CVS

Jon Allison

2024-04

I'v used this place since I came to Oak Ridge and always found the staff to be friendly ans personable until tonight. The blond that was working there asked my wife the usual name and birth date then looked at me and then looked at her and asked her what my name and birth date was like she spoke for me. VERY RUDE!

L.M. Ballard

2024-01

Pharmacy staff was SO helpful. They took the time to help me make insurance changes. They have been very good to me.

Shawna Chadwick Rose

2022-05

I scheduled a meningitis vaccine for my daughter then received a text that it was cancelled "due to unforeseen circumstances." I went by the pharmacy to see why and was told "the computer thought we were out of vaccine but here's some right here" as she found it in the vaccine fridge. The pharm tech rescheduled my daughter for that evening. We returned & had to complete the paperwork again after waiting 25 minutes past our appointment time. We were told it would cost $170 & I reminded the pharmacist that she hadn't asked for insurance. We waited longer for her to run the insurance. About 10 or so minutes later, she came out to tell us the vaccine was expired and couldn't give it. Honestly, worst service ever.

Chris Braden

2023-05

I was having trouble finding an item there yesterday and the friendliest cashier named Ashley took the time to ask me if I needed help finding anything. I explained to her what it was I was looking for and she knew almost instantly where it was in the store. Because of this experience I will definitely be back.

Jamie K

2022-05

The worker at the drive thru window was the rudest person I’ve ever dealt with. We try so hard to be so kind during this crazy time in our history, try to tip well and commend those in the work force! I’m hoping this was just a bad day for this girl (H) but I am shocked at the way this employee talked to us. I know good workers are hard to find but kindness isn’t hard to give CVS!

Sharon Freels

2023-05

Our family has been using CVS in Oak Ridge, TN for over thirty years. They have all been so kind and helpful...especially the pharmacy. I just can't imagine going anywhere else!

Joel Fairstein

2020-05

We waited 45 minutes for an immunization which could have been done in 5 minutes had the staff communicated with each other. We received brusque treatment from the person up front. They apparently forgot we were waiting between the different processes of filling the vaccine prescription and getting the consent paperwork filled. The nurse administering the vaccine was very nice and professional, though.

Donna King

2022-05

The pharmacist at the Oak Ridge, TN CVS flat out lied to me when she told me that my Dr. hadn’t put “early refill ok” on my prescription.My Dr. talked to the pharmacist & then informed me that she had indeed put that on the prescription & that the CVS pharmacist just wanted to know why!My. Dr. informed the pharmacist the SHE is the Dr. and that the pharmacist’s job was to follow her orders on my prescription, not to pry into why she had written “early refill ok”!I don’t appreciate the pharmacist lying to me.

Tamela Berry

2024-04

Sallie helped me with all the price savings at checkout.

Jacob Ford

2023-05

DO NOT use this location for travel PCR Covid tests. I'm approaching day 4 with "pending" test results, which are advertised to take 1-2 days. This caused me to miss my flight to South Korea. Customer service is non-existent because results are processed offsite. Thankfully, I got a PCR test from AFC Urgent Care with results in 1 HOUR, so I'll actually be able to travel.

Megan Spradling

2019-05

I am typically team Walgreens and haven't been in a CVS in well over a year. After listening to someone rave about how many "extra bucks" they earned, I wanted to see how CVS compares. It was one of my most pleasant shopping experiences that I've had in a long time and I'm not exaggerating. First of all, the store is laid out so specially. Plenty of aisle room to move so you can move about freely without bumping into people Everytime you turn around. Second and my favorite part, that is the cleanest, neatest and most organized store ever. They should be really proud of that. Everything is in the right spot, products are kined up and spaced evenly on the shelf and the shelves are free of dust and the carpet even looks clean without staining.it was visually pleasing and soothing for me to look around because disorder and clutter really makes me anxious. It takes a bit to impress me with cleanliness because I feel it's a person's job to keep their work clean (I do it at my work too) but this store was impressively clean and organized. Finally, customer service was above and beyond. I got my receipt out to give kudos to the employees that helped me. Her name is Ashley and she is great representative of what a good customer service agent should be. She was friendly and so patient. I didn't know how the reward benefits worked and she not only explained it to me but she went the extra mile to give me tips to help me save and get the most out of my rewards. Trust me most employees wouldn't go beyond the basics. With my rewards and clearance savings I saved 31 dollars, plus found an item that is out of stock everywhere else I've looked for it and left happy and feeling like I had a extra good store experience and wanted to write this review as soon as I got home. This one experience has ensured that I will continue to shop at CVS from time to time to. Compared to the other chain drugstore down the street, CVS is way more spacious, less crowded, so much cleaner/organized without the clutter and the service was much happier and ready to help.

TJ Nugent

2014-05

I have nothing but good things to say about CVS Pharmacy. They are always cordial and work with my PCP to get prescriptions filled. No complaints here. I like this way better than Kroger... Yikes.. too many people filling there and not as personal service.

Kristina Barbuto

2017-05

I've never had an issue there. I've been using them for 2+ years (transfered all my scripts from a large retailer, who tells you an hour plus on fills). Initially there was an employee who was sub par, but is no longer there. The Pharmacists are fantastic, as is the current crew. They know me by name, as I do them. Always ALWAYS very friendly & courteous. I usually wait the whole 15 minutes or less, and we'll joke around or talk (pharm techs). I've zero complaints at all. Wouldn't go anywhere else!! (:

Easy Rider

2020-05

I have no problems getting my medicines in a very timely manner. The pharmacy staff is always friendly and professional. Monica(Pharmacist) and Rosia(pharmacy Tech) are AWESOME. I have bad anxiety when it comes to taking medicine, especially new ones. Monica ALWAYS takes time, no matter how busy she is, to hear my concerns and answer my questions without me feeling rushed weather in person or over the phone.Rosia is always helpful as well. I can't say enough good things about the pharmacy , the staff and especially Monica and Rosia. If I could give more stars I would.

Martha Lee

2023-05

I bought an itme that was buy one get one 40% off and the receipt did not take the 40% off. I took the receipt by and they refused to do anything unless i brought the items back. That would have been another trip. He had the receipt and could plainly see what was going on. This store is not customer friendly

Rhonda Raye

2014-05

Worst I've ever gone to. I moved down here a few months ago. Had to wait two weeks for seizure medication because they ordered the wrong meds. Thank god I had extra. I can only pick up my meds two days before refill. Went today to doctor and found out I have strep. 3 hours to get medication and always some lame excuse. Not processional and rude. I found out through a co- worker I am not the only one. Don't go. Go to Walgreen. 24 hour and no problems

Kathleen Chambers

2021-05

Terrible customer service. Bought printer ink cartridges. Could not find them other places. Two weeks later computer says out of ink. Paid $44 for dried up cartridges. Would not refund my money because I did not keep original packaging. Dried up when purchased. Very poor customer service!!!!!

Carol Peck

2022-05

I personally don't use this cvs pharmacy I go there for my patient's. THIS CVS PHARMACY IS THE ABSOLUTE WORST PHARMACY IN OAK RIDGE. They do not do anything to help out their customers with their prescriptions.

Joshua Hamilton

2018-05

People working behind the counter at pharmacy have no sense of humor. Or sense of urgency. However the pharmacist herself is top notch!

Cynthia Sharp

2023-05

I thought all the cvs workers where so kind and realy helpfull I had a great visit at my cvs

Chesney Harrison Music

2020-05

I went to pick up my prescription at 8:10 PM and the pharmacy was CLOSED. Even though the time they are scheduled to close is 9PM. I’m very appalled that they would close almost an hour before scheduled time. Some people need their medication!

Kendall Faircloth

2022-05

Will NEVER use this pharmacy again. The two staff members that I dealt with were incredibly rude and unhelpful to the point where they actually made me tear up.

Aaron

2021-05

Terrible customer service. Pharmacy staff and front store staff are incredibly rude.

Knaves Quill

2017-05

There is a fairly impressive variety and easy to navigate setup to this store. It always seems to be quiet.

Ted Whitsett

2023-05

Rude staff in pharmacy dept. Sunday

Eva Myrth

2023-05

Very good service, kind people

Heather Hartman

2016-05

Said they close the Pharmacy at 10. They actually close at 9.

Patty Taylor

2022-05

You can find almost anything there big store

Philip Roberts

2018-05

Good place for medical needs

geoffroy vallee

2018-05

Typical CVS store.