4 (602)
4414 Asheville Hwy, Knoxville, TN 37914
(865) 521-2922
kroger.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Shane Brown (Shane)
2024-03
This is by far my favorite Kroger in town. They actually keep there aisles the same ALWAYS, this way I know I can get what I need quickly and efficiently, if I’m in a hurry I can be in and out in 5 minutes. As customers we thrive for consistency, quality, and value. This Kroger checks all the boxes.
Kelsey Tant
2024-04
Kroger should probably change their hours. They close at 9:50, not 10. What we needed we would have been out before they closed, 2 items. Guess we can take our business elsewhere… we were literally blocked from entering the store.
August Wogsland
2024-01
My favorite Kroger in the city. Extremely nice staff, consistent organization. Good selection of goods without the store being huge. I really appreciate the smaller footprint.
Derrell Truesdale
2024-04
Nice store, nice employees, we got everything that we went there for. In and out fast.
Randy Rowles (MandeBooks)
2024-03
Wonderful store, but wish they would put the baskets at the "in" doors instead of the "out" doors.
Marlin Pinkard
2023-11
Love the digital deals at krogers. Great bundle prices on drinks and snack chips as well as many other options. Plenty of self check out machines also has fresh fruits and meats
John Reel
2023-09
For the third time today in the last month, I went in to this store between 6:00pm and 7:00pm and was told the Deli is closed. Twice by the same girl from tonight. Sean the manager told me, the deli is open but it wasn't....I'm beyond furious with this location.. This location needs new management. Sean was nice but he's completely unaware of what his employees are doing...
David Crowe
2023-11
Store is dirty, parkinglot is filthy and the self-checlout young lady was rude.Send your employees to Chik'Fil-a for some training.
Christopher Perkins
2023-06
I was told I couldn't carry my backpack in the store. They wanted me to leave it with the clerk at the checkout desk.I thought it was ridiculous that they didn’t trust me to walk around the store with my backpack after shopping there twice a week, for years, but they wanted me to trust them with it.Why tf would i hand over my bag to people i don’t know. I have some valuable expensive items in it, and my backpack ain't cheap either.I carry my backpack in after school, and hitting the gym, because I ride the bus. And I put some of my purchased items in it.Also, there was this woman with a kid next to me in the store carrying a shoulder bag almost the same size as my backpack. Why is her shoulder bag allowed in the store and my backpack isn't?? Is it because she's a female with a kid, so that makes her more trustworthy??If someone would attempt to steal something in the store they always get caught, don't they? So what's the problem if someone carry a backpack in the store?Don't you have Security cameras in the store??Just because someone carry a backpack in the store doesn't mean they're suspicious and it doesn't mean they're gonna steal something. The woman with a shoulder bag could be the real thief but she's allowed to carry her bag in the store.The double standards and hypocrisy of some people is ridiculous.
Mike Werner
2023-08
The bathroom was disgusting. Absolutely disgusting. Can’t believe it was that bad I mean seriously. It looked like someone wiped the toilet seat but didn’t clean it. I was just biding Knox and was first time to any Kroger won’t go back to any ever seriously security was overly intimidating too
Cynthia Carey
2024-04
Very nice!!Good selection in the bakery!
stealthlord66
2018-05
Friendly people,will go out of there way to help you find an item. Always clean.. in the morning the usually have one person on register and you wait a little longer but other than that GREAT
Kristen Wolfenbarger
2023-05
Not a great experience. Layout was confusing, cheese on special was in one place and the rest of the cheese was halfway across the store around a corner. Poor stock that day (potentially related to general shortages) but they didn't even have spots on the shelf for several items on my list that I usually purchase at other local Kroger stores. Only two checkout lines were open, 4 carts deep, around 6pm on a Friday night, and this didn't change much while I was there. The store was fairly clean. No employees anywhere to help with finding things. Produce seemed fresh, reasonable selection. I won't return, there are much better local options for Kroger stores.
Elvis
2024-02
Customer friendly with a very efficient staff
Suzanne Howell
2023-05
This problem has been resolved. The restrooms have been updated and are open. A much needed improvement. They are trying to update the whole store.Stopped in to get groceries today and had to use restroom first and both restrooms closed with yellow tape across the door. Unacceptable Kroger. This store has lost my business.
Katie Condry Frostholm
2023-05
To the employees who denied me a restroom when I needed it most honestly you guys are absolutely terrible people and for you to even laugh about it when it’s an emergency situation makes it even more terrible the lack of empathy is what really matters somehow one of the employees couldn’t find the key to the bathroom and the other one decided to laugh about my situation which it really wasn’t funny at all it was a dire situation so thanks a lot you guys really helped me feel better in a needed situation for sure. I hope those teenage girls get fired
Debbie Bird
2024-03
Good casher very helpful.
Kristen Livingston
2023-09
Bought a cheesecake from this location, it was rancid. Had to throw the entire thing away. Will not shop at this location again. Absolutely disgusting.
The Gas Man
2020-05
Just had a very negative experience at the checkout not happy with self checkouts at the best of times but when I vented my card information my pin and told that it's approved and then I'm going to receipt to leave I'm not happy. I'm also not happy when the people that was supposed to be helping you I just standing around having their own conversation. Customer service if there's not disrespectful it definitely is
John Dallaire
2022-05
Decent store. Good products and laid out well. Sale coupons and the in-store card are good too. The pharmacy is lacking however. Service has always been friendly and knowledgeable. They just never have your medicine in stock. You always have to wait a week or more to get it. My suggestion, if you need a script filled, is not too have it called in. Carry it with you. So, if they don't have it, you can just go somewhere else... If this happend once or twice, or if it only happened to me, I wouldn't complain. Yet, because it has happend to my wife and other family member, I've decided to let everyone know
Eric Stiles
2023-07
Best Kroger in town and they actually have lanes open if you don't like self checkout
Belinda Pirtle
2022-05
This Kroger’s produce is not restocked throughout the day. I was there at 2 pm yesterday looking for cabbage. All cabbage was gone. Asparagus looked awful. No one appeared to be working in produce. Strawberries were few. It’s ridiculous how this store is managed. It is never fully stocked and at times the produce looks awful. It doesn’t make sense that you have to dry to another part of town to a decent Kroger’s. This store needs to be improved !!!!!
Angelo Nunya
2022-05
There are two reasons we go to this Kroger. Boar’s Head lunch meat, and distance from home. Our last three visits, the deli was closed, counting today. A Sunday, probably the day most people grocery shop and right before a winter storm? So we won’t waste our time coming here anymore and will go to Publix from now on. I think the manager just isn’t good at this job.
Jim Short
2022-05
The most deplorable conditions of restrooms I have ever encountered. I did not want to be that guy to leave a review like this. Something must be done about the restrooms located at the front of the store. I asked one of the associates if there was a different Bathroom I could use. He directed me to the rear of the store where there are restrooms for associates. Please Kroger and get this fixed.
M S
2022-05
1 star for: Their medicines are 1/4 the cost of CVS.1 Star for: Corporate actually listens to valid complaints.Only wish they had a friendlier pharmacy staff that didn't mess with you via your medications.
Robert Smith
2020-05
prices are better than some other grocerey stores but the bananas today did not have a lot there. And it looked they were browning fast. Store was clean and people are nice tho!
Stephanie Nelson
2023-05
Always have all their shelves stocked and very well priced on all their items. Their security quard is very friendly and very helpful.
Cynthia Conner
2024-04
Kroger is going down the drain!
Joe Kiko Hernandez
2018-05
My favorite Kroger in town. Although it may be in a part of town that many do not like, the staff's customer service and friendliness make it well worth it. It's very clean and well stocked and the employees are very friendly and professional. Makes the visit well worth it.
Talina Wallace
2019-05
Only 2 Registers open lines super backed up. Have to wait in line at the self-checkout behind five other people for roughly 15 min. The lady working the self-checkout reflected she clearly didn't want to be there. Store itself seemed ok.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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