4.3 (71)
1107 S Shady St, Mountain City, TN 37683
(423) 727-8316
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Daigre
2024-01
Great people. Helping me get settled into a new home and city. These kind people took care of my needs while I was out of touch tending to family. Always gonna be my first stop for materials to fix things. Very greatful for these Americans.
Jason B
2023-08
Very helpful staff. The store is organized chaos as every square inch is packed full!!! They had everything I needed jammed in there. It was nice to not have to hit the “big box” stores. I will return.
Ma Th
2024-01
Good, down to Earth people willing to help. I love this place for my needs.
Clyde Beaugrand AAI, AIS
2023-05
I was driving through Mountain City in search of some camp firewood…no one had any left. I turned into True Value in MC and I can’t tell you how nice every was. As SOON as I walked in the door I was asked how I could be helped, had a nice conversation, and Steve ended up hooking me up with some wood even though they didn’t have any out front. Such a pleasure to have friendly helpful service! A far cry from this big box stores. I highly recommend them as a quality hardware store and especially recommend you patronize a local business..these are hard times and I know they could use your help!
Chad Wilbur
2023-06
The place has a lot of variety and the staff is very knowledgeable but getting Around in this place can be a challenge. It's cluttered. Really. The store needs to be twice the size it is to hold all the merchandise in it.
Raul Alberto Alvarado
2022-05
They have anything a person needs. I have wen many times and the staff always very nice to me. I loved their Christmas decorations at night that made the store very inviting and they have lots of Christmas items to sell. It have been to many Hardware Stores but none as unique as this one!
Cecil Perry
2023-05
Cluttered. Very unorganized.Stood nearly 20 minutes waiting to check out while there was five teenagers hanging in the register area.In Mountain City is truly my last resort of places to go for any type of supplies
Kelly Dugger Nichols
2023-05
We did have an issue. After several trips I'm confident that Carl is taking care of us! We've always always thought the world of Carl he's a wonderful person. He did go above what he should have to make sure our mix up was taken care of. At one point I did leave a bad review out of agravation and I do apologize because like I said we've always LIKED Carl. He one time contacted someone he knows late at night after store hours to help us with a water leak. Also he opened the store after hours to help us Or family out before. He's a stand up guy! We need more people in our community like him! I honestly do apologize from the bottom of my heart
Norm C Reece
2024-03
Good staff, lots of items, good deals
Tony Wertz
2023-08
Very helpful staff even if you know what you are doing. They will ask and take you where you need to go. I really like this place
Jay Parker
2024-01
This store has everything you will ever need!
Paul Murray
2022-05
Had a broken water line to a rv sink. Manager explained what I needed, and how to do it. Fix went smoothly. Store is packed, so ask someone, they will instantly help you find what your looking for.
William Mckinnis
2021-05
That place has has a little bit of everything and it just never fails they don't ever have the main thing I'm after but they can get it. So this place for sure earns a four star for those reasons alone. They are reasonably priced and very nice employees that are always willing to help. I couldn't ask for much more from a hardware store.
Tri-Cities Buggymen
2018-05
I have been shopping here at this hardware store for many years. This is by far the best hardware store I have ever been in. My line of work has me in different areas of the country and I often find myself having to visit hardware stores for my line of work. I only wish every hardware store was like this one. It is hard to believe that a store of this caliber is in such a small town. I hope this town knows how fortunate they are to have True Value in Mountain City.
Lee Arnold
2023-05
Always someone ready to help as you walk in the door. Always find what I need. Steve will find what you need even if you're not sure what you need. Great staff
Jeannie Hopkins
2021-05
Helpful staff, friendly & nice... however disgustingly cluttered, can't find anything unless directed by staff, product in floor Every where...its apparent the owner works their younger staff harder than their older staff as that's all that's in there EVERY DAY, I mean people need a day off man...
Jessie Hart
2022-05
This store has absolutely everything you could ever need. Steve in the power equipment area is very good. Everyone is very nice and helpful.
Raul Alvarado
2023-05
The Staff is Very Friendly and one of the best stocked Hardware Stores I know of.
Charles Mack Jones2d
2019-05
Cluttered if I must say ,to be honest at the least. Mt.city TN true value will most likely have what you will need,and then some... More or less the Wal-Mart of this little town.
Loralee
2019-05
I love having Tru Value so close and so helpful! If they don't carry something in the store you can just order it online and have it shipped to the store, no problem!
Jeff Denttel
2021-05
Best little hardware store. The store is always so full and they are always extremely helpful. As soon as you walk in they are there to assist you. They are always my first stop in town.
Justin Mullins
2020-05
The store is always overfilled with product but the employees are nice and will help you find what you need.
Scott Gates
2022-05
Great little neighborhood hardware They got most things a dyi guy needs And tommy in the repair sgop in mountain city is top notch Couldnt ask for better
Aimee Wilcox
2018-05
If you need a chain made for your chainsaw this is the place to come. Awesome job. Good fast friendly service.
ViruZ
2020-05
They have a great store and a wonderful staff I’ve shopped here for many years And are proud to have this hardware store in my home town
Timothy Corum
2019-05
Little disappointed that I couldn't trade out a belt for a lawnmower today for my next door neighbor. The girl there was trying to help me. Just don't understand why I couldn't swap out for the right belt.
Robert J Daugherty
2014-05
The people at American Hardware are very helpful with their their advice and the service is always first rate.The store has a variety of products that aren't available elsewhere and they are very good about getting new products that customers request.
Sandi Knutson
2019-05
Has a great variety of products but a little pricey. The staff was very helpful and nice!
Brian Franklin
2018-05
Lots of cool stuff. They always have what I need and every last one of the folks there are wonderful people.
Douglas Stanton
2023-05
Was going to buy a saw but they didn't have the one I wanted
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 1-5 PM |
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