4.9 (210)
120 N Watauga Ln, Lookout Mountain, TN 37350
(423) 821-7508
lookoutmountaindental.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cinderella Forney
2024-01
Not necessarily the dentist or hygienist, but the billing agent, brook was horrible. Never got our insurance correct and of course blamed it on everyone but her lack of competence. Never had issues before or after we had dental care there. Even called our insurance company, told of the issue that she kept sending us bills, they said never received a statement from this office. Said she could even fax the service that day, due to timely billing and they would pay. She never did it, but continued to bill us. Over a year and a half now, we paid just to get her off our back and are processing a grievance right now. Never received an EOB, why, because it was never billed.Incompetent!
Ruth Jackson
2023-10
Still my dentist and I still love them. The new dentist in the shop is a very nice young woman who seems more than competent to do the job. I'm looking forward to more examples of her work. I already know Dr. K IS AMAZING, so I'm certain she'd not choose a new partner who is less than excellent. I drive a bit to get there, and it is so worth it. The whole team there- hygienists, dental technicians, front desk staff and the dentists are great folks to trust with your dental care. Love them all so much!
S B
2023-09
Honestly, my visits to the offices at Lookout Dental are always excellent and my recent “coronations“ were no different. I am always appreciative of the warmth and personalized attention I receive from each and every dental and administrative professional at Lookout Dental but I am equally struck with the superior quality of dental and oral care I receive. The offices are extremely pleasant and clearly outfitted with updated and cutting edge equipment and technological innovations that streamline whatever processes are administered. However these technical advancements do not outshine the consistently thoughtful, respectful and mindful personal treatment I have come to rely on as a dental patient at Lookout Dental. SallyBurke
Justin Sims
2023-06
Truly a five experience . Every single person at the office was exceptionally pleasant and professional. They went above and beyond to make me comfortable during what could have been a really miserable experience (root canal). I drove two hours both ways for my visit and I will not go to any other dentist.
Anna Meiners
2022-05
Karen is the greatest dental hygienist ever! I’m not a fan of going to the dentist and have incredibly sensitive teeth. She goes above and beyond to make sure I’m comfortable and have a good experience. Everyone in the office is friendly and helpful.
Pamela Hayes
2022-05
We are new to the area and I had a dental need that came up unexpectedly. They were able to fit me in during December and were super helpful. The dentist and the entire staff were very professional and nice. The prices are in line with what I expected to pay. They even suggested a vet for our dog. We have found our new dentist and that is a great feeling. Highly recommended if you need dental work.
Carrie F Steele
2022-05
Always a good experience. Dr. K is a very caring, gentle, and precise dentist. The dental assistants have all been wonderful. Lindsay is the best hygienist and the front office staff has always been so kind and helpful.
Shirley Helle
2021-05
I have been under the care of Dr Kirkendahl since she moved her practice to Lookout Mountain and I have recommended her to several friends. Her skills are up to date with current techniques and the biggest compliment I can pay her is, "she is painless!" She did 2 implants that took almost a year to complete and while the thought of what she had to do was disturbing, the actual process was pain free!! Really! I believe in good dental care and go for regular cleaning and my hygienist. Karen, is the best. The entire office and dental staff get a five star rating. They are all great!
Ian S
2023-05
Unfortunately not the best dental experience. I had gone in to get a crown put in after a root canal. The crown was not sealed properly and it was apparent that it was forced in. This caused a major toothache one year later. I had to get the crown replaced and more decay was found underneath. Further, lots of cement was left behind that caused inflammation in my gums. The staff were friendly, nevertheless. Yet, I can't say I am happy with the work done on my teeth.
Tina Plank
2022-05
We're new to Lookout, so it was awesome to find a dental office without having to drive into town. Originally, my son, 6, had an appointment for next week, but due to cancellations they were able to fit him in today! Perfect timing, since my son's first day of school is tomorrow! Everyone was so nice and professional. They made us feel welcome and even played along when my son kept telling them he was a Candy Monster lol! Can't wait for my appointment!
Diane Reichmann
2020-05
The service I received was professional and courteous. I was sent a reminder of my appointment and paperwork to complete ahead of time. I was greeted by name on my first visit and taken back on time. My hygienist gave clear explanations of all she was doing and frequently asked for feedback. She and the dentist answered my questions clearly. A very pleasant experience!
Donna Moreland
2023-05
Gentle dentistry practiced here. Dr K is great and her new assistant Samuel was friendly and professional. I've been going here for several years and highly recommend this dental practice.
Doreen Kellogg
2022-05
I had a very positive visit today and was grateful for a pain-free and efficient job on preparing for a new crown on a tooth that had chipped off. Dr. Kuyrkendall is skilled, knowledgeable, and friendly...I highly recommend her and her staff at Lookout Mountain Dental.
Matt Taber
2021-05
Lookout Mountain Dental is the best dentist I have been to in my 67 years. I highly recommend their services to anyone who is looking for a great place to have their teeth taken care of. Taking care of problems with your teeth is seldom a pleasant experience , however, the service, skill and facilities at Lookout Mountain Dental all work to make the best possible experience and outcome when the need arises. Excellence, convenience and friendly care.
Glenda Foster
2021-05
I have been a very happy patient for 22 years with Lookout Mountain Dental.The dentist, Dr Watlington, is a true professional who loves his job and truly cares for his patients' dental welfare.His staff is very nice, caring, and knowledgeable, making my appointments always pleasant!!Glenda Goins FosterEast Brainerd
Melanie Langsett
2022-05
Another great experience at Lookout Mountain Dental. Everyone is both professional and friendly and makes going to the dentist "almost" fun. I feel so fortunate to have such a great dental office so close to home.
Audrey Hebbeler
2021-05
I love Lookout Mountain Dental. I've been going there for about 7 years, and it's always been an overwhelmingly positive experience. The ladies in the front office are friendly and efficient. The hygienists are amazing, and both Dr. Kuyrkendall and Dr. Watlington are fantastic. I had my first filling there today, and even though I was freaking out, Dr. Kuyrkendall and her assistant were calming and patient, and it was not bad at all. I don't even know why I was anxious about the filling; the office is expertly run, and I always feel at ease there. One more little thing: everyone in the office calls me by the name I go by (not my legal first name) which never happens in medical offices. It's just is another way that Lookout Mountain Dental knows and cares about their patients.
Dorothy Hicks
2020-05
Our family have been patients for at least 30 years. I guess that speaks volumes in itself. They are wonderful people, very honest and very through. Very concerned about our dental and physical health. Lindsey is the hygienist ( and is awesome)we use and is so kind and explains everything. Brooks works the office and she is soooo kind and helpful when making appointments or have insurance questions (also awesome). Dr’s Watlington and Kuyrkendall are OUTSTANDING and very concern about their patients. Lookout Mountain Dental Center is a place that you feel comfortable with.
David Swanson
2020-05
Compassionate friendly folks, explaining why and what needs to be done and then doing it efficiently to keep healthy teeth. Thanks to Dr s K and W and their great helpers....and you never have to wait.. sometimes just a few minutes, in their pleasant waiting room. David S.
Linda Neely
2022-05
My experience getting my teeth cleaned was great because of the accommodating staff and hygienist. Her command of dental techniques was excellent. I learned several new ways to take care of my teeth.
Brenda Payne
2020-05
As always, Dr. K and her staff are amazing! I have such fear and anxiety each and every time I have to go the dentist, even for a cleaning! But, I am always comforted and so well cared for at this office that I leave feeling silly that I got so worked up! Everyone from the front desk to the hygienist to the dentist gets 5 starts from me!
george campbell
2022-05
Best dentist experience! Semi emergency and they got me in pretty quick. If you need a dentist visit, cleaning, this is the place to go. I have been a patient for some years, and it just gets better.
Sarah Lambert
2021-05
Lookout Mountain Dental continues the fine service we've experienced there through the years. We can count on pleasant, knowledgeable providers in an aesthetic environment.It was good to have Dr. Robert Watlington fill my cavities today after not seeing him for a long time. He has the best hand for injecting novocaine and makes it as painless as possible.
Stephy C.
2021-05
"Going to the dentist" to see Dr. Leigh Kuyrkendall and her assistant Erika is truly a pleasure! I somehow broke a crown, and their office not only saw me quickly but also painlessly took care of it. So very thankful for them!
DJ Hicks
2019-05
The staff are friendly and professional. I've been a patient of Dr. Watlington for 20 years and he's an honest dude. Dr. Kuyrkendall has seen me a couple of times and she seems great too.
Charlie P
2021-05
It was a pleasant and relaxing experience. They explained everything before the procedure. Reception at the front desk was very knowledgeable about my insurance billing. Office area was extremely clean and well organized.
Lindsay Saunds
2018-05
I moved away and still make the drive to lookout mountain dental. Dr. Watlington is very kind and honest and Karen and other hygienists make me feel as calm as possible. Trust me, I hated going to the dentist and they make it a comfortable visit!
Kathleen Ward
2020-05
I had to have my bite evened up, so I am able to close my teeth together to chew. I was a bit nervous but I trust Dr. Kuyrkendall. The procedure went very well and I am totally pleased with the results. Erika did a great job assisting Dr. Kuyrkendall.
Kimberly Hutchinson
2021-05
I have used this group for years now. From Invisalign, to whitening, to many crowns and fillings, they have provided exemplary service. My family and I have been consistently very pleased to be their patients.
Robin Warren
2020-05
I’ve been a patient here for many years. I absolutely love the staff here, the treatment I get and how great my experiences have consistently been. Would highly recommend! Karen is the best!
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-3 AM |
Thursday | 8 AM-3 PM |
Friday | Closed |
Saturday | Closed |
Sunday | Closed |
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