely and had no problems, ever before, requesting a large (tall size paper cup) pup cup. I do not visit Starbucks every day but when I'm out and busy I sometimes need and enjoy treating myself, as well as my service dog Booker who is always accompanying me. (95-pound German Shepard) (completely healthy fit and active) I do so bc the standard small plastic cups are easily broken and if so the harmful sharp edges easily cut his mouth or worse consumed and have digestion problems. As well as he's a larger dog, so it's a sweet treat for him, just as my sweet mocha is to me. When asking, I have always offered to pay for my request for a larger consumption in the tall cup. I have never had to pay, which isn't the issue, but always told don't worry it's fine and I usually, though unnecessary, leave $1-$2 for being polite and kind. Not only was I refused, I was told "To Take" 2 plastic pup cups. I explained my reasoning, again offering to pay, and was refused. After questioning why now, after the many various locations, always pleasant and kind employee interactions, never being charged though I have always been willing to pay, and experiences with this, am I now on the receiving end of this negativity? I was told verbatim "Since you have requested this for your dog (while rolling their eyes) I'm not giving it to you" Again why? "There was a dumb lady who asked for the same thing then tried to blame us for killing her dog, so if I know it's for a dog I (can't and won't) do it! " I said well I am asking for a cup of whipped cream for myself now. Rolling their eyes once again behind the heart-shaped, 1 lens pink, 1 lens purple, glasses then an unnerving 10 - 15 second deadlock eye-to-eye stare, "FINE THEN!!!" Forcefully shutting the window, stomps off, brings the cup back shoves it towards me "HERE YOU GO!" Again the preferable choice of showing annoyance: is eye-rolling. I had yet to receive my order of mocha and pastry. The pastry came out about 2 minutes later, while I'm sure my drink was handed to me as late as it was because making a drink is hard to do when eyes are rolling around, in a head filled with unneeded negativity, adorned with falsely conveying cheerfulness in the form of pink & purple lensed heart shaped decorative glasses. I will never waste my time, my money, or the amount of energy expressing this, by EVER visiting this location again. To be honest, this incident, though isolated, has made me think about what better use my money on our occasional treat could be or back for.

Jordan Hickey

2024-03

It would be cool if when you order a drink through the app, they make it the way it's supposed to be made. Their drive through line is always wrapped around the building, so I've tried to order online and run in and pick it up instead. But I like to add an extra shot and get oat milk in my cinnamon dolce. They never put the whipped cream on though, even though I always leave the whipped cream on when modifying the drink, because I want it. I understand they might assume I'm ordering oatmilk because I'm lactose intolerant, but I'm not. I just like it better. But to me, the drink isn't worth getting without the whipped cream. Every time I pick a drink up, I have to stand there and wait on someone to look at me to get them to put the whipped cream on. And I've asked if there's anything I can do differently to make sure it's put on like it's supposed to be anyway, and they're just like "yeeeeah it should come with it". YES I know! I'm just saying, there's no way to make sure they do it... *more* right when ordering online. And to order regular styles takes about 30 mins, which I rarely have. So it's like why bother??Either this location needs to not assume I didn't order my own drink correctly, or corporate needs to fix the app. But to have them give me what THEY think I need every single time is infuriating!

Charley farmer

2024-01

Most of the time the employees are super sweet. But whoever it was working the drive thru this morning was so rude. First the only thing she said when I was ordering was “be louder” then when i got to the window she handed me my coffee didn’t even look at me, didn’t say a word to me. Handed me my coffee and shut the window, super rude. Will not be returning back to this location.

Lee Roberts

2023-05

Here early morning. Nice location and easy parking. Clean store with friendly people. Lots of cups and memorabilia to select from. The seating seems comfortable and useful for hanging out or for work. Thanks for being open early.

Sarah Rein

2024-01

I come here pretty often, and they always get my drinks right. Pretty friendly most of the time. But guys. You’ve got to put the cardboard sleeve on hot drinks. I don’t know if you’re trying to save money or what, but the drink isn’t complete until you do that.Parking: Very awkward parking, the drive thru line goes past the parking so if you park and then drive thru gets busy, you won’t be able to get out.

Ellery Hart

2023-06

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Miranda

2023-11

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Tracey Patterson

2023-05

I stop to get my favorite drink. It’s took 15 minutes due to the staff laughing and having fun. Not fixing drinks.When I finally got my drink it was not what I had ordered.Never again will I stop at Starbucks and the turnpike. I went inside to get my drink. It’s was a waste of my money. Never again I have know ideal what the drown stuff is on my cup.

imre

2023-11

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Amanda E

2023-08

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Lisa Cavender

2024-04

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gene miller

2023-05

Asked for little cream and I got more cream then coffee not cool went in today asked for a large dark roast didn’t have any I asked for an americano. The lady behind the counter, said no problem. She was going to charge me for the dark roast coffee and give me the Americano, but the bistro behind the counter with refused to make the Americano she wanted me to instead wait for the dark roast brew, which I didn’t have a problem, but you offered for something else I excepted, then was denied by the bistro behind the counter, who had a very bad attitude I might say, and probably will never come to a Starbucks again because of this lady behind the counter, she was so rude. It wasn’t even funny, just totally ignorant. I certainly hope you can do something about this in the future.

Matt Starr

2024-02

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Christopher Farrar

2023-09

23 minutes. That is the amount of time it takes to make two drinks. If you either don't know them or you don't do a mobile order. This isn't the first time I've had this experience at this store went inside to get drinks. I ordered my drinks and ended up waiting 23 minutes. I had received on drink at 15 minutes into my wait. In the meantime, five different groups of customers that had come in after me had already gotten their drinks 3 of them ordered at the counter. From the way that the employees talk to them, I'm can only assume that they were friends or frequent flyers. One of my drinks was slathered in with caramel down the side of the cup. At the 20 minute mark one employee decided to look up to see me still waiting there and ask me what I'm waiting on. It was only then that I will actually got my other drink.

Beau Harvey

2023-08

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Dave Diamond

2024-04

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Rebekah

2023-10

I'm not going to mention everything I dislike about this store, but I will warn everyone that the store is closed for no apparent reason, and the drive thru is the only way to order. Meanwhile, the drive thru line takes FOREVER and the customer service is shameful. I do not support this store unless I've been gifted gift cards, and in this case the coffee was for my grandmother so I couldn't go somewhere else.If you have the option, I would recommend any other business over this one.

Alma Castro

2023-10

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Bill Shields

2023-12

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maddison guy

2023-11

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Alex Collazo

2024-02

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Tiffanie LePoint

2024-02

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gw Balter

2024-01

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Fox Hearn (Missy)

2023-05

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Alec Belmont

2023-08

This is not the first time that they have closed the lobby in the middle of the day. I wouldn’t mind so much if they used their chalk sign to tell everyone. Instead, those of us who order ahead get to walk up to a door with a tiny paper sign that says they are closed. Then we get to sit in line for half an hour. It just feels incompetent.

Dawn Grimstead

2023-05

Accidently placed a mobile order to another location and both the manager and the dude working the window were so kind and remade the drinks rather than make me drive to the other location. Liam deserves a raise, really nice guy. And I didn't catch their name but the pink haired manager too 💖