4.9 (71)
3030 Catoosa Ridge Ln, Greenbrier, TN 37073
(615) 389-0545
musiccitylockandkey.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brooke
2024-02
If I could leave more stars I absolutely would! Mr. Charlie is so professional and kind!I’ve unfortunately broken a car key before and, because of the chip in my key, I was only able to get a new one at the dealership for $200. This time I broke my spare key and the dealership wanted us to pay to tow the car to them and then pay for the key - this would have been close to $500. We called Mr. Charlie and he drove to our door to help us! In no time he made us two new keys and even hooked me up with a key fob!I would recommend this company over and over again! They saved me almost half the amount it was going to cost for the dealership to replace my keys. And we love supporting local businesses!Thank you Mr. Charlie for saving the day!
Frank Talbert
2023-07
Exceptional. Mr. Floyd provided my family and I the most responsive, caring service after the absolute worst military move (12 in 16 years).Our Champion gun safe arrived damaged and he provided a no cost damage report and repair estimate required of the Army MCO after the TSP refused to accept liability. Because of the report Mr. Floyd provided the Army found the TSP liable for 100% replacement cost.I cannot thank or recommend C&K Lock and Key enough. If you are military and require gun safe assessments, you will be taken care of.
Christy Malin
2023-05
C & K saved this mama's heart tonight! My 3yo locked himself in the car with the only key fob I had and was already buckled in ready to go, when I shut the door. Thankfully it was evening time or we would have had to break the window. I called and sent a text to C & K and it was right at their closing time. Charley quickly responded and was there to help as fast as he could. Tears flowed as he pulled in. He was able to unlock the car in just a few minutes, if that. Thank you so, so much Charley!! When I tried to pay, he said he "never charges to unlock a car with a child inside". This is the type of people and businesses we need more of. If you ever are in need, I highly recommend!!!
Drake & Bethany Nosco
2023-05
Charlie was very accommodating to our situation. I locked my keys in my car on a Friday evening at a friends house and Charlie came early Saturday morning to help me out. He got my keys out swiftly and even gave me advice about my key fob for the future. I highly recommend using C & K Lock and Key!
haley dean
2024-05
Absolutely recommend! Charlie got my car unlocked in matter of seconds!!
Heather Blair
2023-05
After calling several locksmiths when I lost my keys, I finally came across Charlie Floyd with C & K Lock and Key. He arrived in no time after I spoke with him and was very friendly and efficient. I will definitely recommend him any time a locksmith is needed!
Dasney Dodson
2023-07
So very helpful. I got locked out of my car in the Walmart parking lot and he was just so nice and sweet! He was already helping somebody else, so I just loved the fact he took time to come help me. I had no family in town for that weekend to be able to help me and the guy took my worries away. Thank you!
Zachary Nibert
2022-05
Charlie was very tentative and kept me informed in every step of the process of making a new key and fob for my 2019 ram. He is a very nice and professional man and treated my vehicle with respect. I highly recommend him to anyone and after dealing with him I am proud to call him a friend. He and his business will not disappoint.
Cinnamon Brown
2023-05
I have to give my highest recommendation to Charlie. I have only ever given one other 5 🌟 review, so I don't give them out lightly. Charlie went above and beyond and saved us from having to go to the dealership and therefore saved us $300. He is efficient and honest.
Gabby Toy
2023-05
After my car keys were stolen they were able to not only cancel out the old key code so my old key wouldn't work but give me two new ones! No surprise upcharge and was a very reasonable rate. Charlie was very professional, patient and understanding. I couldn't be happier with their work. C & K Lock and Key is now my go to locksmith!
Judy Colorigh
2023-11
Locked my keys in my car . He was there in 30 minutes and service cost very reasonable! Definitely recommend!
Heather Wilbur
2023-05
Thanks to Charlie at C&K Lock and Key for fast, affordable, LOCAL (Greenbrier, TN) service! He was very knowledgeable and even tried to troubleshoot my key fab before making me a new one. Not to mention, he did this on a Sunday morning, on Mother's Day. I highly recommend him and his services!
Anne Lee
2021-05
I HIGHLY recommend C&K for your next locksmith service! Charlie was prompt, professional, knowledgeable, friendly, and very fair with pricing for his mobile service. I don’t often review businesses, but this is one that I felt compelled to share. I will definitely be telling everyone I know and using his service in the future.Services: Car lockouts, Car digital & remote key reprogramming, Car key copying
Pat Guy
2022-05
Charlie Floyd at C & K and Key did a fantastic job helping my son and me unlock my son’s car after he locked his keys in his vehicle. Charlie was very timely when we contacted him and he demonstrated his locksmith expertise and exceptional customer service. I would strongly recommend him if you ever need a locksmith.
Pat Sullivan
2020-05
Charlie did a fantastic job getting me hooked up with a second key for a used Ford Edge I just purchased. I was about to be in the weeds with a replacement key I purchased online that would not work. He had the knowledge and experience to get me what I needed and get it working without a hitch. Top notch service.
Rebecca Hall
2019-05
Charlie answered immediately when we called. He was professional and good-humored and drove a little out of his way to get to us. He was upfront about pricing and was able to come to us immediately. He has great pricing as well. One he arrived, he had us in our house (locked and deadbolted) within five minutes and no damage whatsoever. Will definitely be using C & K Lock and Key if we ever have another lock out issue.
Karen Sangster
2019-05
Absolutely top notch ! I urgently needed same day service to re-key 5 locks, Charlie added me to his busy day. Was not an easy job as 2 locks had foreign objects jammed in the opening and another was old and rusted. This required considerable amount of extra time and Charlie probably could have completed 3-4 other calls during this time, his focus was to alleviate my worries & provide me with peace of mind that my property was secured. I can not thank you enough !
Robert T. Bibb
2021-05
Charlie is very professional and knows what he is doing. He helped me with an 1870s era safe and made keys for 6 interior locks as well as determining the combination for the exterior lock. I thoroughly recommend C & K Lock for any lock and key needs.
Raquel
2020-05
My daughters keys got locked in her car. I searched internet for a locksmith and saw C&K. I read his reviews and gave him a call. He was very professional, very reasonably priced, and was at my vehicle within 15 mins of calling him. I would definitely recommend C&K for all your locksmith needs!
J. Jones
2018-05
Charlie at C&K is highly professional and knowledgeable. He helped me with a automotive situation under less than favorable conditions, with great prices and even better service I would highly recommend C&K to any one needing locksmith services. Being veteran owned is a huge plus for me as well.
Belita Howard
2023-05
I lost my only set of car keys and dealership was going to charge me what I pay in a car payment plus towing. He saved me a bundle and I didn’t have to tow car. There’s a lot that goes into making and programming car keys!! But this company was great, nice and knowledgeable. Thank you!!!!!
Nick B
2023-05
After a move we recently locked ourselves out of my gun safe which held important documents I called this place he was out exactly when he said which was hard to do because I know he had several appointments ahead of me broken to the safe replace the whole keypad with one much better in a timely manner . All for a very reasonable price. I highly recommend
Jessica
2022-05
I locked myself out of my car and wasn't able to find my own way into it, so I called C & K. Charlie arrived exactly when he said he would, and I had my keys back within 10 minutes. A total life saver! Friendly service and a fair price too! If (when) this happens again, I know who to call.Service: Car lockouts
PATSY MOSS
2021-05
I was out of state, my son had locked his keys in his truck and had no way to pay for services. I made one call, talked to a real person, very professional. Was able to pay for the service over the phone.. the gentleman was there within 15 minutes to unlock his truck and have him on his way, at a very Reasonable price! I Would definitely use C & K Lock again!Services: Lock rekeying, Car lockouts
brandy Harrison
2023-05
Fast, friendly, careful, and affordable when unlocking my daughter's car. Charlie did a great job.
Tammy Seay
2020-05
I wish I could give Charlie 10 stars but five is the max. He was outstanding in every way- timely, professional, affordable and went above and beyond to help me. I will be calling him for some other work. Thank you Charlie from the bottom of my heart. You are a life-saver; literally.
Peyton Faulk
2022-05
Mr. Charles was very professional and did awesome work in very fast time. Would most definitely recommend him for all of your lock and key needs! Great guy!
Braden poole
2018-05
Charlie was very helpful and very responsive. Even though we didn’t end up actually calling him to unlock our doors, he was able to give good instruction over the phone. 10/10 would recommend
Samuel Patterson
2021-05
Locked out of our car.. C & K answered the phone immediately, arrived in just a few minutes to our location and unlocked the car quickly. Great service, professional, and honest. Price was good too!Service: Car lockouts
Hoho Watson
2020-05
A company with true morals, integrity, and competence that is rarely found in any business in this day and age. My best friend found herself In a particularly nasty chip key situation, and had been brushed aside or quoted outrageous amounts of money to program the key. As it turned out this guy couldn’t do it, but he went above and beyond by finding another company that could, explaining the situation to them and making sure they understood exactly what she needed, and the predicament she had found herself in. He did all of this knowing that he would not make a fee off of the service, he simply did it to help her as she at this point was completely petrified of dealing with anyone else after all the encounters before him. I would recommend this man and his service to any family member or friend that I have, and in fact I have already programmed his number into my phone as ‘my Locksmith’.
Monday | 1-7 PM |
---|---|
Tuesday | 1-7 PM |
Wednesday | Closed |
Thursday | 1-7 PM |
Friday | 1:30-5 PM |
Saturday | 9 AM-5 PM |
Sunday | Closed |
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