4 (449)
206 Andrew Johnson Hwy, Knoxville, TN 37924
(865) 409-0705
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Watson
2021-05
Has smelled like raw sewage for 6 months. When the owner cares enough to fix, will be better. And maybe make an effort to manage issue of putting stock away instead of just leaving on carts all through out the store.
Jax Jasper
2021-05
I would rate this store zero stars if possible. The District Manager obviously has no involvement or concern about this particular location. The store is an absolute disaster. It’s trashed. Random items just thrown in bins.You can’t get to merchandise or down the aisles because the entire store is filled with stock carts, which are loaded with broken down boxes and merchandise. Aisles are littered with merchandise lying on the floor. All of these issues pose a safety hazard to shoppers. Someone could be seriously injured due to mentioned problems. My son is handicapped. You can forget getting a wheelchair down the aisles. I’m contacting the corporate office and District Manager. If something isn’t done to make the store safer and accommodating to disabled persons, I’ll report them to local authorities who handle inspections. It’s ridiculous and unacceptable for any corporation to manage a business so poorly.
Linda Peavler Clark
2022-05
I only had one problem with this store clerk . I have a 4 & 6 yr old. I don't take them out in public much because of the covid mess. Well to make a long story short. My 4 yr old looking around seen something that she liked. She starts to carry it out , as I was saying Oh No, you can't ever take anything without paying for it. The man yelled and said No you don't take things that you don't pay for. I said wait a min. she had started crying by then. I said you wait, I am trying to explain to her that you can Not ever just pick something up and carry it out. He should have NOT been so rude and loud to a 4 yr old. So NO I will NOT go back to that store. Thank you.
Donna Free
2021-05
Seem to always have products that are are on a dolly in front of items and is really hard to get through. If it wasn't for this I would rate higher.New review. This store has been updated to carry fresh fruit and vegetables. Totally lost when I went in. The store is in GREAT Order. I thoroughly enjoyed this visit
Diana Musgrave
2022-05
Isles blocked, shelves a mess, cashier put 3 items to a bag, food and chemicals mixed. When I returned the cart to the inside the cashier was just standing there on his phone. With the shape that store was in there were definitely much more important things to do.
Mary Staley
2022-05
Usually try he aisles are cluttered. This time you were clear for the most part. Customer service was great. There was no trouble given to me when the cashier had to check the prices on thing.
Priscilla Breeden
2019-05
This store has made a HUGE IMPROVEMENT!!!! The store is well stocked and the employees are always so nice and go out of their way to help their customers! The new store manager Crista is the best thing that's happened for this store, & Priscilla is always so helpful, sweet, kind, and caring to everyone who comes in the door!
Faye Houston
2018-05
Mary is the rudest associate I have EVER dealt with. I own my own business and if one of my employees ever talked to a customer the way Mary several times I have seen myself, they would no longer have a job. After tonight I will be no longer be coming to this store because of her and the attitude she maintained with me the whole I was there. I live less than a 1/4 mile but I will pass this store up to go to the family Dollar unless something is done.
Sarah Southerland
2023-05
Went inside to take my son to the restroom for an employee to say they don't have one.. I'm sorry sir.. are you peeing in cups?? If you don't have a "bathroom" that's fine but have it noted on the front door!! Something on the lines of "no public restrooms" see how easy that is.. 🤦♀️
Angilea Buchanan
2021-05
This IS 1 of the cleanest Dollar Generals in this atte. Only problem being they atte either not ordering ENOUGH or niot putting ot enough thing like Mt Dew or Pepsi products. But the staff is for the most part very friendly.
kristina vanzant
2022-05
Very nice employees, even though they are very overworked. The store is as clean as it could possibly be with all the stuff they have. The new store down the road has nothing. I've walked out empty handed twice.
Opal Marie
2019-05
This place is always a disorganized nightmare. There are unstocked cases in the isles, inventory carts all over the place...it's almost impossible to navigate the isles on foot without bumping into unstocked inventory or tripping over something. I can't imagine trying to navigate that place with a wheel chair or shopping cart. I've been several different times, so there's no way they can claim that I just came on a "truck day". The only positive about this store, is the friendly staff.
Dan Clevenger
2022-05
Cleaner and neater than a lot of DG's I've seen throughout the SE USA. The staff was pleasant and helpful. Overall four star ⭐ satisfied.
Bobby Barnes
2021-05
I really had trouble finding my way though ther it is fell of stuff hard to get thought I really thank it has a chance to be more but one last thing I get the feeling that it has a lot of shop lifters now these lady nice as she was after seeing I have money even put 500 on my card and still bout some she made me feel like I was under a spot light I am truly sorry person how looks like he was working all day or sleeping on the street walks In a store with money and still feel like he has done something worng but that's carzy that poor lady must have seen some kind of bad I'll ask everyone to pray for her and I forgive you and am truly sorry I made you thank bad of me but I only wonted a snack and a razer my some one in my family had past the night before please forgive me if I made you fell any way
Pamela Hannah
2020-05
Sales clerk was nice and it is a good place to shop. It's just a small store to move around in normally but this visit was difficult because they had most of the aisles blocked with stock.
Larry Carlton
2022-05
Your typical Dollar general store all the employees are very nice this Dollar general store shelves for stacks pretty good they didn't have a bunch of items all in the aisles as far as prices went pretty much the same as any other Dollar General there was handicap parking and a ramp getting entry and exiting wouldn't be too much of a challenge for the handicap
Denver Johnson
2022-05
Love the store, the locations, the prices, the cleanliness, and the freshness of our neighborhood DG. Seldom have I went for something that I didnt get what I needed.
Trish Stipes
2020-05
It's hard to find some items bc of the dollies of inventory that hasn't been put out and blocks the aisles so its extremely hard to get thru them...but the staff is awesome always say hi and courteous
John Orosz
2022-05
Cleanest ...neatest 1 I've been to. Most exceptional friendly smiley employees also. Want to work there.
Richard Perryman
2021-05
Horrible smell of sewer gas permeated the entire building. As the inhilation of methane is toxic, the local health department should really be notified. Anyone with breathing difficulties should avoid this place.
Dan Fanderwaal
2022-05
The one by Rushstrong school off AJ Hwy. Usually shelves are empty. Half the time don't have what you need. When you ask they tell you maybe it's on the truck but it's not. Go somewhere else you be better off
Tammie dancing in the sky
2019-05
So unorganized. Boxes and crates everywhere. And workers are never at cash register when you r ready to check out. You usually have to go find one after standing there for almost 10min. This happens almost every time I am in there.
Melissa Patterson
2020-05
I took my granddaughter to pick out her birthday gift. She found twin dolls. I paid 5 bucks. Win, win! I love DG.
Iris Hancock
2021-05
This store has been a wreck for years but this was my first time going in after the remodel! I love it. Hope it stays this way.
GLENDANPJ CHESNEY
2021-05
Wow I'm from bristol and u have wonderful employees they were very very sweet and kind I will b back evrytime I come to Knox the guy that worked this evening at 6 pm I never saw his name but u need a 100 just like him
Marcos Malpica
2019-05
I don't really ever shop here unless maybe a good sale or if just a convenience but it's not like there prices are lower or anything. For this day it was a meet up spot.
kris kitts
2019-05
Place is always cheap didn't realize everything they had because I never really go there but I was impressed at the prices and everything that they had just like any grocery store would I would recommend it to anyone looking for a quick place in and out place was busy but got in and out with no problem
Pamela Harris
2018-05
Store stays busy, good customers and nice workers. Think they need to make it into a Dollar General Market tho, I think it would do wonderful.
Richard Huskey
2019-05
Great for savings on household cleaning supplies, waters, drinks, etc, just that these stores are always crowded with new stock, but still worth it
steve cannon
2019-05
Nice clean store and that's friendly employees. Everything seemed to be organized and readily available
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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