Jack Daniel's Distillery Visitor Center

J Smith

2024-05

Americana. History. Whiskey. Hospitality…. it’s all here at the Jack Daniel’s Distillery and Visitor Center in Franklin. We made an impromptu visit on a Saturday afternoon and were able to get on the Angel’s Share tour without much wait. I do recommend advance purchase for tickets if you’re planning a trip to the area. The main parking lot and runoff parking area, are well-maintained and staffed with plenty of parking for those who need handicapped access. A shuttle is available. The restrooms in the visitor center were extremely clean. Staff at the ticket desk were very hospitable and helped us find the tour that was right for us. It was a warm afternoon and we appreciated the option to purchase a frosty beverage for our walking tour. Our tour guide Lea was knowledgeable and courteous, could be heard very clearly. The ambience for the whiskey flight sampling was comfortable and fun.

Jesica Gurley

2024-04

We had a wonderful time on our Angel’s Share tour! Our guide Morgan was incredible. He did not rush us, he was very informative and knowledgeable about everything Jack Daniel’s, had a great sense of humor and answered all of our questions. He was very thoughtful in discreetly asking us if one of the people in our party needed any additional assistance due to some mobility issues and the number of stairs throughout the tour. Definitely recommend this tour, even if you don’t drink like me.

Scott Kinser

2024-04

Fantastic tour! Juliet was our tour guide and she was very informative, funny and patient with us. Whiskey tasting was also outstanding. I learned I am not a single barrel enthusiast! The landscape was breathtaking as well…very well maintained. Even on a rainy day, this tour is worth it. Highly recommend visiting and take it the tour.

Y N

2024-03

What an amazingly fun and informative tour! The sheer amount of knowledge our tour guide, Matt, has in his head was dazzling! I have no doubt that if I were to take another tour with the same man, I would still learn something new! The nearly 2 hour tour went by far too fast. We could've spent the entire day and still needed more time to take it all in. Truly, the only part of the tourbi would change would be the length of time spent... we would have loved to be able to spend more time with Matt and have been able to take more time at each stop of the tour. We will be back! And don't forget your whiskey trail poker chips as you get your map stamped.

sylvana Youssef

2024-04

The tour is amazing, really quick, really educational, some history, some how a long living brand starter and how it is surviving among all those years and being sold all over the world. And a business school model lesson . And Jed was AMAZING and fun to talk. Definitely a good experience.

Jacqui Martin

2024-04

Due to mobility issues and my husband in a motorized wheelchair, we had the modified tour which made sure there were no stairs involved. We were the only 2 people on the 1:35pm tour today and it was incredible. Our guide, Debbie, was the absolute nicest, most knowledgeable guide we have had and treated us with care and dignity. She really made our tour special. It is a very interesting tour and would highly recommend...

Aric Speziale

2024-03

Came out for a group work trip and we all went on the tour. The tour was great and Anthony was an awesome guide. Altogether the tour with the tasting was just over an hour and a half long but we were also one of the last groups for the day. The walk was maybe a half mile and there were decent stairs, but nothing terrible. Majority of this tour is outside, so prepare accordingly.

Adrienne Finney

2024-03

We visited the distillery on 2/24/24. We did the Angel's Share Tour, our tour guide was Kyle. Kyle was a fantastic tour guide, he was funny, energetic, and knew so much great history about Jack Daniels. We were so surprised at how big this distillery is, the property is so beautiful! At the end of this tour, we got to sample five different types of Jack Daniels from the barrel. We'd recommend visiting this distillery to anyone!

sunny shandilya

2024-01

I along with my wife took the "Flight of Jack Daniel's tour" during labor day weekend last year and we have become fans of this place.I say this as a tee-totaler that this place should be a must visit on your list if you are ever visiting Nashville. Here is the summary of our visit there:-- Location: This place is about 3.5 hours from Atlanta and 1.5 hours from Nashville. The funny part is that the distillery is part of a dry county where drinking in not allowed *wink*wink*-- Tickets: While we did the flight of Jack Daniels tour which is 1.5 hours long, there are many others available which are both with and without wine tasting. We had 6 different wine tasting - only a sip of their finest world famous whiskey. Booking in advance is a must--- Tour: The tour was amazing as so was out tour guide. I forgot her name but she made sure to answer all the questions, explain the process with her wit and jokes all the time.--- Value for Money: An absolute banger of a money. We paid $30 for the tour and it was totally worth it.Since the visitor, I have become their unofficial promoter and I promote the place to all my friends.I cannot recommend this place enough for the tour, the vibe and the history of Jack Daniels :)

Dean DeVonce II

2024-04

Debbie was an amazing tour guide. Did the angles share tour, well worth it👍🏼 she was very passionate about Jack and felt more like a grand daughter telling me about her grandpa's family business. Super knowledgeable and very Friendly. Love the local charm... definitely coming back!

Stephanie W

2024-04

Jack is my poison so I was excited to do this tour for my birthday. My tour was the Angel tour for 9:15 a.m on April 6th. My tour guide was Kim who is absolutely AMAZING!!! She made the tour fun, she has a very bubbly personality but not the annoying kind. Kim is funny, very informative and just all around great personality, she loves her job and you can tell. Our tour started off with a short bus ride where we got off to start the tour by foot, and get a slushie (if you purchase one, which I recommend you do). The grounds are absolutely beautiful, with a lot of photo opportunities as you can't take photos inside. Kim walked us through the history of Jack himself, how he started making the whiskey, who helped him and so much more. I love history so to hear how it all started and to see where it is today is absolutely amazing. At the end we did some taste testing. The taste testing was very interesting because as much as I like Jack I stick with what I know, so to taste the ones made of rye was new to my taste buds. After the tour we went inside to look at our picture that was taken before we went in and we were greeted by Jeff. Jeff helped us with purchasing our picture, and explained to me how the personalized branding for a bittle worked. I went and purchased my bottle of gentleman Jack, paid for it and went back to Jeff where he helped me finalize the branding portion. Jeff was very pleasant to chat with and very helpful when it came to all of my questions. I recommend this tour if you like history and love Jack. Take a tour with Kim, you're guaranteed to laugh and learn all at the same time. I'd definitely do this again.

Derrick Collendrina

2024-01

The Jack Daniel's Distillery tour was an amazing experience! My wife and I took the Angel Share tour and throughly enjoyed the entire experience. If you take the tour, I hope you get Anthony as a tour guide because he was very knowledgeable and made it enjoyable. You seriously have to check out the beauty of this place and stick around for a taste if you book one of those tours.

Mike Lynn

2024-04

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Mike C

2024-02

Well worth the detour down from Nashville.A enjoyable tour, though I would have thought they would have more of a nod to some of their marketing given how successful it’s been. Either way, go, you won’t be left disappointed.

sherryberryhappy

2024-03

JD is my hubby’s fave drink and he was so delighted with our tour experience. Twas’ his late birthday gift and as for me it was mission complete!Our tour guide has a sense of humor that he even left a photo of him in my phone so might as well post it to show our appreciation! He really knows every detail by heart!

Aaron Bush

2024-04

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Felicia Burnett

2024-01

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Vilius Vainilavicius

2024-04

We had amazing time touring Jack Daniels distilery and we were super lucky Matt was our tour guide. He was awesome! You can see how proud he is to be part of Jack Daniels family and his knowledge about the product is terrific! He even knew where Lithuania is lolLenght of the tour was great too, highly recommend it!

chaddy andrew

2024-02

I embarked on a journey to experience possibly the number one whiskey in the world, Jack Daniel’s. I’m huge on travel and figured I might be Jack’s next fan, so that was enough to draw me in!The parking was free, so that was an excellent start! There was even a shuttle that took us to the building for free! It was basically across the street, so it was a quick ride.I had the pleasure of going here with my significant other. We purchased The Flight Of Jack Tour. It was an educational, lengthy tour to say the least.They took our photograph towards the beginning of the tour. We began our long walk after that. I ended up trying a spray of moonshine, so that was interesting for Jack Daniel’s Distillery to offer. It was super strong, so take caution if you have the chance to try it. If you’re like me, it’s pretty hard to pass up something that’s free.Later on in the tour, we got to smell from a whiskey drum. Let me tell you, it was a scent that I’ll almost never forget. I’d like to say more, but I would rather not scare you. If you’re offered to do it, you should just be brave and do it. I’m sure you would regret it later if you didn’t.Towards the end of our tour, we went in a barrel room. It was insane how many barrels they had in there. I loved the way they had the barrels lined up. It was soothing in a weird way. Maybe I was just excited to try their whiskey, though. I tried Jack Daniel’s Old No.7 Brand from a barrel. That was an excellent way to experience whiskey! It had a smooth and enjoyable taste, as I assumed it would.After we viewed that barrel room, we moved on to the tasting portion of the tour. There were six flavors on our palette to try. The flavors were Jack Daniel’s Gentleman Jack, Jack Daniel’s Old No.7 Brand, Jack Daniel’s Barrel Aged Rye, Jack Daniel’s Tennessee Honey, Jack Daniel’s Tennessee Fire, and Jack Daniel’s Tennessee Apple. There was a specific way to conduct the tasting, so that made things a little more interesting. They all had a warm taste to them in their own unique way! I enjoyed them all, but Jack Daniel’s Tennessee Apple was my favorite! It just really stood out to me a bit more than the others and seemed as if it had a built-in formula to provide a lighter bite. They gave a cup of water next to my palette, but that didn’t do much for me with the bites of all these whiskeys.After our tasting, we approached the photos area to check out our photos. Of course, I couldn’t pass up on them, as this was truly an unforgettable experience. I purchased a package that included multiple photos and a Key Chain. The price was pretty steep, but it almost had to be done. I didn’t want to upset my significant other. She was having a good hair day.After we passed the photos area, we came across the White Rabbit Bottle Shop. I purchased a 750mL bottle of Jack Daniel’s Gentleman Jack. It was a nice, organized shop. It wasn’t too big, but it was sweet and to the point. I later drank from the bottle at home. It had the same smooth flavor as it did from the tasting.Our tour guide was friendly and informative. He led the tour productively from start to finish. Our group was small, so I feel we got to interact with him more personally than we would have if the tour was designed to hold a larger amount of people.Overall, this tour took me by surprise! It made for a good time and I’m glad it was my first distillery tour. If you’re in Tennessee and have the chance, you should check this place out! I’d love to go again someday!Date of visit: 08/09/22

MARIAH NORDBY

2024-05

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Diego Varon

2024-04

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Jim Norris

2024-05

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Wendy Avery

2024-03

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SiSi

2024-04

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Raymond Mount

2024-01

The tour was great there was only 2 other people on our tour so it was like having a personal tour. I was disappointed that there was no homemade lemonade at the end like there used to be. Also you used to get a photo that you could just download from the site, now they want you to buy the photo so that was disappointing. That's one thing I hate about these times we are in, is that everything is a money grab.

Judith DeFelice

2023-11

The tour of the Jack Daniels distillery was the highlight of our Nashville vacation. It's a beautiful hour and a half drive through horse and cow farms, hills, dales and gorgeous country. Even though my husband is a Tennessee Squire and gets free tours, we chose to pay $35 each for the Angel's Share tour for the tasting. Everyone says their tour guide was the best, that a testament to Jack Daniels hiring process, because Bob, our tour guide, was the best. : ) . For $7, we also chose a JD slushy during the tour. Mine was Lemonade and JD and my husband had the regular JD and Coke slushy. Delicious! We thought we'd purchase some special bottles and ship them home only to find out it is illegal to do so. Heehee. Our only option was to pack it in our luggage but since we already had new cowboy boots : ) to pack, we had no room. Just as well, because the prices were almost triple than our prices back home in CT. We questioned why the prices were substantially higher and was explained about the dry county thing, prices reflect that. After our tour, we walked to the town where there is shops, restaurants, bakeries as well as a Harley Davidson store. Overall, wear comfortable shoes as you'll do some walking. Overall, you gotta do the tour if you're in Tennessee.

Sergio (Sergio P.)

2024-01

Wow, simply Wow!Not to be missed if you travel around.Our guide was just fantastic! Unfortunately, I do not remember her name but she said she is the only one not having any relative working at the plant! She will recognize herself...Do not forget to tip your guide if you are happy with the tour.

Sharon Ellis

2023-11

We thoroughly enjoyed our experience! I think it was chiefly due to our amazing guide Justin aka Juice! Even before our tour started and Justin knew we were part of his tour he had stopped to greet us. We were looking at the family tree of Nearest Green and Justin identified people he knew and some fun facts about them. Justin was so friendly, jovial, and informative. His wit, warmth, obvious experience were second only to his passion for what he did and where he did it. You should DEFINITELY put this on your list of things to do while in the area!

James D

2023-12

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Michael Tritthart

2024-04

Really enjoyed the tour and the history. Our guide was great! AG was knowledgeable and funny.