Walgreens

3.2 (58)

4423 Asheville Hwy, Knoxville, TN 37914
(865) 546-3987
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Tiffany Poplin

2023-10

I love when the Walgreens that's where I receive all my medications thanks. They always have them ready on time. Same for my daughter I've never had an issue with them. They also have great customer service especially the pharmacy...

Jeff Moore

2024-02

The man that helped find the correct charger cord for my cell phone was very helpful and did a excellent job.I'm handicapped and he went above what he had to do.A+A+A+

Jim Erickson

2024-02

Got a ride to the pharmacy after surgery, they didn't give me my pain medication so now I get to go the test of the day with no pain management

Kelly Rogers

2024-01

It's my go to pharmacy, always friendly and timely

Eddie Hamblin

2023-05

This is the worst pharmacy I've ever used in Knoxville. I changed pharmacy's a while back because of their sorry service. Yesterday, I took my wife to the doctor with the flu. for some reason she let them call it in to that store. She felt horrible when we left the doctor but called the pharmacy to see if we could pick it up on the way back home, they told her it would be ready in 10 minutes, so we went on over and pulled into the drive through. 4 cars in front of us, we sat and waited a full hour to get up to the window, then the girl tells us the pharmacist is working on it and it will be ready soon, we sat there at the window another 35 minutes. So! after the 20 minute drive from the doctors office, an hour and thirty five minutes sitting in their drive through, that's an hour and fifty five minutes to get a prescription that should have been ready for pickup when we got there. PATHETIC!! UNBELIEVABLE!! It's Minus 5 stars for me. Will NEVER!! go there for a prescription again. And it's always a bad experience, that's why I changed pharmacys while back. Do yourself a favor and don't go through the torment they'll most certainly give you.........

Marlin Pinkard

2023-05

Medication has always been in stock. Though sometimes there is a 15 wait when anyone else is in the pharmacy. I tried the express counter, where you log in before hand and walk up to the express counter and they are supose to rush service for you. They don't! They will ignore you and/ or ask you to come over to the regular line. They should remove the express checkout and not advertise it if their not actually gonna use it.

cassady wright

2022-05

My scripts are always filled on time. Everyone has always been very nice and helpful. They noticed when I was prescribed a very strong med that could severely injure my liver rapidly. Made sure to tell me to go home and research that medicine. Every single business in every town is struggling to find or keep employees, I see a lot of complaints in the comments. With the pharmacy hours changing due to lack of staff and only being able to have the drive thru open…the line sucks. Nobody has ever been rude though. Every medicine is always correct and filled very quickly. If the hours/staff don’t get situated soon I will probably move to a diff pharmacy, but I realize they are doing the best they can with what they have.

Liz Browder

2022-05

I cannot say enough good things about this pharmacy. They are always busy, but the staff always keeps their composure. And can we stop blaming the pharmacy about things outside their control. They don't set the drug prices. They don't control your doctor. Just be nice to the staff.

Jamie DeVoe

2021-05

Went to refill a standard birth control script for a three month supply. They didn't have 3 months ready and told me to come back. That's fine. The script was ready at 2:15 today and when I got there to pick up, there was an issue. Sarah the pharmacy tech couldn't find my script. Turns out the issue was it expired yesterday. If they had filled it on time for the three month supply I would've been on time or if they had alerted me earlierI could've called my physician. Before telling me the issue she did call another tech over the laugh at my misfortune. Thanks Walgreens.

Funeral “looksdead2me” Father

2023-06

I don’t know what is wrong with this entity I shouldn’t have to do the pharmacist job for them. I’d rather drive 30 minutes out the way I’ve never use the store but a customer in front of me had to wait do that I’m not labeling do not go to this place

Elizabeth Peterson

2022-05

I wouldn’t bother going to this place for a Covid booster shot, even though they advertise that you can sign up for an appointment to get one. The person working in the pharmacy named Janine first of all ignored me standing at the window for several minutes before she even acknowledged my presence, and then when I asked how long it would take because we were already 10 minutes past my appointment time she said in a rude tone that there were two people in front of me. I reminded her that I had an appointment at 9 AM, and she said they don’t take appointments for booster shots. But the website clearly allows you to sign up for a booster shot appointment. She told me that they were walkins in front of me and I would have to wait, I asked if I could move ahead because I did have an appointment and I had places to go and she said well you should’ve just planned it better essentially. When I persisted, she just started ignoring me as if I wasn’t even there.Don’t allow people to sign up for a specific appointment time if you’re not going to at least try to honor it.This is the last time I go to that Walgreens, it is the last time I get any prescription filled there, There is a CVS down the street that is better run anyway

Brittney Diaw

2023-05

I wish I could give this ZERO STARS!! I can’t believe you have someone representing your brand in the most professional area of your store with HICKEYS on their neck. This is absolutely unacceptable and an embarrassment to your company. On top of that I had my 7 year old daughter that wanted to know what was on her neck. Ridiculous!!!

ashley henney

2023-05

Worst pharmacy I’ve usedSave yourself the pain.I’m always told “oh it’ll be ready in 30 Mins” and it never is.Today I show up two hours later. TWO HOURS. And they tell me they need 15 more minutes.

Donna Toume

2022-05

Rude pharmacist today!! Completely useless. Your website kept kicking me out so I had to call to and a guy at your store scheduled two tests for today at halls location. They LOST one appt. Scheduled so I call Ashville hwy today to see what happened but the pharmacist was rude and offered NO resolve! She said they don't take phone appointments.... But HE did and confirmed it!! I wouldn't have had to call if your site was actually working!!! Rude people!!! USLESS AND A BUNCH OF SHEEPLE!!!!

Angie Cox

2022-05

Rude pharmacist. My Dad went in to get his meds and flu shot. Lady told him he had to go through drive thru after he walked in on his hurt leg. He ask if he could get flu shot and she said no they close in 45mins. Seriously it takes 45 mins to give a shot. This place is a disgrace. Done all my business here NEVER again. Hendersonville NC location

Mikkah Powers

2019-05

I almost always have a great experience at this store but today was horrible. I waiting at the photo area for about 5 mins while a man stood behind the counter working on what looked like photo equipment. He never acknowledged me. Then I went to the front register and ask the lady to page someone to help me pick up my photo. She did and she was a very nice elderly woman. I walked back to photo and stood there for another few mins while the man ignored me. He 100% seen me. Finally he ask what I needed but he was very rude and acted as if I was bothering him. He became extra rude when he found out I was only picking up 1 photo. It was like he couldnt believe I would interrupt him to pick up my order. His name badge said Roger and he was an older man. I never like to judge a store by one employee but this man was horrible. I will continue to shop at Walgreens but I don't think ill order anymore prints. If he treated me this bad I can only imagine how he would treat a disgruntal customer.

Janie Chambers

2023-05

I love Walgreens, Trade here often. They also sell groceries, bathroom paper, paper towels,fruits,milk, ice- cream, bread, ever. Cashier's are very nice , so are the people in the pharmacy . Good place to shop

Mike

2020-05

Management is lazy don’t want to work, they are trying to run off a good loyal Christian older lady, give you the incorrect medicine, then won’t give you pharmacist name who messed up so you have name when corporate office calls about your complaint. But hey plenty of pills for sell in parking lot from the pill heads cuz management is too afraid to step outside. Witnessed a little ol lady get her purse snatched off her arm in the daytime and she had to get Manager’s permission to use ph to call the police ( she was told front chaser ph doesn’t call out). This store has really gone down hill recently so be careful and check your prescriptions before you leave store and be careful in parking lot.

Eva

2017-05

I loved it. The make up section is gorgeous. I found Olay anti aging get body lotion which I have not been able to find anywhere else.I ended up spending way more money than I intended to. Because of all the great deals.

Misty Hillbourne

2021-05

Never want to give your medicine on the right days and rude. When there's 31 days in a month u are supposed to get your medicine a day early the next month to make up for having a extra day and they do that will make you have to want the whole 31 days. And ever single one of them will not help you with nothing and are so damn rude.

Jennifer Loveland

2019-05

Second time the Asheville Hwy walgreens has messed up my sons prescription. The pharmacist thought it appropriate to substitute, without asking, regular medications for a time release medication. My son was prescribed a particular medication and that’s what he should be given. I’ll be speaking with someone in the morning.

Keri Sutton

2020-05

This is the second time that they've given my boyfriend the wrong prescription. Most of the employees are rude except for the sweet older lady cashier. Get your act together, Walgreens!

Mark Bailey

2019-05

They are rude an my doctor called my meds in an it was a hour later when I got to the store an while I was waiting this guy dropped of a prescription An not even 10 mins later his was ready! But my wasn’t an I’m only getting 14 pills!!

Total Tree Service

2023-05

They are so fast at the drive-thru and there is no wait at all for my medication

Norma Tucker

2021-05

I had oral surgery drop my prescription off went to pick it up and they are temporarily closed and I am in severe pain. Horrible experience. Know one can give me my actual prescription back. What do I do?

C. hutton

2020-05

Most of the time they are very nice and helpful but now I'm in total shock just found out they are temp. CLOSED SO how can I get prescription s Wow no warning at all what the heck is happening??

Barbara Fletcher

2019-05

Clean store, courteous staff and always have my prescriptions ready when I request them. Just sometimes they don't have them all ready when I come pick them up.

Amy Sturgill

2020-05

The pharmacy is horrible. Go somewhere else for your prescriptions. They do not care about their patients whatsoever and refuse to help you.

Kenneth King

2020-05

Store is okay and very convenient, but as someone else noted there are definitely some shady deals going on in parking lot...

Harvey Harness

2023-08

Very nice and polite people good experience

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet