Family Dollar

3.6 (132)

1688 Jackson Ave, Memphis, TN 38107
(901) 450-6045
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Amy Smith

2021-05

Ghetto...why is the managers car always parked at the front door when the parking lot is empty. Don't add to the stereotype of us living in the hood

Gee Jae

2023-05

Needs to shut down, send all employees through customer service training....on top of that,, im yet to enter one that doesn't have boxes stacked to the ceiling.......merchandise piled up.....it would be interesting to see the attitude change if the dollar store that's no longer a dollar store shuts down, and your education and experience can't get you another or better job........ 😕

Hill Graham

2021-05

Such a pleasant surprise to see how clean and organized this store is! The employees are very helpful and friendly. The manager definitely takes pride in her work. I was sitting in my vehicle getting ready to leave this review and I looked up and saw the manager in my review mirror cleaning the windows on the store doors. I hope to get in touch with the corporate office and let them know about this awesome experience!

Alicia Eddins

2023-12

Usually have everything I need. Hard to come by one that is stocked

Reri Honey

2023-11

The store is closed way too early for me ..... like 4 some

Apostle Sharon Stone

2021-05

Their closing way before the listed closing time which is making customers like myself a little unhappy. But I also see that there's a very bad practice in retail that will slim down staffing to 1 personnel to cover an entire store by themselves which should not be thus resulting in our store being closed earlier than its expected. And if you really want to work you can just show up please...Family Dollar fix this!

David Wells

2019-05

Friendly,helpful staff, clean, merchandise not on floor, small store not much room at check out or places to park your car. More positive than negatives. I like it. Update: 6/17/18 to further notice Family Dollar at 1688 Jackson ave & Family Dollar at Popular & N. Avalon both stores are Closed due to No AC Units in the stores. Again Closed Until Further Notice. Thank you.

Cristy Venceil

2021-05

This store is always stocked. I've never seen bare shelves anywhere. Plus, I always seem to find something really interesting and unique and super affordable! Clean location with good employees.

Tori Hamilton

2021-05

In the past I wouldn't have rated this location a 5 star but every since Ms. Shariska has been back at this location the store has been really clean, the cashier's are extremely helpful, polite and very professional. I'm so happy that I can go to this location and get wonderful customer service! I love Ms. Shariska and her staff! As far as shoplifters are concern Ms. Shariska is handling that too! She is the best! Please give this manager and the store associates a raise, gift card and or a thank you card because they are exceptional!

Christian Grace

2018-05

I was in this store on Christmas Day 2017. When I first walked in the store, employees were complaining about their working conditions. I walked up to the register and one of the cashiers yelled across the store for another cashier to "get them." The other cashier yelled back, "you get them." Finally, a young man approached the register and checked me out. I asked the young lady for her name and she refused to answer, keeping her back turned to me. I will NEVER go in this store again, and I recommend that no one else does either, unless something is done to dramatically improve customer service.I never complain about poor customer service and I especially never take time to post, if its not positive. However, I found my experience this time to be deplorable and I don't want anyone else to be subjected to this type of treatment.

Sonya Jackson

2019-05

Staff is friendly but the store is unsafe. It is always getting robbed and they use to have armed security guards but that was only for a very short time. Now it's back to being unsafe , Ratchet and ghetto. Just look at the front door glass, it's always broke. The redbox works on Tuesdays only because that's the day the technician comes out to put new movies in after that the ratchets break it trying to break into it. Smdh

Denise Johnson

2023-06

Nice place to shop for a small party or something special very clean good customer service

Freda Yancey-Brown

2023-05

The cashier was very nice and quick...she greeted everyone that walked thru the door!

Lee Ivy

2022-05

I had a comfortable experience cashiers were friendly and helpful even the vendor (Lay's potato chips person)the cashiers were promptly. Thanks family dollars 👌

Shaniska Saine

2021-05

I just want to thank God for blessing me to serve the puublic and make sure you find what u need at store 9049.you are like my family gotta make sure you are straight.. i love my job

Stanley Lofton

2021-05

I was able to find all I was looking for, the store was neat and clean, shelves were stocked, I could find whatever else extra, the workers were courteous and kind.

H.S. Thompson Duke

2023-05

Just a risky location. Garbage dumped by patrons all over the parking lot. Not the employees fault.

Tirpitz62

2022-05

The store is pretty low on usual goods. It's been a while since I've seen the racks stocked.

Myron Randall

2019-05

Shrlfs are not stocked on a reg basis dog food and cat in bad condition and you can not push a carridge aroun the store very messed and cluded my

shannon donovan

2018-05

Great, but be prepared to wait in line for a long time. Don’t go too close to closing time. Sometimes they lock the door before closing. Staff is friendly most of the time.

Dee Dee Brook

2017-05

Very unprofessional, one cashier was talking on her cell phone, use only one register, and made the customers wait in line of 15 min. The use of profanity by some of the employees is unacceptable!

Chew Shannon

2017-05

Close 20 mins early almost everyday. Filthy parking lot. Terrible customer service. Unorganized and most of the emplyees have an attitude.

BIG POPPA

2022-05

Great location to shop. Have stuff others don't have

Peepsie Goss

2019-05

Slow service, friendly. Just didn't like waiting for cashier to count down register on front counter.

Nikki Chavis

2019-05

Great they opened on Christmas day, and some stores are cleaner than others

Titan Tough

2017-05

Well not the best staff and some spots in cold section stay empty and frostbite . And not much room in checkout area . Forget about restrooms cause its been out of order for like ever.

sabrina mayfield

2017-05

Stood in line 20 minutes and their air wasn't working, they were to busy watching a young man thinking he was stealing instead of waiting on customers

mr sweatt

2021-05

It was great until someone ran out the store with merchandise. Need security

Nah I'm Good

2022-05

The cashier's are always friendly even in these hard times.

A. Brooks

2017-05

good service most of the time...they seems to really care

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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