4.2 (82)
3647 Louisville Rd, Louisville, TN 37777
(865) 984-7755
uhaul.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Haley A
2024-02
The staff are friendly, knowledgeable, and always willing to assist with any questions or concerns. From the initial inquiry to the signing of the rental agreement, the process was seamless and efficient.Additionally, the location is convenient, with easy access to major highways and thoroughfares. Whether I need to drop off or pick up items from my unit, it's always a hassle-free experience.
Caleb Burton
2024-02
Great secure facility! Very reasonable prices. Owner made process very easy! Manager took time out of his day to help me unload a heavy piece of furniture. Highly recommend!
Benjamin Roe
2024-02
Facilities were clean and management was always friendly and responsive. No issues from beginning to end. Was happy they didn’t need a month notice to end the lease like some other companies I looked at.
Tim / T.D. Archer (T.D.)
2024-05
Everything always works as it should & is always clean, well lite at night, easy to get in and out of off Louisville Rd.
Lori Joyal
2024-02
Amazing staff and experience!! Supporting locally owned family operated businesses with this high quality service is my pleasure!!
jessica Burchardt
2024-02
Very clean, and well taken care of. The Graysons are amazing !!!
Kimberly White
2024-02
Received Amazing Service Upon Arrival And They Were Very Helpful
josh davis
2024-03
Not a great car wash but it gets the job done.
Rio Blake
2024-02
Management is professional and kind. Facility very nice and well maintained.
Steven McBee
2024-02
Definitely the best location and owners to deal Business with
tyler marshall
2023-05
Been storing my boat here for 7 years. The pricing is right for how close it is to a major highway, and the property is always well maintained. Can’t ask for much more! Highly recommend.
Alida Purdy
2022-05
While items are secure, the management is horrible. They're often not there to accept payment. They ask for a 7 day notice of moving. If you're still using a unit at the end of the month and want to leave, they expect you to pay in full for the following month. I gave my notice at the end of September. I would have been moved out in 1 day, before October 1 but they had my unit locked until I paid for October in full. Do not use this place.
Nick Ireson
2023-05
It's a shame Google does not give an option for zero Stars. These people are wanting to charge my credit card for an extra month even though I vacated the property on the 30th claiming that I signed a contract agreeing to 7 days notice. There is no signed contract on file and when they tried to provide it to me they started calling me a scammer since they did not have it on file. Use caution and look somewhere else for your storage needs. Also the owner seems quite unstable and must have some emotional issues because he was not able to have a normal conversation about the topic which could have led to an amicable resolution.Edit: very evasive response as you know the card is in my wife's name. However as long as you're saying you won't charge any credit cards that you don't have a signed contact to match, that's fine. And different than what you yelled earlier.
Courtney Hoskins
2024-02
Always great to deal with. Very professional!
Tate Falduto
2018-05
In my opinion, i would not use this facility. He would have 0 stars if able. The owner is unreasonable. I was charged a full month for a small unit, when I was only in it for several days before moving to a larger unit where he charged me the full month there as well. Used his facility for over 5 months. Two days before the end of the month, I called him to let him know that I had moved everything out and was no longer going to need the unit. He proceeded to tell me that I needed to give him 7 days notice and then charged me for the full month. I called him at the end of the month-more then 7 days prior and told him that I was giving my notice. I asked for some sort of documentation that I gave him the 7 day notice. He refused, told me that I was ridiculous and never to use his storage facility again and hung up on me. All I wanted was documentation stating that I gave him the 7 days notice so that he would not charge me another month.
Kevin Barnett
2023-05
Me and my son pulled in to clean my truck now I will admit the bed had trash in it we was cleaning it out the employee came out looked said we had to leave I said I would get it he got mad I got in truck drove off last time I checked careashes are to clean cats and throw away trash it was just trash in my bed I was cleaning do not use this place for car wash or storage they will ripped u off
Justin Grayson
2023-05
Beautiful facility, excellent management, property well maintained and well lit at night, great security, cameras at every corner of property. Would HIGHLY recommend!
not given
2020-05
Worst carwash ever. Wax didn't work. Tire cleaner didn't work. Water was cold. Pressure was low. Brush puts out very little soap. Soap is mostly water. AVOID! GO ANYwhere else! (This place was ok. a decade ago. now? not!)
Laura Robinson
2022-05
Great service and staff. They were able to help us when a family member had a unit and passed away so we could work on sorting the contents.. Very professional.
Dana lowe
2023-05
Very helpful staff and very friendly, units are very clean and secure and loved that we was able to get a 10 ×10 so fast , thankyouful they had a couple left yay!
Shelby Roaden
2019-05
Very nice facility, with really nice units, especially the climate control units. The owner is very nice and reasonable, & always available when needed. Would definitely rocmmend, and use again.
Kimberly H
2022-05
My favorite self service car wash, very well lit, great vacuums, lots of room, and very clean
Krista Malone
2018-05
Most of the time at least a quarter of the machines are out of order but it is still a good car wash. Even when you can't vacuum.
Sharon Headrick
2019-05
Jason and Vicki are very professional; nice storage units and very clean! Convient location! Great car wash!!!
Lana
2020-05
Very clean facility, very secured, with excellent prices! Would recommend to anyone needing a good car wash!
William Beck
2024-02
Good crew, good business
Julia Glass
2020-05
Clean storage facilities, great location! Love the convenience of the car wash! Would recommend to everyone!
AC C
2019-05
Best car wash I’ve ever had! Vicki is so sweet! Will be returning.
Kimisue Summers
2021-05
They were very acomidating, help us every step of the way through our transition, they are really great people, thank you Jason
Donnie Drawdy
2022-05
We store our 5th wheel there and it is clean and convenient. Very easy access
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 8-11 AM |
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