3.9 (3241)
915 N Chancery St, McMinnville, TN 37110
(931) 473-0826
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robin Rigsby
2024-03
Purchased a cell phone. Got home and didn't have a charging plug. Call to find out if it was suposted to have one. Customer service was rude. She said they hadn't come with plugs for a long time, wrong...I purched one not too long ago that came with one. I ask why the sales personnel wasn't trained to let customers know they had to purchase a plug. She said "that wasn't their job".That is where the problem is NO ONE CARES ANYMORE! They are there to get a paycheck and are not taught to care.
Kyle Horne
2024-03
They changed my shipped order to delivery and then failed to deliver the order. The order status is "Delivery Attempted" and we were here all day, no one came. I have a paid Walmart+ membership so I get free shipping. But the order magically changes to "delivery" AFTER I place it! Why?! Why do you keep doing that? Then the driver gets no tip because there is nowhere online to enter a tip for a shipped order! No wonder they don't want to deliver it! SHIP my stuff when I choose "shipping"!
Sam Hunsberger
2023-12
I love my local Walmart. I frequent this location at least once a day due to owning a business. I know many of the staff members now and have great conversations with them every time I visit. I can always count on the staff up to the store manager to help with anything I may need.
Darlene Simmons
2024-04
No one will answer the phone, I tried the chat on the website, even emailed customer service....A package was left at my house that isn't mine and I was trying to let them know so someone could pick it up. It's been 3 days now!
Jeff Murphy
2024-01
I feel I need to to let the truth out because the truth sets you Free! I've been a customer at Walmart now for 50 years! And never had any problems until.walmart employees decide they wanna change the policy rules. About return policy.and be highly disrespectful! To their customers. That brought them to where they're at today...policy is the Customers always comes first..make a long story short! After all these years.. never had any issues but the last visit they banned me for no reason whatsoever..like they can now pick and choose their customers .just wanted to see what everyone thinks of this decision.. thanks and may God bless!
shane prat
2023-05
I wish I could leave one star. Poor service and management. The first shopping cart I got has a dead and decomposing bird it it that has obviously been ignored by staff.I just left a cart full of stuff by the garden center register because they can't be bothered to open a register there at 2:30 in the afternoon. There was a cashier stocking Christmas stuff there but she said they weren't opening a register. The door watcher could care less as well. The side door by the garden center parking is locked as well it may actually be broken as the door watcher stated but given the state of the rest of the store, who knows?
D Jones
2023-12
They've had a lot of registers open lately. It's great to be checked out by a human. The cashiers are friendly, and the store is always clean and organized.
Adam Lane
2024-01
I love shopping at Walmart and have for years. You can always find what you need, usually for a lower price than everyone else. I give this Walmart 3 stars bc of the new AI self check out that their not telling customers about. And the general floor staff must have filled the applications out in crayon . Totally clueless and then become rude about it. Other than that this Walmart is a good store.
james holsclaw
2024-04
It is very clean and has a good variety of products,except for beer. I am a beer drinker, and they have a limited selection.
John Covington
2023-06
Walmart is Walmart, but I’d like to point out that this store has a great vegetable and meat selection. Of all the grocery stores in the area, this is the only store where I found Tomahawk Steaks available for purchase. (Smoke and reverse sear those steaks and you’ll love them!) My only ding is the parking lot. It’s always very crowded and if you drive a big truck you should park as far away from the entrance as possible or you’ll get dings.
Heidi Machamer
2024-04
The main downfall of the places you feel like you're parked out in nowhere land because of all the pickup spaces and a lot of handicap spots you feel like you're parking on the back side of the football field
kris castle
2019-05
This is the biggest wall Mart that I have ever been in. I almost got lost lol. But no seriously this has friendly staff and I really enjoyed talking to the staff. It's very clean and fully stocked.
Barry Fields
2024-02
The place is so bad that they have a lit parking spot designated for police now. They just keep arresting them and the DA just keeps letting them off lightly. Welcome to the new McMinnville.
Ronidona Missi Murvin
2023-12
Store was clean and aisles were not blocked with freight. I was able to get almost everything on my list. My only complaint would be that the lines were long because they barely had any cashiers at registers, so the self checkout was also backed up. Other than that my visit was okay.
Allison Roe
2023-12
They can’t get their WIC stuff right. If you get fresh/frozen fruits and vegetables with wic, you should be able to buy ANY fresh/frozen fruit/Vegatable.They should cover a tomato or oranges and when asking for help, they don’t care. “Nothing we can do it’s the system” called and complained to corporate promised a call back. Still waiting. Do better. Store #00668 for reference.
Tony newman
2024-04
All the walmarts are full of migrants, glad they get overly stuffed full carts while i got my 2 bags that cost 75 bucks apiece.
Donna Jeffries
2024-03
Smithville Wal-mart is the worst Wal-mart I have ever been to the managers are rude and most of them are very lazy not all but most and they are higher than food lion
Roger Manus
2024-01
The isles are filled with stocking carts after 8 p.m. making it difficult to get a shopping cart or a wheelchair past and you have to travel half of the store just to get an open spot to pass through.
Riley Baker
2024-03
I use the pickup service where they deliver groceries to the car. It's getting a little too diverse for my liking.
Travis Jernigan
2023-12
Everything good except have to work for free doing self checkout and don't even get employee discount
Mahala Denny
2023-09
My sister was being followed around the store by a creepy old man and when she went to check out he followed her there. Once he was finished checking out he was waiting for her to leave. at the door. She finished checking out and she waited a bit and even after a few mins go by he still was looking at her waiting. She went to customer service to see if anyone could walk her to her car because she was scared, she asked if maybe a cart pusher could. Customer service paged a manager. The manager said no there is no one here to do that. She asked is there no cart pusher or anything and the manager said no. She went up to the greeters there was two people a man and a woman she explained her situation and the man greeter said he would walk out with her. He walked to her car waited till she emptied all her groceries and waited till she was safely in the car. Shout out to that greeter she believes his name was Brian, he deserves a raise.The manager, a woman, didn’t even care that there was a possibility that she could’ve been hurt it doesn’t matter if he was an old man we live in a world that people will do anything and as a woman you should understand that.
Ashlie Schmidtke
2024-03
Other than keepin up on stock i have nothing to complain about.
Steve Campbell
2023-12
Kinda Busy. Had to Bring Back my Purchase Before I left the Parking Lot Due to Missing Piece. But Friendly Service was a Plus
Melisha Barrett
2021-05
Great products at great prices! The people working there seem very helpful and they had everything I needed.
Cynthia Sanders
2023-10
I JUST POSTED ABOUT A WONDERFUL EMPLOYEE AT WALMART NAME CHARLIE. HE IS AWAY STOCKING SHELVES AND THE COOLER DEPARTMENT. HE'S SO HELPFUL AND ALWAYS HAS A SMILE ON HIS FACE. THANK YOU CHARLIE FOR YOUR HELP WITH THE MILO'S EXTRA SWEET TEA ONCE AGAIN.
April Isaacson
2024-04
Great I can get everything in one stop
Angela Nichols
2024-04
Walmart needs to get with the times and accept Tap to Pay with other forms other than Walmart pay!!
David O (Dave)
2023-07
Some staff make you feel like a criminal the way they watch and falsely accuse you of stealing. I was accused of stealing a candy bar about a year ago. Sad thing was it was the first thing on the receipt but she made up her mind before I got to the register to watch me for some reason. I've had issues ever since. I've seen her tell others to check my stuff and when they do everything is scanned properly and the person apologized for having to search. Unfortunately i didn't get her name.
patricia russell
2023-12
Walmart is a zoo. 2 days before Thanksgiving 🙂. Could not find anyone to help me get things off the top. 😒
Cyndi Nicole
2023-10
I DON'T KNOW THE GUY LAST NAME BUT HIS FIRST NAME IS CHARLIE AND HE'S A YOUNGER MAN. HES AWESOME ALWAYS GOES AND GETS MY MILO'S EXTRA SWEET TEA. THANK YOU FOR BEING SUCH A KIND AND HELPFUL PERSON.
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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