4 (334)
6555 Hwy 411, Greenback, TN 37742
(865) 424-0379
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
1blessedchick
2023-09
This is my favorite Dollar General! Love the fresh produce, salads and fruit. This one sells toilet paper that we love too. Today I stopped to ask if they had any old boxes that I could take for my move. She told me I could take some as long as I left the bin neat and tidy. Amazing customer service! We stop at this location about twice a week. I highly recommend. Thank you for the old boxes.
Donna Jenkins
2023-05
My husband and I went into the new Dollar General on US Hwy 411 today after we got off work and got us some dinner along with other things. As we were using the self check out, the manager came up and said she didn't hear us scan a bag of puppy pads and accused us of trying to steal it. We are both highly offended as we probably make more money in one week than that manager can make in two. Very upset over the treatment we received as the manager stood there yelling and arguing with us although the screen plainly showed the puppy pads were rang up. We will NEVER do business with this dollar general ever again and that manager needs to be demoted or fired. You can't treat paying customers with such disrespect
Frank “Hunter” Dempsey
2024-01
I THINK YOU'VE EXPANDED NOW THAN ENOUGH IN THIS AREA..... WE REALLY DON'T NEED ONE EVERY 2-3 MILES
Larry Rogers
2023-07
Great store always see them busy they all need a pay increase the beautiful girl employee helped load my cashapp best dg around!
Judy Roark
2023-12
Great atmosphere clean and good lighting. Lots of merchandise
troy prince
2024-02
Great employees good price love it
Melissa Vance
2023-09
The employee all are friendly and helpful at the greenback store the crew there now are very helpful and friendly crystal and all of them are amazing
Michael Pugh (Tinksjams)
2020-05
Nice clean store respectful staff it's just an awesome place to shop all the way around. The staff makes it there business to get to know you on a personal level. So not only are you going to shop but also to go see a freind as well. Nothing bad at all to say about this dollar store
Azalea Tabcatt
2020-05
This is by far the best DG in the region. The store is neat, clean, easy to navigate and the workers are always helpful. The only problem is that Dollar General keeps them cut down to a skeleton crew of just 2 people and sometimes only 1 person trying to run the entire store, which is a terrible strain on the workforce here.
Nord Bjorn
2019-05
The store itself is great, and you can find what you need here. The staff is awesome except for one person here that just always seems to have a bad day, and she thinks every customer should as well. She cost the score a whole star alone.
JANICE ALLEN
2016-05
Location. Need more than one person running a cash register at their most busy times. Some employees and management could be more friendlier. Prices are great and varieties are good. Love Dollar General Stores.
R Bruce Gasperson
2021-05
I was greeted by a very friendly cashier who immediately thanked me for wearing my face mask. When she checked me out, she asked me if were any thing else she could help with. Excellent customer service and customer appreciation. Bruce Gasperson
Paul Martin
2021-05
Who writes a check anymore?!? Clearly not many. So few the cashier didn't know how to process it. So the line grew. And grew. And grew as she never called for help. At 3:00. On Christmas Eve. What a pathetic joke.
Crazygamer24 And pingbong35
2020-05
Good store. I go there instead of Wal-Mart but their prices are getting higher recently. Ive noticed things ive always bought are higher all the sudden. If they get any higher im gonna have to go to Wal-Mart. But still better than walking around endlessly in Walmart needing 3 things and ones a mile this way....The other 3 miles straight ahead...and the other 2 miles right of the men's clothing lol.
Rachel Ensor
2021-05
Nice selection and good prices. However when I visit it seems the employees are always mad or upset so their rude usually but overall a good place to shop for a few items
B. Dot
2019-05
This dollar general is by far the worst store I’ve ever been to. The employees (Randy) and the manager (Teresa) are so rude it’s unreal. I got hit last night and the car that hit me left, I simply asked to see the cameras and I guess that hit a nerve because they both practically started yelling at me and Teresa called me a liar like 5 times. I never raised my voice a single time but for some reason they felt the need to and couldn’t help me at all.
Kim Reeves
2017-05
I'm a regular it's very convenient. However I hate how crowded the store is you can't get through the aisle, especially not with a buggy. The company sends WAY to much over stock.
Lennis “Michelle” Dyal
2023-05
Always a great friendly over worked staff still waiting on you with a smile!
Geometric Headdress
2017-05
I've been shopping at the 411 DG in Greenback for years, it's the closest DG to our house. Every time I go to this store the floors are covered in merchandise. Boxes of product that should be stocked just laying in the aisles. This is dangerous. You can't pass another shopper in the aisle because it's so cluttered. Elderly people and children could very easily get hurt tripping over this clutter. And, this is a busy store. I hardly ever see more than one person at the registers. There will be a line wrapping around the entire store and one old lady, slower then molasses, ringing everyone up and most the time we abandon our cart and leave after 15-20 min of waiting for another register to open. The employees and management at this store need to get their priorities straight and make sure there's someone to open another register if need be and they need someone to stock!
ann “Queen” williams
2017-05
I agree the store is always a mess and the music is to loud... my 85 yr old aunt fell and broke her leg inside the store and instead of the workers calling anyone they allowed customers carry her to the car! she spent weeks in the hostpital and 6 months in a rehab home. never any report filed ...DG is lucky I wasn't there!
Victoria Gregory
2023-05
I go here at least once a week since it is so close to my home. I like it better now that they sell produce.
Charlene F. Davis
2020-05
Sells caulk but doesn't have caulk guns. Person in store told me you can squeeze it out..apparently she has never caulked anything before since you can't get caulk out of tube without a caulk gun...then tells me about hardware store down the road..
Cindy lou Carver
2022-05
The manager in greenback Tennessee working tonight is rude disrespectful never smiles at customers always rude to me for 8years my mother and I spend close to 1,000 a month there I'm done I spent 45 bucks my cat treats weren't in my bag I looked in car everywhere took my Receipt and went back down there she said it's not here I said it's not in my bags and I've never cheated you guys she said not my problem doesn't need to work with public as much money as I spend in that store they can't give me a 3.50 bag a treats you just lost my business PermanentlyShame on you Dollar Store
Bonnie Kelley
2020-05
The store is great but I think they need a little more help getting the stock but out cause there was a lot of boxes that needed to be emptied and gotten out of the isle.
Amy Jo Buchanan
2021-05
It didn't have a good selection of women's shoes, and very small selection of phone charger cords. The one beside the junction of 129 and 411 has a much better selection.
KC roCKs87
2017-05
Great place. Well stocked and friendly staff. The cashier offered me a five dollars off coupon, but I had one already.
Marguerite Windham
2019-05
Good experience just wish they would stock more Dr. Pepper's I always have to either look in several places or they are completely out plenty of other brands.
james lennex
2019-05
Needs more employees, lines are very long on Saturday, the employees they have are good they are just spread too thin putting up stock and running the register, stock should be put up during the slow days of the week ,not Saturday
Stanley G
2021-05
Employees always have a smiling face great prices I just wish they had more than one cashier working sometimes you have to wait
Sherry Flynn
2020-05
This store was pretty good compared to the GD stores in the area. They didn't have a bunch of stuff in the way so you could get through the isles.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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