Mountain View Pet Care

Bret Jacomet

2023-09

Mountain View Pet Care hosted my two puppies for 3 days. They were helpful and professional. Both pups were well taken care of. This was a last minute decision but they came highly recommended by our old vet. I would not hesitate to board them again. Thanks!

Matt Bianco

2023-11

Mountain View Pet Care did an excellent job of caring for both of our dogs and with minimal notice. When we picked them up after a long trip out of state, our shepherd wasn't stressed which says a lot about the facility and the people there. We will definitely use them again for our boarding needs going forward.

Phil Rizzuto

2023-06

I brought my 2 dogs there for a 4 day visit. We were met by a woman... perhaps Darcy. I don't know since she didn't bother to introduce herself. Nor did she offer to show us around. I was only able to get a glimpse of the kennels.When I picked up my dogs they were both very subdued. One was visibly shaking. At home I noticed they were both thin. They had diarrhea and were vomiting. NDehydrated. It took a few days to get them back to health. We won't return.I was not shown in or outside. Your staff could use some training in customer service. How to smile and honesty. I was give. No information about your claims or that my dogs were suck. We should have been notified. Of. illness sooner. Perhaps some training in dog care also.

David Johnson

2023-05

Visited today to see about boarding my husky for a few days. I live near by and have always seen the signs but never considered boarding till recently. Today seemed perfect to swing by and get more details since, I just picked up Hakuna from the vet/groomer and had him with me still. I pull in seeing for sale signs so I'm skeptical but maybe it's for the land surrounding the area so I continue on to the building with the company sign on it. I exit my vehicle as a gentleman is coming out of the building and instantly he starts telling me that this is a private residence. I politely said I would move my car thinking that I must have just parked in the wrong spot and the boarding was on the other side of the building. He proceeds to angrily state again that it's a private residence, AND he's in charge of the boarding as well. I'm not sure what him living in a dog kennel has to do with anything. I'm wasn't there to drink his beer and watch football I was there to talk about boarding so not sure where the attitude started off but that's no way to talk to anyone especially as a business owner. I politely left after agreeing that there was nothing he could help me with. If this place is a PRIVATE RESIDENCE, there should be signs saying appointment via phone only or to the extent. Going to check out camp Ruff-N-More in Johnson City instead.

Dennis Jones

2023-06

We scheduled our dod for a one night stay. All was good and the people were fine. Problem was the drop off time and pickup times were set in stone and at $45 per visit the price is much higher than the $26 I pay elsewhere.

Kevin Burchette

2022-05

I couldn’t have been happier with my first experience with MB&B. I boarded my 9 month old mini schnauzer for 8 days and she was very happy and healthy when we picked her up. I’m not sure if she wanted to come home or not. FYI this is not a “drop in anytime” place. All drop off, pickup, visit is by appointment only so as not to disrupt Craig’s regimental daily schedule (this is how he ensures all of his boarded animals are equally well cared for) and he’s very serious about that. Don’t let that stop you from using them though. My pup was very well cared for at a very fair price so who cares about anything else. I’ll definitely be using them again.

Angela Vitale

2019-05

I have brought my two dogs here twice now to be boarded; the first time for four nights and the second time for two nights. They haven’t been to a kennel/doggie day care before in their three years of life, but Craig made myself and the dogs feel comfortable with them staying there. Upon arrival with the first time I brought my two dogs, he took my boyfriend and I with the dogs in the yard to familiarize them with the area while Craig asked detailed questions about my dogs to get to know them (personality, feeding, aggression, etc) and let the dogs sniff around and get used to Craig. After about 20 minutes we all went to have my dogs “‘meet” the other dogs who were in their kennel runner and than placed my two dogs in their run together. Whenever the dogs go outside in the fenced area to use bathroom and play, he doesn’t let other dogs go in the fence to avoid altercations which is good. My dogs seemed happy there. The second time I had brought them, they seen Craig and their tails started wagging and got excited so that made me happy that they were comfortable with Craig and weren’t stressed from their previous stay.

Katie Long

2018-05

Our pup Max went to stay with them for 3 days. It was our first time leaving him and Craig did an amazing job with him! Max was a little hesitant at first but by the end, Craig and Max were best friends. Craig even sent me a video of Max during our trip! We will definitely be repeat customers.

Nelle Dunlap

2018-05

My dog Thisbe had a great experience with Craig and his family at Mountain View! Craig was so communicative about every step of the boarding process and very earnest in caring about what was best for my pup. I appreciated his positive energy and flexibility with pickup/drop off. Thisbe stayed for a full week and was in a very good mood when we picked her up - not anxious or over/undersimulated. If we are looking for a place to board in the area again, I will definitely choose Bed and Biscuit!

Bill Jones

2020-05

Our 2 girls love it there. Craig treats them so good and sends us video with sound to let us know how they are doing. If I was a dog that's where I would wanna stay. Plus they live above the kennels and raise champion poodles on location. Top knotch place as far as we are concerned.

D Daoust

2019-05

Our fur baby had never really been boarded before we chose Mountain View Bed and Biscuit. He bonded right away with them, because they cared for him as if he was family. We could tell he was comfortable and happy with his home away from home. So grateful we found you guys! 💜💜💜

Lisa Farrish

2021-05

My dogs were so well taken of while I was away. The owners and staff showed so much caring and concern for my Pets. They came home happy and with an extra spring in their step!! Thanks for a great experience with no worry!! You all are the BEST!

Donna Robbins

2023-10

Great boarding for our pets.These folks really care and do a good job!!

Francisco A Perez

2017-05

I had the wonderful opportunity of meeting Darcy and Craig owners of Mountain View Bed and Biscuit in Limestone, TN. Anytime you need boarding, grooming, pet sitting, and day care for your canine friend, this is the place to go. They have the cleanest, the most beautiful, the most professional, and the biggest facility dedicated for dogs that I have seen in East TN. As a certified professional dog trainer, I can tell you that you will not find a better place to leave your dog anytime you need to travel or go on vacation. At Minaya K9 Academy in the Tri-Cities and Jonesborough, TN, we recommend them 100%.

slbntenn Sharon

2019-05

Stopped by to visit today as we may have to board our pets. The man behind the desk who did not introduce himself said that no, we couldn't look around because this was his home, he was busy all morning, he hasn't stopped for a minute and so on. I told him I was also, i don't want to see his home, all three times he said that, just want to see where he boards the dogs and ask a few questions. He said that no, that is not going to happen. I asked him if he was hiding something and he asked me what would he be hiding...as I was leaving...a light bulb went off in his head he said "oh, I get it. You are upset." sheesh. Won't post without 1 star is why he gets a star.

Kaylee Johnson

2023-09

Randomly fired an employee they had for 6 months, after subjecting her to tons of stress and drama and now refuse to give her, her last paycheck.Disgusting. Grow up.

Judy Falzone

2023-05

Have boarded my pets there on many occasions. I love how everyone there treats my fur babies.

Phyllis Portera

2020-05

This was my first experience broading my sometimes ornery English Bulldog with them, and I must say I was extremely pleased with the care and understanding the Craig gave Hank. I have already scheduled another stay for Hank.

Julie Rhees

2020-05

My dogs were very happy there. Craig and Darcy take time to get to know them and treat them like family.

Phyliss Thornton

2019-05

We visited today and our large dog felt right at home. I am sure we will visit again soon. Thank you for the exceptional care. 🐾

Robert Mahar

2017-05

They were very thorough and dedicated to their job and our pet beagle. Overnight, exercised, feed and loved.Rob, Kim & Odie very happy.

Harry and Karen Dorr

2017-05

This facility is the best in the area. Very clean and the owners are very accommodating and truly love dogs. You can't go wrong here. A little out of the way but worth it.

.

2018-05

My dog stayed overnight and I believe they treated her great. The owner really likes his job.

Carl Malone

2020-05

Great place to board your pets. They do a wonderful job and take great care of the animals.

Swavy_ Rainz

2020-05

Great place to bring you fur baby!! They took perfect care of Nelson. I would highly recommend this place!

Scott W

2020-05

Incredible attention to their charges. I trust them completely and my dogs return happy.

John Ibsen

2022-05

Craig and crew do a great job of caring for our dogs!

Kelly Hawthorne

2023-07

Took great care of my pack!

Vanessa Thompson

2018-05

Great owners, took fantastic care of my little one!

Ron Brady

2019-05

Craig and Darcy are awesome. I love the place