4.2 (347)
2095 Oak Ridge Turnpike, Oak Ridge, TN 37830
(865) 272-2045
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zack Wiggins
2023-07
Customer service at this store is non-existent. The blond lanky guy that works here needs a lesson in basic customer service skills. He has the personality of a dead moth. I couldn't even get a basic "hello" or even a "have a good day" when he rang me up, just the total. Well, I did get a big sigh when he finally came up to the register to ring me up. Dude, if you hate your job so much, quit.. or go flip burgers somewhere where you don't have to interact with customers.
Nolen Headrick
2023-05
I love this store and the management is beyond kind. I wish I could give 5 stars but there is one employee that is consistently rude and very hard to deal with. She comes off as if she is bored with your interaction and has terrible customer service. I do not have a name but I do know she has red hair. I actually will walk out and drive to another store if I see she is working.
-christina foster
2023-05
This dollar general does not check their expiration date I recently bought some dr.pepper dark berry the was expired on Aug 22 of 2022 and did not realize it until two days later called to see what I needed to do said I would need a receipt to return it I thought I had grabbed it but I didn't was told they cant do a refund do to this so I am now having to contact corporate because I am sick from this
MJ Aiken
2020-05
Courteous courteous Courteous and helpful Easy access. Choices in brands of selected items. For example: Needed paper towels. One type for wiping off non-boxed (dry) items in storage and a second type that is tough and absorbs water from hands and cleaning hands or windows. Both kinds work great.Personnel were helpful and courteous. Handicap access was right at front door.Only prob was locating signs for aisle location and contents.
Little Bear Renée Matin
2020-05
Friendly helpful late shift employees who were very helpful. There was a problem with marked down seasonal items. The more experienced clerk knew what to do about it. She only forgot to do the same for a number of items and redo them using her method of taking off the discount. So I did pay regular price on 6 items. However, I had 2 separate orders and both were over $70. And it was almost closing time. I let it go at the time. But do keep a close eye on whatever you buy off the markdowns table items that you want to purchase to insure that you're not overpaying at the register.MamaBearOOOEach day is a gift. Unwrap with gratitude and Enjoy! Life's too short to sweat the small stuff.
Rj001
2023-05
I just found this dollar general as I've been traveling far. I am new to the area and this would be my third time in the store.I got a few things and I tried the self check out and it just kept saying no cash....I had a card so I just got in line. Then a lady from the back came and asked to help the next person in line so I went to her counter and said I need a pack of cigs then from what it looked like to me said nothing kept scanning so I thought she could not hear me due to the sneeze gaurds so I said her name, "Maddie" I need a pack of cigs" and she snapped and said,"I HEARD YOU I SAID OKAY"! she then got the cigs asked for id I went to get my id came back in and explained that I thought she could not hear me and I'm sorry if she took me wrong. She absolutely said nothing lolWhy have managers if they can not communicate properly with customers any other time I've came in the other cashier's have been great. Why this lady?
Melissa Kemp
2021-05
This visit was pleasant less messy and the cashier was attempting to help with inventory price and product due to their usual issue. They always have discount sales and damaged product items these items marked with new sticker sale and for appearances a lower cost. When pay at check-out and regular priced in-store compares no change just separate from the better undamaged. And then forget it with coupons the act as if you are taking their money or are begging for free stuff. Not to mention the painful look in their faces when they realize you have coupons. All said but they are better than the alternative their other dollar store competition.
Brandon Price
2019-05
Frequent this place often and it's a nice place. Has the small things you need and even some things that'll surprise you in a good way! Prices are good too. They have an issue with pricing tho. It's not really been a problem cause if it's not priced I don't buy, simple. Today however it was a whole isle, basically and several items I wanted. They lost several dollars.
Jennifer A
2019-05
Crowded store but pretty well organized. Bigger selection than I expected. Thankfully there wasn't very many shoppers in the store because I doubt two carts could go down the same aisle because they are pretty narrow.
Noah James
2019-05
Great little store. It's nice and clean, lots of stuff, friendly staff. I walked down and grabbed four bags of groceries for less than $30. That's a bargain for me. I would stop in if I needed something, just to see if they had it first. Forget full price, I'm a dollar general fan.
Catt Sitzler
2020-05
Awesome store! Conveniently close to home, great prices, and awesome staff who are always helpful and cheerful! I do a lot of my quick run shopping there. Thank you all for being there. I love this store!!
Josh Sellers
2021-05
Always love the ease of getting in and out of this store. The layout of the store makes sense and you can easily get in, find what you need, and get right back out again. Plus the prices are good, just a great all around store!
Chef Jackie jackson
2021-05
Terrible service, stood on line for service while cashier looked on. Young man then came behind me to self help at another register, She automatically went to him. I ask for manager, she said I'm the manager. Finally another cashier came to check me out. Why wasn't I surprised. Management sucks!!
Tom
2020-05
For a Dollar General this store is relatively uncluttered. Fairly easy to maneuver around and easy to find what you're looking for. The staff is always helpful, cheerful and on top of checking you out in a timely manner.
Allysia W
2020-05
It was very clean and had what I needed but the guy at the register kept staring at me and my kids..it was weird. The lady who checked us out was very sweet and helpful.
Mercedes Langford
2023-06
Store is closing much earlier than needs to be. My dasher had to cancel my order because of this nonsense !!!!
Terri Locascio
2019-05
Love DG'. This location is nice. Shelves stocked well. Need more employees. At times, can wait in line 15 mins. Employees friendly, helpful and kind.
Jerry Kirby
2019-05
The staff are very friendly and helpful. It always clean. I pass up other stores just to go to this one..
Elizabeth Johnson
2020-05
It's a good store, it had what I needed at the time. The staff was very helpful and courteous. I would go there again.
Chasica Fox (Chas)
2021-05
If I could give this store a negative rating I definitely would. The employees were extremely rude for no reason necessary and we're talking to customers about other customers business.
Josh Fouts
2020-05
Some old asian lady stocking shelves was very rude to me. She didn't greet me or ask if I needed help, had to squeeze by her and excuse myself. Then she told me I need to put shoes on. I know where I won't be spending my $2 again.
Simerly
2018-05
Visiting my sis in TN when I stumbled in this totally revamped store...nice! Terrific selection, clean, we'll organized. I was impressed!
Donna Brawner
2019-05
The workers are very friendly. The only concern is more security is needed. "Donna says 5". Keep up the good work guys.
Carmen Driskell
2019-05
This store is always so clean and then please are all just wonderful very nice and personable folks working there
Melissa Mathis
2021-05
The store is always full of stuff and hard to move around in. All the DG parking lots look horrible with trash. The prices are now at the same cost of other stores. Always a long line and only one cashier.
Ethan Crabtree
2017-05
This store is a newer store and it looks very nice on the inside and outside. It has an extremely friendly staff and makes the trip there very pleasant.
Zachary Hill
2021-05
It's another Dollar Genral. It's fine inside, a little cluttered like any other Dollar General. That aside, staff was fine and it was clean inside.
erica reynolds
2021-05
The manager Rachael is an awesome person. She has always been more than extremely helpful.
Kristie Hensley
2018-05
Love the employees and ease /consistency of all stores being laid out the same. Digital coupons are well worth the download of app
Latoya Ballinonabudget2.0
2020-05
Nice spread to this store but staff could be friendlier the store is neat and prices are mostly up to date
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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