Dollar General

4.2 (391)

3220 E Governor John Sevier Hwy, Knoxville, TN 37914
(865) 297-5390
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Amy Martin

2023-11

Tasha your store clerk was extremely RUDE. Now I understand that things happen and technology loves to fail at the most inopportune times but leaving patrons locked outside in the cold during business hours instead of explaining to potential customers what was transpiring does not make for good business practices.We knocked on the locked door at 10 past 8am in the morning to see if maybe it was an error and the door was left lock on accident. Tasha came out and yelled at us saying banging on the glass wouldn't make her open up any faster and then walked away; NOT what the issue was, just left us out there. She lost 3 customers that morning alone. Who knows how many more based on previous and future interactions. She did not seem phased in the way she interacted with customers; that attitude was a standard practice for her.

SunbearSunday

2023-10

It's an ok Dollar General, aside from one issue. I'm not going back to this location, because the last time I was there the employee at the front counter made me take my backpack off and leave it with him. The obvious reasoning is this was an effort to deter theft. However, I bring my backpack in with me because it has my stuff in it, and I don't want it out of my sight. So I wasn't very comfortable leaving it with some guy I don't know. I have no idea if this is company policy, but I don't think it's a good idea to take people's property from them when they walk in the door. Does this employee seize women's purses when they're trying to shop there? I've never seen this guy before either. I think he's new. No employee there ever tried this with me before.

Johsabian Johnson

2024-01

The manager was very rude left a new employee by himself while to go smoke outside with a long line, i came for ice and didn’t leave till 15 minutes later. it’s never clean and i always see products put anywhere.

Rose W (TNmama)

2023-05

The store was a bit of a mess but I saw the employees hard at work trying to get things put out and straight. Brenya and Garrett were both so very helpful, welcoming, and friendly. When I had trouble finding things Garrett was the "go to guy". He gladly lead my daughter and I right to what we were looking for a few times. Not only was Brenya very pleasant, When I forgot my receipt she went above and beyond to find it and have it waiting for me. Dollar General should try to hold on to employees like this who seem to like and care about their job and customers!

Josh Graham

2020-05

Very friendly, the staff was helpful in getting us find anything we needed. Everything was fully stocked and in correct locations and marked with correct sales price. Good selection of food products and included a cold section for dairy and freezer products as well as dry goods. Electronics section and a cigarette sale behind the counter. Can also buy dvds here pretty cheap ($2-10).

Rebecca Dahlman

2021-05

Everything I went to Dollar General to purchase was neatly arranged on shelves within my level and all were in stock. Erica made herself available to explain questions I had about products that I wasn't familiar with. I have frequently used this DG and I highly recommend it

Hannah Hood

2021-05

Great for stopping in to grab necessities, but not always well stocked due to short staffing, and the aisles are odter cluttered with stock waiting to be unloaded. Super cute, cheap decor items, rugs, curtains, etc... Very friendly, helpful staff.

Jonathan King

2016-05

Had an awesome experience with them this morning. Had several different things I needed in a big hurry. The woman knew what they had and where to find it. She took me through the store instead of pointing. The store is also always clean. And everyone is always super nice.

Aubrey Hutson

2021-05

I shop here often and I must say the lady who helped me last night was very friendly and went out of her way to help me find Mt. Dew zero, which unfortunately, they were sold out of the 6packs. I bought a few single 20 oz's. All in all it's a convenient little one-stop shop.

Joy Cosby

2020-05

The cashier was very polite and greeted us so well. When we made our purchase she told us about the coupon promotion the store was having. The cashier was very considerate of listening to us.

Wendell Whitaker

2021-05

Friendly, courteous,and professional staff. The shelves were well stocked and the isles mostly clear. Great deals on tuna pouches, cashews,and Doritos.

Derrick Jones

2021-05

Best one ever been in I was there on 4/16/2021 about 4:30 couldn't find what I was looking for lady there was very friendly and helpful went above and beyond thank you. They really should make her manager the 2 near my house doesn't have help like that in them

Katrina Bass

2019-05

I usually like shopping at DG. However, this store was trashed. It appeared as if the employees didn't try to clear the isles or even seem to care if the store was picked up or cleaned up. It was an ordeal to get through the isles. Unfortunately, it was NOT just one area but, the entire store. It definitely was NOT a pleasant experience!

Janice Fleming

2021-05

Love the dollar store u go in and get what u need and they have just about every thing u need for ur home and some nice home decor. Plus u park right in front and don't have to worry about how far u have got to go into the store like at Walmart u lose ur car in parking lit

Adam Romines

2023-05

Mediocre overall. Went there on 3-27-23 at 7:15pm and the store was closed for no apparent reason.

Teresa Haun

2023-09

I don't understand why no one is there at 12:08 pm today on Sunday 8-20-2023...

Jackie Dowling

2021-05

The people are more than polite that works there but the managers of these stores leave them in a mess you can't get up and down the aisles

Daysha Conley

2019-05

I am still fairly new to this area so, but if ur asking me then I wouldnt be able to tell of any bad experience... Its super clean and staff are pleasant 😊 p.s they are always having major clrarence going on a bunch o stuff 👍✌

Rhonda Martin

2020-05

When I went in to get a couple of things I meet the sweetest young lady who worked their. She was very helpful and so kind. Thank you!

Shane Savell

2019-05

friendly staff. wish theyd make it a "market DG" produce would be nice. this is a highly under served area of John seveir hwy as far as food stuff goes.

Mitzi Bryant

2021-05

Store was so full of filled buggies n carts you couldn't get thru ANY of the aisles!! Cashier was complaining very loud to a customer about another employee. My first n last visit!!

Jeffrey Jaggers

2020-05

WAY UNDERSTAFFED! Takes forever to get checked out. Can't walk through the cluttered aisles because of stock in the way. Go to Walmart, It's faster

David Wiggins

2020-05

Very helpful, friendly staff. The manager here is great. They have a bit of everything. Recommend.

Amber 98

2019-05

I come get at least 3 times a week! Love the ladies who work here. I don’t think I’ll go to any other DG

Andrea Lane

2020-05

Although it’s super close to my house it’s always very frustrating when I go in the store and every single isle is packed full of stock, can’t fit a buggy down any isle, and waiting for someone to come up to the counter to ring you up takes forever, and I have yet to come across 1 friendly worker.

Christine Gass

2017-05

Good to have, no other markets around, a little hard to turn into off highway, no turning lane. Very clean and stocked.

Andrew Cooper

2021-05

Cashier's friendly and helpful. Store appearance was very clean and organized.

Cass D

2018-05

The staff is very friendly and helpful, and usually greet you coming into the store.

Judy Vest

2020-05

Today was better than usual. Fast turnover in clerks. The young man today was helpful and nice.

Kimberly Hurst

2018-05

In and out speedy service, friendly, clean store, and boy what a selection is what I got when I went today!

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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