Walgreens

Glam Gyrl09

2023-10

The pharmacy is the rudest department despite the solace they are suppose to provide. The staff can barely answer questions and even the pharmacist has a bad attitude. I came to get a COVID/flu test online for my 4 y/o and they had no idea what I was talking about and spoke loudly about "I DONT EVEN KNOW WHAT TO DO" then continued "Get somebody else to do it" very disappointed and disgusted with this pharmacy department. Not to mention the wait is immensely long.

Johnnie Fuller

2023-05

Friendly great customer service pharmacy is mostly what I visit but if I buy anything I go to the front of the store to check out cash you great customer service I give Walgreen five stars and two thumbs up. They pharmacist are very curious and give a great information their service is fast on time when you have to pick up your prescriptions to drive through windows is very friendly pick up for your medication is on time to help you with great caring. I love Walgreens we're not traded for any other pharmacies in the world.

tiffany james

2024-02

I tried to use the atm at 9:50 pm, and they had already locked the doors and said they were closed when the sign said they did not close until 10:00

Jeremy Ford

2023-11

The entire pharmacy department needs to be fired they are using profanity calling customers out of their names and being very unprofessional when it comes to healthcare provided at this location.Walgreens is a business not a steer corner they are not representing this company in the appropriate fashion even stooping so low as to violate hippa laws screaming out patients personal business as if they don’t have rules to follow from the board of pharmacy..

Shawn Sullivan

2024-01

The pharmacy at this Walgreens is horrible the employees are rude and always have an attitude.

Fernando Scott (Scottie Gottie)

2023-12

Pretty good store nice selection no complaints at all even 24 hours

Tina Ward

2022-05

I hate this Walgreens and I know hate is a strong word but the Pharmacy staff are so rude and disrespectful. They are no help at all I've been going back and forth with them for a week about my prescription. They want you to understand that they have a huge workload but they're not understanding how you feel as a patient. Close this Pharmacy ASAP I would rather drive to Vegas to get a prescription than to deal with them.

Cherokee Matrix

2023-05

Horrible experience, my wife had just left the hospital and was still in pain as suggested by the sound of her voice. But when trying to phone in the prescription somehow the pharmacist mistook the pain in her voice for anger.After going in the help clear up any misunderstanding, the misunderstanding continued and the pharmacist became defensive. After continuing her defensive attitude for no clear reason we both became protective of each other. Then several other pharmacy techs came to the window as if they were on the street corner about to fight. I said are they about to kick our ___? Promptly the pharmacist remarked that I said I'm about to kick her ___.Then the pharmacist manager came and asked me to leave even after I told her that's not at all what I said. Didn't matter though, she asked the store lead to escort me from the area (very embarrassing and humiliating) we said we're calling corporate as soon as we leave.

boxing king 89

2022-05

The staff in the pharmacy are horrible!! I’ve been dealing with them because I only have a birth control prescription there. But every other month I go to pick up, the customer service is ridiculous. I was in the second lane and the tech asked me to send the box over to her. She responds and says my prescription couldn’t fit and that I would have to go behind 3 other cars to get my prescription. I offered to get out and come get it from the other lane. Her and the pharmacist said no. I have definitely at least 3 times seen customers walk over to the first lane and the tech or pharmacist would hand their prescription, even while I was the one sitting in my car in lane 1. So what was the difference this time?? They could have at least offered to meet me at the front door with my prescription. Why would you make me get back in line and wait 30 more minutes behind 3 other cars. That’s just terrible customer service.Needless to say... my prescription will be getting transferred to Walmart tomorrowY’all gotta do better!!!

Sony

2021-05

The only reason this pharmacy department received one star was because the system would not allow you to leave a review without it. The staff in the pharmacy department at Walgreens at Lamar and Airway are definitely BOTTOM FEEDERS! I definitely agree with previous comments. They lack professionalism, empathy and positive customer service. The whole staff should take classes on providing positive customer service or should find another job. Sadly, you can’t rehabilitate everyone. Walgreens you must do better in the your pharmacy department!

Marhonda Melton

2022-05

Worst experience ever the manager suppose to be name Quinton upset because he don’t know his job unlike a regular employee at the pharmacy the young lady was able to pull my son up without any problem at all but when it came to him because I checked him about his job he got upset charged my son for his prescription even tho he have TN CARE. He is the worst why would they even have him over anybody he hung up in my face when I was trying to tell him the lady found my son profile but he insisted that his insurance needed updated which was not true at all now we have to wait on a real manager for my son to get his meds. Worst experience ever will not ever having a sick son and I’m all the way out of town. Low down as they come sorry poor excuse for a man heard he was young obviously don’t know what he is doing. No good customer service. Just read other reviews I see this location has very very poor customer service and charging when a patient is on TN CaRe that’s been the same since 2015. Please Walgreens’s hire some people with experience and a meaningful attitude!!!! Again his name is QUINTON!!!!!!

LaTanya Barron

2022-05

Unprofessional at it's best!!!! When you call in at 4:45pm they wait until 5pm to pick up the phone and immediately hang it up. This being because they close at 5pm and the phone cuts off!! Medications may not mean much to some but for the patient ot is vital... I understand that some people are overwhelmed but as a customer service person IT'S YOUR JOB!!!

Keveona Banks

2022-05

I went to this Walgreens for Covid testing and it was a horrible experience. On arrival, there weren’t any indications of where to go. I went in to ask where I needed to be and the clerk had a nasty attitude as if I chose her job! After being rudely dismissed, I ended up in the pharmacy drive thru waiting, waiting, and waiting for over an hour. The line finally started to move, two ppl went through and they closed the window without any explanation! I called in over the intercom twice and they stopped the call without answering. Finally, a customer came through on the other side to tell us they went to lunch. After sitting and waiting for that long you would think ppl have the decency enough to voice that. It doesn’t cost anything to be courteous and show some type of compassion or consideration. We as ppl/workers understand how overwhelming our jobs can be but it is necessary and a duty to abide by the job duties. If it’s too much to bear find another career/profession!I swear ppl needs to get a grip on their lives!! If I could give 0 stars I would!!

Angie Bbb

2022-05

I gave it three stars because the store is great but the pharmacy department is meh. Had an appointment spot for covid vaccine shot at 11:30 and, didn't leave until 1:40pm. I understand them being short staffed but that was ridiculous.

Rochelle Johnson (SistaTruth)

2022-05

Came in Walgreens with prescription for severe nerve pain from failed root channel. at 12:45 they left at 1;30 for lunch left me sitting here so much pain I'm crying.. they left laughing.. the other workers laughed when I called corporate office about it.. Saying ain't nobody gonna do nothing.. I hate this store I will never use this pharmacy again in life! 2:44 and still waiting.

Janie Lindsey

2020-05

Went to the pharmacy drive-through they said prescription will be ready at 5:30 gave him a little extra time 7:15 is when I arrived prescription was still not ready told me to pull to the lane to to wait to get our the customers behind me poor customer service need beeter communication between customers and pharmacists!! Just terrible all around!

Memphis Mike

2023-06

I came to pick up my prescription it was like a ten minutes wait which was not bad

marie bog

2022-05

I was a custom just now and we ready to check out don't you know the cashier had the nerve to hold us up on talking to a employee that was Only purchase a drink they talk for at least 15 mins about the Job I said hello can we get out of here please then she gone say we waited on y'all you can wait on me I said look lady I'm a paying customer here and I'm in and I don't have time to wait for you to finish your big story about your employee work hours.. cashier on the clock and she just yapping a way 15 mins is a long time to to standing in when I'm the only customer in line 😤

Lynette Settle

2022-05

Closed the pharmacy window when i was next and had been waiting since 10 min till closing

Jen Pittman

2017-05

Went here for their photo department a few months ago and their staff was so friendly! The manager was wonderful. They helped me out with everything I needed and provided excellent service.

Violet Odom

2021-05

The pharmacy staff has great customer service. I was also able to navigate through the store with no problem.

Latisha Gray

2020-05

The worst Walgreens ever. They don't deserve one star, but it was the only way I could post. Staff in pharmacy is terrible alone with the doctor, trust me they not working as hard as they say.

John Morris

2023-05

A little busy at pharmacy. Great staff though for the whole store.

Troylynn Meggs

2020-05

The hairy mustache lady didn't want to go get 300 $ for a western Union pick up wow everyone I go to to pick my money up every 2 weeks go get the money from the back room I just said okay and walked off she already pathetic and miserable with that mustache and she's a woman

Ida Alward

2020-05

These is the most ghetto pharmacy ever!!!!! They are dam rude !!!! Not professional!They don't ever cover due to the virus going around at that.

Amaryallis J

2021-05

Such rude pharmacist at this location.it’s sad you have an attitude at work instead of speaking she says what’s the name and then when she gave me my change she said nothing.

James Kellum

2018-05

This store is well stocked and the staff is very friendly. They have security on duty at night.

Tiana Johnson

2022-05

Long lines long wait everyday n never have medication in have yo wait on it a few days

Nakesha Mccollins

2022-05

If o could give 0 stars I would. Pharmacy is just sad and unconcerned.

Demetria Jackson

2017-05

Me and my hubby favorite Walgreen's nice employees there