4.1 (123)
7680 Poplar Ave, Germantown, TN 38138
(901) 755-7011
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Susan Miller
2019-05
Had everything I needed. Friendly staff. Prices are reasonable. You can bring your dog in as long as they are on a leash. They have a wide selection of small animals, fish, reptiles and birds. Wide selection of food and supplies for all your pets needs.They also work with local rescues to find homes for cats and kittens.
Dave Roose
2019-05
I love Petco as a company and visit the Olive Branch, MS location regularly but... the nearby Germantown, TN location is closing and had bold 40% off closing signs all over the store so I picked up 2 bags of the healthy dog food I always feed my pups which were each labeled $49.99 but at the register the total, with my frequent flier number, came to $111!!! When I inquired about the 40% the clerk pointed at the fine print under the bold 40% sign at the register that said 10%-70% depending on the merchandise. I would have continued to support my home town store instead of driving out of my way had I known this was their behavior.
Kayla Click
2019-05
We have used Malayna and Will in grooming since our dog’s very first groom & have been more than satisfied every time! He comes home SO soft & smelling so good! We live 35 min away & have other locations closer but would rather make the drive. The store also has a huge selection of toys, accessories, & food!
Gary Bennett
2019-05
Went check on types flea control for cats. The young man shows excellent customer care . Giving his full attention either such full cooperation, effort and time concern In explaining fleas control and suggested different producds. Very knowledgeable
OG Mail lady
2019-05
I went in to get dewormer for my puppy. The young lady showed me where it was. I compared items, made my choice & headed for the register. No cashier in sight. I peeked around some corners, but found only other customers. I had to wait about 5 minutes before someone FINALLY came back up front. I will choose another store. I won't be back to this one.
Debby Stovall
2018-05
They always have what I need ,except when they ran out of frozen medium rats which has only happened twice . Other than that they are knowledgeable and very helpful. I was able to visit the Petco in Poplar Plaza to get the medium frozen rats so all turned out well. The Poplar Plaza store was A-1 SERVICE AS WELL.
alexis fortney
2019-05
Staff is great , always ready to help. However, I’m highly irritated that their store hours and google hours does not match. I bought items , went to pick them up, and the store was closed. Very frustrating as I needed the items I bought over $60 tonight.
Courtney Beaumont
2019-05
My husband and I love coming here! The staff always remembers us and our dogs Mila and Samson. They’re so helpful and we have and will continue to drive right past petsmart to this petco!
Alleigh Brown
2019-05
Petco has a much larger selection of cat supplies than Hollywood feed and the staff is much more friendly and helpful than PetSmart. Love PetCo. It's the only place I shop for my kitties.
Rosemary Mancuso
2019-05
Worst petco I have ever been to! No body could help in the fish section. Also the bettas were in awful conditions. When I went to the bagging area there was a note under an active relatively healthy betta that said "gills be on the outside" just dont go here.
Gregory Blumenthal (Greg)
2019-05
Unfortunately, this store is closing due to rent increases. There will not be any Petco in Germantown any more. Learn to groom your own dog now.
naomi dudek long
2019-05
I have been into this location a few times now while visiting Germantown for our 3 dogs. Great customer service and a well kept store.
Meyati
2012-05
Great store, OK workers This one worker seemed to be annoyed with me and didn't help with any of my questions and seemed dull and not happy as for the other day when I went there this one worker was very enthusiastic and seemed to love her job, she answered all my questions and helped a lot.
Ina D Jones
2017-05
Always get great service when I go to this location. My dog is already familiar with the staff. Customer service is great.
Tamechia Allgood
2019-05
Didnt have a great select on dog apparel,prices were to high,first time visiting,will not go back
Geoff Harrison
2017-05
No help whatsoever, didn't try to look up what I needed just because they didn't see it on the shelf. Better training in customer service is needed.
Meg Martz
2019-05
Bought my first parakeet and love him, I was able to find everything I needed at a good price.
Clayton Croom
2019-05
We love going to this location. They usually have exactly what is needed and the staff is extremely friendly.
MICHAEL STEWART (mikeeeee)
2017-05
they have all the right stuff for our pooch. staff is really cool too. ANDROID PAY OK.
Michael Graubart
2019-05
Every time I go to Petco, the customer service is always above and beyond any other business or restaurant I go to regularly.
Jerome Robinson
2017-05
Always great service! You will love the store and the staff!
Tia Adkins
2019-05
This is a nice place nothing extraordinary but they always have the products that I need
Benefitta Boss
2019-05
One if my favorite locations. They're closing this location bkuz due to non lease renewal.
Christian Speakman
2019-05
They always have sales and deals on cat food and toys that I like to get
Lucy N Burkhalter
2018-05
Take my mini doxie to get her toenails clipped and filed, plus get other supplies
Jenashia Henderson
2019-05
Came in was greeted so respectfully and the store was so clean!!
Anirudh Madhusudan
2019-05
Wide selection of pet food at affordable rates!
Julio Nava
2016-05
Very helpful people I'm glad they around the corner
Laurie Burdick
2019-05
Great staff, sooo sad about closing
Rhiannon Joyner
2019-05
Good variety of items for a new puppy
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