4.3 (40)
187 Stonebrook Pl, Jackson, TN 38305
(731) 660-0211
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Blackmon
2024-04
We love bringing our Ramsay girl here for her grooming needs. She can be a bit overly excited and jumpy however the staff is always delighted to see her. Thank you for always taking care of her needs and getting her in and out in a timely manner! You have a life long customer!
Cindy Clark
2024-01
It was a.nightmare!!I went to take my fur baby for a $28 holiday Christmas grooming package special, thinking I was getting that .They asked me to sign papers with me not having my glasses and I signed it trusting them that I was signing for the special! But when I received the charge after the bath they gave my dog , the holiday $28 special was $60!! The manager with red hair and a long red beard started aguring with me saying there is no such thing as $28 grooming baths for dogs while it was on the advertised board the whole time! Right in front of other customers he called me a liar!! He had awful customer service! He kept following me and yelling saying I signed the paper!.Even if I did, he should not virbable abuse any customer !! When I said that my husband and I had been regular customers for years, but after this we are not coming back and plan to shop at Petsmart , he said he didn't care and to leave and not come back! I never plan on going back there again! We had a basket of Christmas gifts for our fur baby to buy, but we put those back.and had planned on getting our fur baby groomed regularly there, but not now, because of him! This happened at The North Jackson, TN.store!! I would not recommend this place to anyone! The groomer.was even not friendly!
William Adams
2024-03
We've had our dogs cleaned here for years. Always a good job been done. Nice n clean afterwards.
Monica Cotton
2024-03
The staff is always friendly. I know my dog is in good hands when I drop him off. I’m always pleased with the results.
Brent Selph
2024-02
They ladies where wonderful they took there time with Teddy he can be a handful. He looked great. Thank you
A. S.
2023-12
Abbey’s haircut was amazing and she didn’t have to be there ALL day!
Natalie Taylor
2023-08
It was easy to get an appointment, everyone was super nice, and Poochie feels and looks great with her new haircut!
Bonnie Ryan
2020-05
I was so happy with how Avery turned out. She looked adorable but not shaved. Nails were nicely done with no sharp edges. We are so pleased with Heather. Avery loved her and we did too. Differently will want Heather the next time she needs any grooming done.
Amanda Blazek
2021-05
Everyone was so helpful and friendly! I will definitely be coming back! Starlin is a German Shepard mix. I was pleasantly surprised when they handed her back to me and all of her undercoat was gone! I have had such a horrible time with shedding and now I don't have to worry about that! Thank you all so much for taking such great care of her!
Lashonda Reid
2023-11
The lady did so wonderful to my dog and I appreciate her and i'm sorry that he scratched her on her right hand .
Randee Coley
2021-05
My dog went there for a bath and came home so fluffy and smelling so good - we love the way he looked - I can never get his hair to look that fluffy! I need to know what brush they used! Also, the employees were very personable and appeared to love animals so I was not worried about how he was treated while he was there:)
Joel McCabe
2023-05
Denise is an exceptional leader, with quality service skills. TY for working to resolve a frustrating situation with us and Scruffy. See you soon!
Kellie Britt
2021-05
My Roscoe doesn't like ANYONE.. Heather, his groomer is the ONLY one I have ever seen that he doesn't growl at. I have taken him there for years and other places local if they couldn't see him when I needed it. Heather is great with him.
Paula Eddy
2021-05
Shaved my 5 pound Yorkie bald in some areas, she had zero mats and just needed a trim mostly of her face, I am sure ears were not cleaned no bath was done and her nails which I told them had just been cut and filed where cut jagged. She looked so bad they tried to make excuses and then charged me more than any groomer ever before. Not to mention that when you drop off and pick up you have to wait for them to notice you while staring at their phone and backs to the customer area since you cant go to the counter anymore. They make sure you pay and leave tip before you see your dog.
Allison Kayal
2021-05
Heather does the BEST job with my 2 dogs KoKo and Lilly. She is so kind and patient and happy to see them every time we come.
Roger Swaim
2022-05
Autumn did a fantastic job on Tucker. This was her first time cutting his hair and I was very pleased. Thanks Autumn. Roger
Tammy Moore
2020-05
Maria did an excellent job on our dog. He was calm when I picked him up. He looks great! Thank you.
Rene1620
2020-05
Ms. Jordan did amazing. She took the time to know exactly what I wanted and It felt like she really cared. My dog looks so good!
Rita Brown
2020-05
Heather is a dog show groomer at Petco. She knows what she is doing and my dogs love her. Try her, you won't be disappointed.
Matthew Stonebraker
2022-05
Appointment was supposed to be for Jackson TN . Drove a hour to get there and find out some how the appointment was in Clarksville. And they wouldn't take my dog . Don't recommend this place
Hadley Hays
2020-05
Heather does an excellent job with Elly... She is informative and Elly is happy , not scared or shaking.... She gets her out quickly
Kelly Foren
2021-05
Everyone is always really nice. Check in is easy. Our Annie loves Ms Heather ❤
Julie Holcomb
2021-05
Heather loves on my dog and does a great job! I recommend all my friends to her
Jessica Ponds
2020-05
Jazz got her nails cit perfectly. Staff was very helpful and understanding.
Kim Mullins
2021-05
Heather goes above and beyond to help us. She is the very best!
Bethany Nerren
2023-08
Could use a little better custom service 🤔 🙄 😕
Janie Rouse
2021-05
Trixie enjoyed spa! The groomer did an awesome job. Thanks@
Glenda Weir
2020-05
Teddy was groomed the way I wanted and I told my friend to take her 2 dogs their.
Lindsay Davis
2021-05
She did an excellent job and Creede looked great!
kristi Darley
2021-05
We watched her at a distance the girl hurt him and was extremely rough
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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