Mars Petcare

3.9 (46)

2013 Ovation Pkwy, Franklin, TN 37067
(615) 807-4626
mars.com

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Corporate campus
Pet care
Store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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david dpathuffy@yahoo.com

2023-11

Never buy the mega pack of temptations creamy puree. I opened the box and 7 of the 16 were empty. Some were half full and we should of known not to give it to our cat but we did. Now cat is at the vet throwing up and diarrhea. Watch your product if you buy anything from this company

Bryan McCourt - Bossert

2023-11

Totally Duped. Been buying Temptations Treats and found a big bag (or so I thought) turned out to be a basic cat food with nothing on the bag to indicate that it WASN'T the cat Treats everyone associates the name with. I want a refund.

Charlie Lupo

2023-09

Hi, just gotta tell you guys, my cat, Mr. Mittens doesn't like your Temptations treats, he LOVES em, he just can't get enough. I think he dreams of em. Thanks.Keep up the good work. uo the

Mary Steffens

2023-05

I did an experiment with my cats...I wanted to see what their favorite wet food was. I always free-feed my cats dry food and give them wet food once a day...One time I fed them no wet food for 3 days then I gave them Meow Mix and they wouldn't touch it...They also won't touch Friskies... I gave them Sheba and they cleaned their dishes immediately... Keep up the good work... Also for a time Sheba was easy to open but it seems a little more difficult lately

Kevin Morrison

2018-05

Gave my cat some Free Range Chicken Flavored Natural Temptations treats and he throws up after eating them. He has no similar reactions to any other brand I give him, what could be causing this? So no more Whiskas treats or food products will be bought by household.

Carla James

2020-05

My cat LOVES Sheba pate, but I have arthritic fingers and the container is VERY difficult for me to open. I don't have enough strength in them to be able pull up the plastic tab. Other utensils are not effective either. Any chance you might consider repackaging the product to enable easier opening? My kitty, Snickerdoodle, and I thank you.

Camo Corner

2016-05

We recently fed our dogs Pedigree New Steak Flavor Adult Complete dog food for about 2 months. I kept wondering why they both scratched so much. We thought it was Chiggers and fleas. After numerous flea baths and iodine baths, they kept crying and scratching. Their ear tips and inner ears, forelegs and rear end tail area where effected by chewing, scratching and hot spots. We came to the conclusion that it had to be internal. We started by changing the dog food and went back to Purina Formula One Lamb and Rice.Our dogs are very active and go out in the woods with us. This has been going on for 4-5 years now and we have never encountered anything like this before. Our dogs are healthy and happy. They became miserable and uncomfortable. They both kept us up at night scratching and crying out.After cleaning the box where we keep the food and loading back up with PLnR, they dogs could not keep their noses out of the box and kept eating the new food. Our dogs do not eat dry food. They could not get enough of PLnR. They proceeded to “crash” on the floor and sleep for 6 hours – no scratching!!I don’t know what you are putting in the Pedigree. I had heard great things about your product, but after witnessing the effect on my dogs, I will never buy another product of yours!!I do not recommend this food to any animal and feel bad that we throw almost a full bag of your product out in the field for the wild animals to feed on.

Minerva Brenner

2022-05

After using Pedigree for over 35 years for my dogs, this new change in the Chicken & Rice Chopped Dinner has destroyed my faith in the product. My pets will not even touch this soft mess that you have now. I am so disappointed.

Glenda Teer

2018-05

Have given IAMS purrfect cat food the best chance to make my two cats happy. Not Yet! On their first meal, my two cats threw up their food shortly after eating. Not to be deterred, I gave them the cat food again, and same thing. I put them on another Brand and no problem. Someone gave me a case of the IAMS and after three tries, both cats look at the bowl, smell, and walk away. while looking at me like I'm crazy. Something is not right as they are not that Fussy about other food.. One is a large Male and the other, a small female! Would like to have an answer to this puzzle.

jim milligan

2019-05

I have been using Cesar Breakfast/Dinner 12 Variety Pack for a good while. NOW, all of a sudden, I cannot get the Dinner (with Chicken & Liver) container open. It seems to be glued down. I tried pliers this morning and those only tore the foil. I finally had to cut into the foil and tear away the foil in small pieces. IF this is going to be the way I have to get into the container.....I'll have to explore other foods I can open for my pets! I AM VERY DISAPPOINTED!

Bonnie Sullivan

2019-05

Bought a bag of Pedigree Dog Food only to find pieces of wire baked into the kibbleIm retu ing the food a d suggesting that you re call all this food before a pet is hurt. Im suggesting to Wal-Mart to pull it off the shel es untill this is resolvedBonnie Sulluvan Goose Creek S.C.

Judith Adair

2017-05

Have been having a big problem with dented cans of dog food packaged in 12-packs. Cans are bursting, oozing their contents. I just threw out a 12-pack that was soaked with juices, filled with flies and maggot. The odor was nauseating. I have contacted Mars several times about this problem, but it continues. Botulism forms in these cans, causing them to explode. Botulism can kill pets, so please be careful about the cans you open and feed to your dogs.

Bonnie Jackson

2021-05

This is a very shady company don't give them your business a company that won't answer you back about there products that they are selling and making animals deathly sick and sometimes death occurring a friend of mine gave her cat greenie treats had a thousand dollar vet bill messed the liver up throwing up green slime cat was fine till that tainted poisoned products they put out for purchase STAY AWAY FROM THIS COMPANY YOUR ANUMALS WILL APPRECITE YOU FOR IT

J Pane

2019-05

A pet rescue program with which I am involved became a beneficiary of the generosity of the Pedigree Foundation. Thank you for support of our pets.

Regenia Cummings

2019-05

MARS won't answer the phone, nor questions about ASH Content in pet foods for cats. I'll feed the kibbles to the crows!

Josh Hearing

2023-08

Mars is a solid company! They are genuine and efficient!

Evelyn Cloud

2019-05

My little rescue loves the food. Nic says thanks for his good eats

Rachael Fisher

2018-05

Love the staff here. I frequently cater to this location. Beautiful building. Always precious pets there!

SS S (Rocky_Balboa09)

2019-05

What a campus - loved the cat play room and unlimited candies ofcourse

Hannah Harris

2020-05

You get to bring your dog to work. Need I say more.

Beautifully Broken Counseling

2020-05

Clean

James Karna

2015-05

Couldn't be better.

Ely Andrianoary

2016-05

It's cool!!!!!!!

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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