Walgreens

Monica Allen

2024-02

This by far is the worst Walgreen's i have ever been to. You cant get your meds on time, they tell you 100 different stories about why your meds are not ready and none of the reasons are ever true. They send a text tell you meds are ready and when you arrive you have to wait an hour or two. The staff act like they are doing you a favor. Its like a back yard barbeque without the beer. Walgreen's in Lexington Tennessee do better, be better. Treat people like you want to be treated. Your job is a reflection of who you are.what if it was a member of your family i don't think you would like it. Be all you can be.

Pa Ki

2024-02

The new pharmacist Breanna was so friendly and nice. Hopefully she will stay awhile and really turn this place around. It was so refreshing to have someone who cares.

Bosslady Painting

2023-11

Worst Walgreens pharmacy I’ve ever been to! Every experience with them is just terrible. From the time I had to originally pick my meds up everything was a total mix up. First they said my insurance had been canceled. Then after putting my SS# in they found that it had not been cancelled. Then they couldn’t find the prescription. Then they found it and said it was not written right. That there wasn’t a special # that it needed. Then guess what they found the number. Then I was told that my Dr had to call them because it had to be approved. Dr called and that was not the case. Finally got HALF of my prescription and was told I had to come back after 5 days to get the rest of it. So I go back 8 days later to pick the prescription up and was told they gave me 10 days worth. That I had to come back. I pointed out what the bottle showed and that it was 5 days worth. Of course she noticed I was right and asked if I wanted to wait or come back. Just an awful experience. I’ll gladly drive to the next town over (25 miles) to go to a Walgreens where I know will not be an issue.Avoid this pharmacy at all costs!

A Morris

2023-10

This is the absolute worst pharmacy in the world. They are the most incompetent individuals I have ever had to deal with. My child had medications sent in two weeks that were prescribed post-op, they still are NOT ready. How is this even possible? I waited over an hour only to be told they would be ready within two hours. This is insanity. I will be taking my family’s prescription business elsewhere. I truly do not know how this place stays in business.

Girlie

2023-05

Avoid at all costs. I spent an hour on hold today, trying to get a person to answer, in order to facilitate a prescription refill. (Incidentally, I used the automated phone system to refill- gave my RX number and confirmed I only needed the one prescription... yet it forced me to connect and wait, to talk to a person, to confirm this refill.)Additionally, it is worth mentioning I became so frustrated, I transferred my medicine to the local pharmacy, Lexington Family Pharmacy. When I called to get an ETA on it, they said they didn't know bc they had to physically take a paper down there to the Walgreens- as they were experiencing hour-long wait times, by phone AS A PHARMACIST.Run. Just run. Go anywhere else. This is bad when other pharmacies tell you this is norm- they can't communicate with the store unless they demand to speak to a manager.Utterly unacceptable, as I am sure you will agree.

Tammi Griffin

2023-05

The absolute worst Walgreens pharmacy I've delt with in my 58.5 yrs of life! Dont get me wrong theyre all bad, but this definitely the worst. In 5 yrs I can think of maybe 3 times they actually got it right and charged the right insurance. Other times they don't properly request the pre-authorization as it's a workman's Comp claim. But today takes the cake. I drop off a script for my Dog at about 2:45 pm and I am told it will be ready by 4:30. I show up at about 6:45 pm and I'm told it's not ready because the pharmacist had a question for the vet and the vet was already gone for the day except the vets office doesn't close until 5 pm and the script was suppose to be ready by 4:30!! Then when I ask why they wouldn't call me to let me know it wouldn't be ready today I got told again because the vet left for the day... what?!! I swear I'm just gonna start driving to Savannah CVS unless one of the local pharmacies handles my workman's Comp. I've had it!

Thomas Hale

2023-05

Walgreens USED to be a great store and pharmacy. Not any more. Friendly staff but horrible service. Literally wait hours to fill a prescription every time.Called 3 times and on the phone for a total of 2 hours and 15 minutes and another 45 minutes will in store for pick up. I will no longer use them.

Bethany Dwight

2023-05

So my husband went there to get his medication and he showed his id and would not give his meds to him but a total stranger gave their id and got his medication. So you would give out his medication to anyone??? Great place don't go there .

Michael Hartman

2022-05

Have lived in 5 states and never have I had issues like I do at Walgreens. It's not just once in a while either, it's EVERY time I pick up my medications. If I didn't live in this small town where I'm dependent on Walgreen's, I'd never go there. I wouldn't even reccomend the the use of their bathroom, they are that 💩ty.

Wonda Fesmire

2023-05

What has happened to this Walgreens? They say your prescription will be ready at a certain time, it's not, or it's been closed you cant get need to call your doctor . Next day you have and you knew you had refills. Sometimes the cars are around the building

Rick Smith

2023-05

Jewel at the pharmacy is very very RUDEShe actually raised her voice at my wife last week and did the same thing to me this week.Reporting it to anyone does no goodThey either don’t care themselves or they are scared to be short staffedThink it’s time to find another pharmacy

Gypsy Wilson

2022-05

It's a good thing no one ever gets sick on a holiday. It would be just awful if someone in a white coat missed stuffing their face so a sick child could get the medicine they need.

Lisa Youngson

2023-05

Just keeps getting slower and slower. Waited in drive through for 30 minutes and my prescription still wasn't ready that I had dropped off 3 hours before.

Rani L. Faught

2016-05

Great place to shop and get ur Rx. Pharmacy techs are nice and friendly. Employees greet u as u walk in. Very clean store. Service was quick and easy. Employee are very knowledgeable about everything. Wouldn't go anywhere else to shop. I give them 5 ☆☆☆☆☆

Cameron Holcomb

2016-05

It's good if you wanna wait an hour. The only good thing about walgreens besides the pharmacist Emily is their hair product selection. They take WAY to long!

JOE AUSTIN

2020-05

They tell you your meds will be ready at such and such time. When you get here its not ready and sometimes they don't even have the meds. This would have been a great location for a drug store.

Rusty Shackleford

2021-05

Would not let me in because i refuse to wear a mask I dont reckon they beleive in america,freedom,constitution and the Bill of rights all because of a fake pandemic i will never spend a dime here again.

Regina Houston Comer

2023-12

Bought a beautiful card.

Seth Pierce

2022-05

Meredith in the pharmacy is very rude. She got mad because I asked her about a question on the form

Monica Johnson

2023-05

It took me to another state I can not get my meds refilled on time

ProudGrandmaof 7

2019-05

Love this Walgreens! Guess I should considering, have been working here for 10 years.

Marilyn Swatzell

2020-05

Staff very helpful. Store always clean. Checkout fast & staff efficient.

Jennifer Lewis

2022-05

It was great, fast and most importantly Nova people

Elizabeth Kyle

2022-05

the pharmacy takes SO LONG! i sat in line for 40 minutes!!😡😡

Tyler Davis

2020-05

We went in there today and the manager was extremely rude, we left and will NOT be back.

Clint Bedwell

2022-05

Very rude. Will not go back

Laura Hurt

2020-05

RHONDA needs to learn how tf to talk to customers.🖕🖕🖕

Cheri Seaman

2022-05

Very friendly and helpful staff!

Virginia Joy Belder

2015-05

Was there on 9/11/2014. &, They didn't have was I was looking for!!!

Allan Douglas

2017-05

Store is good..the pharmacy its terrible.