3.7 (246)
340 TN-77, Newbern, TN 38059
(731) 503-0237
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kimberly Sanchez
2024-05
this store in a mess and some isles and storage door block by rotainer ,it even look like they can't even clean and why are some lights off ? I think they need clean that store out and hired people that will work
Kim Jackson
2023-10
Shelves stay empty, half the time and when they do have merchandise it's all over the place or on the floor. 1 register working. No online pickup, no self check out, closes before posted time. They close during the day about once a month because they have to clean and reorganize. I've seen about 15 new employees the past 3 years and I think they are on manager #4... they don't give a damn about that dollar general. The need to bulldoze it and start over.
Tessa Darnall
2021-05
Has a wide selection of things which makes me think of it like a smaller version of a Walmart. But they had rolltainers everywhere, there was two aisles that I couldnt even get the things I wanted because a rolltainer was sitting right in front of it. It also looks quite messy, like they don't take the time to put things where they go they just leave it a mess. I have been many times and each time was disappointed.
william prater
2023-05
Worst store ever been to shelves are always empty and can't walk down isles because they never want to put anything up waited 5 minutes at the cash register and nobody ever came to check me out so I just left the stuff there and walked out from now on I will drive out the way before going there
Betty Gilmour
2019-05
One of the neatest, most well-organized Dollar Generals I have been in. Great variety of merchandise. The only drawback I saw was putting clothes on racks outside that one would assume to be on sale since most Dollar Generals do that, I was surprised and dissatisfied to learn that they were not on sale.
Samantha Webb
2019-05
Terrible management. I was in line and seen them turn down a customer and then wouldn't even wouldn't even give her a reason why. Wouldn't even let her buy her groceries. And then someone else tried for her and they wouldn't even check them out. How can they deny customer service like that and not even have a reason? After that I will never go back. They were so rude to that poor girl and done it in front of everyone. That's not professional at all. If they replace diane I will shop in there again. She is not manager material. She lost one store idk why they give her another. Not including she can never keep any employees. It's always someone different working.
ThtBtch Reddick
2018-05
I shop at Dollar General for just about everything, but the Newbern Store is always a complete mess. It is one of the worst Dollar General's I have been to. Can hardly find what I'm looking for, due to all the stock still being in the aisles instead of on the shelves. There is always plenty of employees there, but then you have to wait 20 minutes to check out because only 1 of the 3-5 workers are actually waiting on customers. It just seems, to me, like the Employees & Store Manager don't take pride in there store and everyone is doing the bare minimum.
Cayla Earp
2019-05
Terrible place to work for. The manager is completely crooked that's why the store is always understaffed. She can't keep anyone. If they would put in a new manager it wouldn't be bad! She lost one store why put her in another one??
Diane Cottrell
2020-05
I will not set foot in your Dollar General location on Hwy 77ever again. You have a smart mouth little young manager or assistant manager their that I had it out with over my check. I've been shopping at the old dollar store and then the new one since they were opened. I rate that store a 0. I will go to Dyersburg Family Dollar and do my shopping. There use to be a nice friendly bunch that worked at this one. People complain constantly about this dollar store. You need to go in as a customer sometime and see how you get treated.Shelia Cottrell
Stang2Man
2021-05
Had what I was looking for but trying to pay at the register is very inconvenient with cash only. Several people walked out because many people don't carry cash. The employees know it is aggravating and can't help the situation.
iris benitez
2023-05
Dirtiest and most disorganized store that I have ever been in. Note on the door today that store is closed because the cash register is down!
Chad Epps
2020-05
It's an alright Dollar General, cashier was pleasant has most of the things I needed, but the place looked like a Hurricane hit it and some of the prices were really higher than the Mega store's!
Keenan Neighbors
2021-05
This is another store that really needs to step up their restocking. I would say 40% of the time I go there they have no Chocolate Milk. This is an edit-Just went there AGAIN looking for Chocolate Milk and none was there so I asked a clerk about it and he said they brought in less milk than normal this time. This is very unsatisfactory. I plan on contacting the warehouse
Madelin Mitchell
2021-05
This particular store is insanely messy and UNORGANIZED. It's really difficult to find anything in there. The employees are nice, though.
Melinda Madalon
2018-05
That DG app is a mess won't let me reset my password so I can't use the coupons, but hey Walmart is more than happy to let me use DG adds to be able to use the coupons.
MIKE LINEBERRY
2019-05
It's a good place lots of friendly employee Tabitha the manger is good with the customers on 2 complaints at times the lines are. long and the store has clutter in a lot of places but it's still a good place to shop
Brandon Newhouse
2020-05
Apparently they have a new manager whois working to clean this store up, but she literally just hired in. Can't walk around due to the over stock racks on the floor
Melissa Sills
2017-05
Wonderful staff,well organized and so much easier than dealing with superstores for everyday household and personal care products.
Dalton Henson
2023-05
Employees just standing around and outside smoking , not doing their job I grade this store a F- !!!
Debra Barnes
2020-05
Hard to even give a 1 star. The help there is ALWAYS EXTREMELY RUDE. Thought i try one more time but Wynter needs to find another line of work!
Michelle Inman
2019-05
Very clean, employees were helpful, bigger with more options than the one in my hometown
Katherine Owsley Barr
2019-05
They have 3 registers and 4-5 employees and only 1 register open. Employees walk around like they don't see customers waiting in line. Terrible customer service.
Alex Davis
2021-05
That store is a mess nothing is stocked you can hardly walk through the aisles
Georgia Upton
2019-05
They are good place to shop they have everything you need and have good sales each week.
Kristen Campbell
2019-05
Dollar stores in the worst neighborhood, and everything is overpriced. You're better off to go to Walmart I believe it's nine miles away
Rhonda Sandlin
2020-05
Cashier was as rude as can be. It was the store manager...... If she does not like her job please get some who does
Amanda Singleteary
2019-05
Great deals and sales in various things, great customer service, and friendly environment.
Laina Jones
2020-05
If they had everything u need when you go n there they would be great
Tracy B
2020-05
Need more people to get the store stocked and a cashier or two because they are busy.
Paulette Morrow
2021-05
Newbern Tn store needs to clean up the store and get their products put on shelves instead of leaving it on racks on the floor.
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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