PetWellClinic - West Knoxville

Deborah Rice

2024-03

Absolutely love PetWellClinic’s. Number one they are so convenient. The hours are 11 to 7 walk-in only so they are basically always available. Also, they are staffed by a fully qualified veterinarian and vet technicians. I’ve used him several times for when my babies are not feeling up to par and also for vaccines and routine check ups, , and I’ve always been very satisfied.

Kristen Hayes

2024-03

I had my first bad experience at a Petwell Clinic today & I’ve been going to multiple Knoxville locations for years with my old cocker spaniel (he’s almost 14). We got there with 2 other families when they opened and 1 & 1/2 hour later we were STILL waiting to be seen with the second pet family. Multiple others had to leave, because of the wait including us. I had to get back to work and my dog still has an eye and ear infection with no meds. The vet there wasn’t Dr.Katie and was personable and very thorough BUT should have probably taken care of the rest of us as well as the one they spent so much time on. They seemed short on techs and the whole “vibe” wasn’t how it usually is when you walk in. No one was helped and Petwell lost atleast 3 customers this morning. I will be back BUT on a day it’s fully staffed and quick like our usual experience has been. Hopefully on a day our usual vet is there. I’d like to talk to management if you all have time to call. I don’t want you to lose customers bc Petwell is usually so awesome..

M. E. Carroll

2024-04

I highly recommend PetWellClinic. Staff made me feel welcome and were very knowledgeable and helpful. The Veterinarian answered all my questions and after a thorough examination, recommended a treatment plan that is already seeing results. Also easily the cleanest Animal Clinic I have experienced. My first visit was almost entirely motivated by this being a Walk-In Clinic but the quality of care, knowledgeable, friendly staff and surprisingly reasonable cost will be why I keep returning again and again in the future!

Julie Sigler

2024-02

I have only had good experiences taking my pets to PetWellClinic. The doctors and staff have been informative and nice. I will definitely continue to go there for my pets services. If I had to complain it would be the cost of the getting the dog’s nails trim went up to $35 which seems steep. Overall very happy with this clinic.

Suzanne Gwin

2024-04

Being new to the area, we needed two vaccines rather quickly. The doggy daycare we wanted to use required a second Bordetella booster at 6 months and also the flu vaccine. We were able to get those that same day with PetWell The staff was friendly and professional in how they treated both myself and my dog. I recommend.

Taylor Breeden

2024-05

My family and I have been using PetWell Clinic for more than 6 years. They’ve given us excellent service and provided every basic veterinary care we need! Definitely recommend!

Amber Hadley

2024-04

I was referred to this clinic by the breeder where I adopted my Golden Retriever. They were given your information from a person who adopted 2 puppies from them and lives in Knoxville and loved this location! I went in for a walk in visit with my new puppy Monday. We pre registered at home and I checked in upon arrival. We were 4th in line but were seen by the vet in less than 10 minutes. Everyone was very friendly and helpful with all the questions I had. The vet exam seemed thorough and the vet answered my questions I bought the puppy plus package which I felt was a reasonable price and given instructions about when to come back for the remainder of my puppy’s vaccines and vet check ups which include nail trimming! I recommend!

Micah Rae

2024-02

super clean office! the lady that checked us in was super sweet, and the two that gave our pup his shot were super kind and gentle. we were in and out within like 2 minutes. would definitely recommend to anyone!

Robin Wilde

2023-12

The staff and vet at Pet Well Clinic were incredibly sensitive and helpful at making our new adopted pet feel comfortable for his exam. They were so kind and professional. I highly recommend this team.

Ashley Carver

2024-02

I can’t tell you enough how amazing this little clinic was in Farragut.My furbaby was exhibiting signs of a UTI and his vet could not see him. I brought him into your clinic, waited maybe 15 minutes and you had me in and out.My boy did not cooperate with the sample they needed so they did a check up on him and sent me home with a kit to collect the needed sample. I got it and returned it immediately and within 10 minutes they called confirming he had a UTI and that they had meds ready for him.Very happy with the service and cleanliness of the clinic. Staff was so pleasant and helpful.I will definitely visit again if needed and be telling my fellow fur parents!

Laurinda Hancock

2023-12

I took Harvey to your clinic on December 7 around 430 PM because he was severely itching in his scrotal and rectum area. I told the veterinarian that he had been with my mom for two days for my husband was having surgery and was not itching prior to this. I told her his itching was underneath. She attempted to look underneath him in a dark area, and I offered to give her a light which she refused . She tried to look under my short mini schnauzer but didn’t really see anything I lifted his leg but she saw one red spot and the fact that once on the floor he began to bite at the area and she came up with a treatment plan that included either a shot or something to stop his itching for 30 to 40 days some type of mousse, an antibiotic and a cone. To stop him from licking. this was gonna be over $300. I chose to go with a shot, hoping that the itching would stop quicker and the anabiotic only for $203. this morning my dog appeared to be worse, and would not attempt to walk for dropping down and biting and chewing at the area. I took him back into the house, rolled him over, spread his back legs apart, and saw a flea. at no point did the Vet ask me if we had him on any flea treatment, or anything about fleas? Never did fleas cross my mind because he has never had them in 2 years of us adopting him. Harvey is an indoor dog is not around other dogs and we walk in a controlled neighborhood, so I have never used any type of flea treatment on him and did not suspect that. however, I would think that a veterinarian who I came for a diagnosis would have. I went to Walmart and bought some flea shampoo and some flea spray, and some wipes to keep him from licking it. I saw around five dead fleas after the flea bath, and he is no longer scratching, and he’s very happy. I, however, am very unhappy with the fact that I came to veterinarian for help yesterday, and had to figure it out myself. Since then the Vet has called and said her treatment was correct and that Harvey must have gotten fleas overnight but allergies to fleas is what she meant to tell me. I argued that the shot would not stop the itching if the “cause” was not discovered in a thorough exam. Good grief. Save your money and google solutions for your dog until you can get them to your Vet who would know to check for fleas. Sorry Harvey but I promise We won’t be taking you back to this clinic. No wonder there was no wait

debby Gibson

2024-01

Petwell Clinic is amazing. We took our fur baby in Sat and saw Dr Jennifer. This was the first time we have ever seen her. She took her time, she read the notes from the previous visits (we were there for another reason). She throughly checked out our fur baby. Dr Jennifer even called checking on our baby. I was real impressed with that. I have not had any Vet call me checking on my pets. I will keep going back to Petwell.

Olga Holland

2023-05

Friendly people who care about your pet. No wait time. I love going there as there is no need to schedule an appointment and prices are not bad. We get reminders about vaccinations. Very convenient, efficient and pet friendly .

John Russell

2023-12

Great staff and service! Took my dog Athena in for an exam and shots, and everybody did an amazing job of providing a warm and welcoming atmosphere for her to keep any stress to a minimum.Thank you!

Christi

2023-12

Pros: They accept walk-ins on Saturday’s. They were reasonably priced. They were very kind.Cons: I’m not sold on their competence. After the evaluation, I was given a couple of very unfavorable “probable” diagnosis’s. Upon follow up with our regular vet 36 hours later, my pet thankfully had only a very minor illness instead of the chronic, fatal ones I was originally given. My pets symptoms at this time had remained relatively unchanged from the previous visit, so I do not feel the change in diagnosis was due to any vast improvement in my pets condition over that short period of time.Overall: I think this is a reasonable option if your pet is unable to wait for care or if they are in need of vaccinations. I would just make sure that you follow up as soon as possible with your pets regular vet.

Brian Walters

2023-11

My dog needed a flu shot in order to comply with our boarder's requirements for vaccinations. I contacted PetWell Clinic and they had the vaccine in stock, so I took my dog there as they opened. I was greeted with smiles and after a couple of questions and payment upfront, they brought us in to an exam room immediately.They were very kind and loving to my Golden Retriever and gave him hugs while they administered the shot. The process was very professional and fast and seemed to be pretty painless for my pet.

Paula Walters

2022-05

We live in Ten Mile Tennessee and it's quite a drive for us but I have to go to West Knoxville to pick up my granddaughter anyway so I always plan my visit with Pet Well Clinic Farragut the same day. The staff are great and the experience is always Pleasant for my German Shepherds heartworm medication and heartworm tests it's much less then going to the vet he went to before. When Coco came to live with us I took her to petwellclinic for her kitten check up and was very pleased with the package for kittens

Kimberly Hanley

2023-11

I loved how pleasant everyone was and affordable they were. The veterinary was very loving with my furbaby (dog), and very knowledgeable. They were able to see my baby right away. Thank you for your understanding and your help.

Jess “Jessarene” M.

2021-05

They have treated a few of my cats. In which they was amazing at taking care of them. Always friendly and very helpful. Thank you for helping get Jack to feeling better

Cynthia Wood

2023-11

Very convenient and no wait. Everyone there was friendly and up-front with all costs. The Vet was professional and helpful. I gave them 4 stars instead of 5 because the flea meds were about double the price as Amazon.

Elizabeth Smith

2024-02

Miss. ABBY LOOKS FOWARD TO SEEING THE PEOPLE IN PETWELL. SHE IS 10 YEARS OLD NOE AND HAS BEEN going on a regular basis since she was 8 weeks old. She reacts toward the employees there like they are her family. Thank you for helping me keep her healthy.

Gilbreath

2024-03

The whole staff here made my kitty and I feel comfortable. They treated my fur baby well and she is much better now.

Fred B

2024-05

Had an issue come up on a Saturday. They got me right in and were very attentive. Definitely will recommend

Jeannie Sellers

2023-09

Dr Jennifer was outstanding. She was very through, she was not rushed, and she was very caring. Her assistant was also very helpful, helping me transport the dog and cat I brought in. They even texted me the information on some skin wipes she recommended for use on my cats skin and recommended I wear gloves when I use them. Excellent care and advise. Thank you! Very through!

Liz Bules

2024-01

Always quick and have what I need for my kitty man! Poor thing has arthritis. He's always much happier and stronger after visiting this vet though! ❤️

Angela Smith

2022-05

I found a kitten and the poor little guy was covered in fleas and had an infected eye. I chose to take him to Pet Well Clinic as they had a kitten package. Given he healed up nicely, just wanted to say that each person we have interacted with at the clinic have been extremely pleasant, answered all of my questions and have taken good care of the little guy. I love the convenience of the location and that I don’t need an appointment…we just walk in. Thank you for all you have done for us!

Christi Miller

2023-09

I took my Indie cat in with concerns about a possible neurological problem. The vet techs were so gentle and attentive. Dr Katie was thorough and reassuring. She examined her and ordered diagnostic tests. I will definitely use this clinic again for my two cats and dog.

Angela Kent

2024-01

We had a very positive experience at the PetWellClinic. They were friendly, knowledgeable and not overly expensive!Highly recommended!!

Lenny’s Mom

2023-09

Quick , easy peezy, very friendly, great experience! Taco loved them. And I liked the price. Super reasonable!

Sheila Malonee

2024-02

I love this place. It's so convenient being able to check in with my phone & they are always very nice & good with my baby girl! 💗🐾