4.1 (286)
205 Dunlap Hollow Rd, Friendsville, TN 37737
(865) 518-2170
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christy Williams
2023-09
Super rude and disrespectful. There is never any help to be found at this location and if you do finally find someone, they act like you just ruined their entire day. Good thing there are better DGs just around the corner.
Brianna Gardner
2023-05
Don't trust price tags. Got a scrub daddy and tide detergent and both were more than marked. Scrub daddy was marked $2.50 and rang up $3. Tide was marked $7.65 and rang up for $8.40. I understand prices have went up but atleast go through and put the correct price . Its false advertising. And before you think there was a sale sign or something for the digital coupon that I got confused with no. Those were the regular sales price marked
Robert Mattocks
2018-05
3/4 of the staff is always friendly. They never have enough registers open. They also need to fix their A/c . The store is often too hot during the warm months and I feel bad for the people that work there. It is nice to have the local convenience without having to make a longer trip into the city but I feel like this corporation could care less about the conditions for the employees and customers because of the availability and convenience of the location.
Combatical “Combatical”
2022-05
This location cannot keep people and I feel for the employees. Several times I've waited 5 min or more just to see an employee help me check out.(I started to wonder if anyone was working while standing there) The place had to shut down the other day because they only had one employee.Now they want to build another location just a few miles up the road? What is going on with this Dollar General take over? People, do we really want/need another one of these shell of a building on our streets? They are not even competitive, prices are exploitive of the relation to grocery stores.
Deanna Bivens
2021-05
Always stock carts on the floor making it hard to get around. Always have to wait for a cashier due to there only being 2 employees in the store and they're trying to put the stock out. You're putting stores on every corner, how about use some of that money to expand payroll so the existing stores can hire more people!
Sean Schnitzel (Fratzen)
2021-05
Place was clean but the cashier was very dismissive and aloof; as me and my gf walked up to the cash register he walks away, says nothing, drops something as he was walking away and kicks in the direction he was walking. Needless to say extremely rude, disrespectful and completely unprofessional. Not sure what his name was but he was tall, with long hair and have seen him work at other doller general stores locally. Next time I see him working in one I intended to ask him which one's he works at so I know not to bother going in those stores.
Lorrie Lankford
2021-05
Love the Dollar General Store for their great deals and their extended hours. This Dollar General is located on hwy 321 between Lenoir City and Maryville. Take time to stop in and check this great little store out. Their extra friendly staff makes it the perfect Dollar General to shop at.
Vann Ellison
2022-05
Not a good store if you need emergency supplies. Went to get bandages and a few more things. Check the site, they said closes at 10 pm. Went around 9:30 and they had already closed. So they could do inventory.. Only store close enough to get anything around that time.. They just close when they want to, I guess
Courtney McConniel
2022-05
Don't come here. You go back inside immediately after a purchase to exchange and get almost accused of stealing an item and slapping on a bar code they don't have.Manager was rude and unfriendly as well, almost acting like I was a liar.
Faith McCullough
2022-05
Abusive towards employees and they fired Devin who was one of the best employees and was about to receive employee of the month 5 years in a row this month over something that more than likely was just a VERY simple mistake. I'd give 0 stars if possible
Dewey Cantrell
2019-05
Worse customer service ever!!! On 4-21-2019 around 5:30 A Huge line was gathered due to a register needing a override on a $184.00 card purchase. The employee needed a register override. Manger stood talking on a cordless phone ignoring the front desk.When the employee requested for what I can only assume but figured would be better trained manager the gentleman manager promptly replied he was busy and made us Waite longer finally the employee had to leave the counter and go get him and bring him to the front to get help. After multiple attempts trying to figure it out they finally corrected the problem. All this was in a time spam of around 20 min.I would like to say this is Due to Glenda the regular Manager being on Vacation but unfortunately and sadly this is not the case. We have been going to this Dollar general since it opened it's doors and it has had staffing issues ever since. Seems like now days all the staff is doing is always stocking and half the time no one is at the front counter to check anyone out they are also stocking. Seems like The Managers are always busy busy watching video for would be shoplifters. Well what they should be watching is the front door because there money is walking out the front door in discuss due to stocking carts all in the shopping paths no customer service. Having to Waite to check out and last but not least every one being treated like shop lifters. I litteraly watch the staff at times following people like detectives watching people checking the shelves behind the customer for discarded packaging which is absolutely obsured. One Lady who is also a Manager knows us well been there ever since the store opened went as far as to bend over the buggy and looked into my wife's purse. This kind of behavior will eventually drive Everyone away. We do 80% of our shopping there in hopes that the store will stay due to convince and spend a great deal of money there weekly but we are to the point now where it has gotten so bad we only go there if we have to and also to the point where we hope it will shut down because it has become a circus and seems to us it has gotten so out of control no one truly knows what's going on. This at one time was a great store and probably the best in Blount county. But seems now They are just doing what is nesseary to make it day to day. Hopefully the right people will see this and come clean up the store retrain the employees replace management if nesseary and save this store. But I believe the S.O.S signal has been sent there is no life boats left and this ship is now gonna sink.Sincerely:Once loyal now very disheartened Dollar general Store Customer.
April Cornwell
2018-05
Dollar General is supposed to be a convenient place to get what you need. When I go to this particular store, they are out of what I need. This time it was coffee filters. COFFEE FILTERS!!! Every kind of coffee brand you can imagine. No filters. Last time, it was a particular brand of toilet paper. Get it together guys. You are making Friendsville look bad.
Jacob Stinnett
2023-05
Really your gonna laugh at me for asking if you had ketchup who ever was a cashier at 611 your extremely rude and something needs to be done I will no longer support this dollar general
Kimberly Toper
2020-05
The guy with the long hair is awesome. He is super friendly and thoughtful. One of the cleanest stores I have been in of DGs.
Cyndi
2020-05
Had a great sale this weekend
Chris L
2020-05
The cashier's are very friendly and very helpful. They really do a good job of opening another register when the lines get long.
Paul Martin
2021-05
Friendly staff who seems to genuinely care. Larger than expected, clean store. They always seem to have what I need when I go.
Jimmy Peacock
2021-05
I would give them a 5 star rating but they just don't sell beer.... Besides that solid DG.
Joe Baker
2021-05
This store has almost everything you need and saves you from having to go to Wally World. Employees could be a little bit nicer and more customer oriented
Rachel Ensor
2020-05
I am so pleased with this Dollar General Store. Located close to where I live and if I need to stop in for bread and milk instead of going into town I prefer to go here.
Lori Servies
2019-05
Dollar General on every corner. Great to stop at first quick pick up. Can sometimes be slow if only one employee is working.
Martin Hodge
2020-05
The only place to get groceries in friendsville. Needs to be expanded. Very busy on Saturdays. Needs restocking badly by Monday. Great staff!!!
Nathan Cantrell
2021-05
The workers are a whole lot more friendly now this particular dollar store has really stepped up it's game.
Kimberly Nitz (Kimmie)
2021-05
Everyone was very nice and helpful. It had a small town feel, when entering store.
pamela stinnett
2021-05
The store on 321 Friendsville, has been organized and boxes no longer clutter the Isles! Way to go!
Wilma Potter
2020-05
Most are good place to shop sorry but some you really don't wanna shop there overall good place
Dawn Bentz
2017-05
Store is an absolute mess. You can't even push a cart down the aisle, and the workers are always in front of the door smoking rather than at their register.
Google User
2022-05
This Store is such a joke ! this place cannot keep the shelves stocked ! You go in and the shelves are empty ! And the store stays dirty with a gross smell right as you walk in !
Phyliss Shults
2019-05
Always a great shopping experience. Reasonable prices with a large selection of items for daily living
Selena Devine
2021-05
I like this location. However, when I gave them a 100$ bill they were upset with me.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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