Crossroads IGA

Mary Jo Morris

2022-05

I tell y'all what ..I'd give this store a 10 star rating if I could. I love this store. It's like a mini fancy supermarket. The place is loaded with small displays of gourmet snacks an sweets. They also support products from local businesses. An guess what? THEY HAVE THE BEST DONUTS! OMG I hit the donuts immediately when I walk in. Lots of folks I talk to describe it as a high dollar grocery. FYI...if you shop the weekly deals, you will save money. Their meat is so good. They even mark it down some if it's close to sell by date. The rotisserie chickens are amazing. It's all handicap accessible, they have restrooms, there's a restaurant.. and you won't believe what else.....A GOSH DARN DRIVE THRU. Oh and you can fuel up there too. ALL employees will talk with you and it feels like you've known em your whole life. I took lots of pics so y'all enjoy. BE SAFE AN STAY HEALTHY.

Brokk

2021-05

One could consider this this a large gas station or a small grocery store.Well they do have more variety than a Dollar general grocery store, they don't have more variety than a regular grocery store, and the prices are quite high.Example, $5 for a box of Quaker instant oatmeal, while I don't expect them to be competitively priced with Kroger, I did expect them to have competitive pricing with the local grocery store.They seem to be priced much higher.Selection of fresh meat is sub par, although they do have a decent selection of fresh vegetables.Seemingly large variety of dry goods as well.They do feature a Church Street chicken eatery inside, along with seating.The place is quite clean, but being brand new you would expect that.

Tanisha Jade

2023-05

Thanksgiving Day - no tea made. I was told that was not their responsibility and that the Church Street Chicken gals make that and they’re closed today, so no tea. (It’s literally jugs of Milo’s tea. Can’t possibly be that hard). They had more than enough staff on hand so I’m not sure why they couldn’t just make this happen… this is not a union state folks. This is the south - take care of each other!! Coffee creamer was also out, as were the coffee cup lids, but we had more than enough time to stand there and chat it up with various friends coming and going… what in the world?This place is never stocked when it comes to the drink station. Either the sweet tea is out or the unsweet tea is out, the tea available tastes like it sat in there overnight, the lids are always out for some reason, and half the time, the cups are too. It’s super frustrating- especially when you see workers standing and sitting around. I don’t know if this is a management issue, a leadership issue on the owner’s part, a lack of work ethic across the whole team, or a little of each from all the way around… When getting gas, if you’re doing my rewards, you have to do your payment at one end of the counter and then put your number in on a number pad at the other end of the counter, and then you have to go back inside for any change you may have left over! (It does not automatically go back on your card like most gas stations do… if you don’t go back in, your money will NOT be returned - great passive income for the owner of the shell station part of this place, but not so much for you the customer.) This place has the potential to be a great little mid way stop between the surrounding cities and Nashville, but it’s very poorly staffed and managed.

James Olson

2024-04

I was in here shopping with my 6 year old daughter when the employees began shouting, swearing and flipping off another paying customer at the register. My family will not be shopping here anymore.

Joseph Fredrickson

2024-04

Nasty and vulgar customer service combined with an ugly attitude. They deserve zero stars.

Dylan

2024-04

Prices here are inside and you might as well just go to Walmart

Josh Peyton Music LLC (Facebook.com/burt3music)

2023-05

Im a shell rewards member. I shop at shell gas stations because it rewards fuel points. The lady would not allow me to use my rewards number for my purchases, only for my points toward the gas price at the pump. Was very rude! If you're gonna put a gas station inside of a grocery store.. honor the purchases.. maybe she didnt like my mohawk or my dark brown Indian wife. Idk.. #burt3

Joyce Rickman

2022-05

Everyone is helpful at this location. The store is small in size but a big asset to the community. I especially want to give praise to the ones who prepare the fresh snack food... the fruit, yogart, and other foods made fresh. Thank you, thank you, thank you! You have a wonderful selection with quality fruits, vegetables, cheeses, eggs, and sandwiches. All are conveniently packaged to grab and go. Keep up the excellent work.

Kody King

2022-05

On a good day, this place is below average. On a bad day, it makes me wish I would've never wasted my time showing up. They hire people who have no idea what they are doing, and have absolutely no desire to work. Don't go to the trash chicken place either in the place, horrible food, always left overs and old, staff is even worse because who would want to work for a gas station chicken place. I'm not kidding, just don't go in the place unless you are prepared for their bad days mentally. Also, they hike prices like crazy.

Mike Patton

2023-06

Very nice people here but I tried to buy a 6 pack Shiner Bock and it rang up $21.99No way in hell that beer sells for that price.

Amya

2022-05

My boyfriend stopped here to pump gas just before closing. We regularly come by here because we like this place but when he came up, the man at the front turned off the pumps right as he was beginning to pump gas. The man had also acknowledged my boyfriend and knew he was there. How rude and selfish of him to do something like that. Hope you’re happy you lost business.

amy Pope

2023-05

I LOVE the restaurant side. Delishes food and friendly service. The grocery dept is quite pricy but, the folks are AWESOME!!

El Destripador

2021-05

Beer is more expensive than the area gas stations/beer & tobacco stores. Groceries are more than other local grocers. They also don't apparently honor sale prices, or make impossible sale claims (like buns were supposedly $10 for 10, but I only needed one, and they didn't have 10 packages in stock). Furthermore, said buns, used the evening I purchased them, were already growing fungus. There were also far more employees than customers.

Austin Fox

2022-05

This place has a great selection but seems poorly managed. Every time I come here I wait in line for at least ten minutes because only one person is working the line of customers while 2 or 3 other workers are nearby chit chatting and seemingly doing nothing.

Treefrog

2021-05

It's a beautiful little store, deli has great made up dinners to go, different every day, but some of the employees are rude they need to go work somewhere else.

Cody Thierauf

2023-05

Staff is always friendly. Place is clean with a large selection of groceries

Rachael Woodard

2022-05

The store is nice dont get me wrong, but its flies on the chicken the prices are not deals it's the same price plus tax and no one greets you here? The crew was chatting the whole time not paying attention

Nicole Powell

2023-11

I'm so glad this IGA came to the area! It's very convenient!!!

Michael R. Spencer

2023-05

Great store. A true grocery store. Plus a great place for hot food.

Jane Miller

2021-05

Beautiful new fresh store! Fast clean friendly and top shelf produce!! So happy to have them close by.

Phyllis Lemoine

2022-05

I just spoke to Angela, and she was awesome. She even offered to hold an item for me until I could get there. Wonderful service

William Pope

2021-05

Been in the store 3 times 1 time 7:30 in the morning no coffee this last time left out half of my food won't be back

Fred Potenza

2023-05

Clean and organized but a smaller supermarket with limited items. Great for the essentials

George Stephens

2023-12

Very nice

Tls (Tls503)

2021-05

Store is great and convenient! Workers are very friendly and helpful.

David Green

2021-05

This is a great place to do some last minute shopping. They have a great staff to help in anyway they can.

Eva Carnal

2023-05

Go here about every other day. Staff is always polite and friendly.

Stan Perry

2022-05

the drive thru is terrible,,, and the breakfast food is terrible, Won't be back

rainy night

2021-05

High prices, staff not competent I live in Greenbrier and I would drive 10 miles to anywhere else

Charlene Harrison

2022-05

I had a good shopping experience