4.2 (269)
1256 N Main Ave, Erwin, TN 37650
(423) 330-1011
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
TRACY SAMPS
2023-05
I went to this dollar general today and I ended up picking up sodas that were advertised as 2 for 3.50 so I grabbed for of them. When I got up to pay for them they rang up 2.25 a piece. When I told the blonde older cashier this after fumbling around for a minute she had the nerve to say ” I will charge you the 2 for 3.50 this time but next time you will have to pay the price it rings up as.” Are you kidding me. I am sorry I just can't believe that this woman was so incompetent to say that. What else has this person done to other customers?
Zach Ballard
2019-05
Service was awesome, products and store were clean and organized, however, it was incredibly slow to get my one item and out the door. Now, please do not get my words twisted, as the cashier was phenomenal and was dealing with about 12 people at once, in addition to a drunk fellow outside of the line, repeatedly asking questions. No, my issue and reason for the star deduction lies with management, and their apparent lack of staffing sense. Every time i have been to that location, it's one very good worker being overworked and exploited, basically.
David J Hartsell
2023-05
Dollar Store rules.. It is kept very clean. Excellent source of home cleaning supplies and its just a very convenient store at reasonable prices and always a groovy place to hangout
Brandi Henley
2021-05
This is a cool Dollar General, idk if they order from a different warehouse but they had lots of different stuff. Unfortunately it was slim pickings, most of the shelves were empty. Loved the cashier! She made you feel very welcomed while very busy trying to clean & stock. Also their clearance was a true clearance 50% or more off, unlike most $Generals. On more than 1 occasion i have found stuff in the "clearance" section at other stores & the "clearance" price will be higher than the original price & most if the time it's literally the same price or $.50 or $1 off, once i found that was $.01 (yes 1 penny)lower than the original price. It's not clearance at all, but this store has true clearance prices! Just wish they had more of their different options to choose from!
summer James
2019-05
I should be the spokeswoman for the Dollar General. I believe that there customer service is more than extraordinary. You will always be greeted by friendly staff willing to help you with whatever need you have. This Dollar General has an abundance of products. I usually shop here close to everyday for my everyday needs. I feel like every customer will feel the same as me and that the Dollar General is really great and almost every way
Ashley Deese
2019-05
I have never had anything to complain about with this dollar general until one night when I decided to use digital coupons. I wasn't aware (because it was my first time using them) that you could only purchase one product per coupon (I know, common sense lol), but instead of the lady saying "I'm sorry ma'am you can't use a coupon on multiple products" when I asked her how it worked she just simply said "No!" with the most hateful tone, I could tell she was very irritated whether it be because she was having a bad day or because she hates the coupons. When I went to check out I saw the sign where it says to tell the cashier first if you're using coupons so I told her and her reply was "I know, you already told me that" and went on to scanning my items and literally throwing them in the bag. I'm giving 3 stars only because none of the other employees have ever reacted that way towards me. I would recommend, just hope you don't run into that particular employee.
Carl Daniel Ray
2019-05
The dollar store is a great place to run in and grab anything from food or drinks to groceries and automotive supplies and everything in between. Some very good employees and friendly faces every visit. The dollar store is very cheap and I frequently go here for many things.
Megan Tyne Edwards
2019-05
Unfriendly employees, unwilling to accommodate in anyway. If you ask for a price check they act like it's killing them to check for you. I even was told no, I don't know the price. It's a crime to dispute an items price clearly marked differently than ring up price. I simply do not enjoy going into this store. Only a have to no other choice store.
phyllis perez
2022-05
This store use to be so good, man they are getting lazy. They have up to 3 people at once and nothing stocked up, and they are locking the doors at 8pm. Has there been a time change on there hours???
Amy Dewberry
2019-05
I always enjoy going to DG. It's perfect when you just need to pick up a few things. They also always have great sales. The app is fantastic, and you get a $5 of $25 coupon every Saturday.
James Vance
2019-05
They had a good variety a food, clothes, health kids, and toys. It was just hard to find somebody to help you if you couldn't find something. But they do have good prices and a clean store
Julian's simple life
2020-05
Everything is organized and clean. The workers are so friendly. I'd much rather shop here than our local Wal-Mart. Keep up the good work everyone!
PHILLIP Bulger
2021-05
because they never have what I need they're always outed on the shelves it's very irritating and the associates are so rude I absolutely am very disappointed in all the Dollar general stores that I visit I drive a tractor trailer and I love shopping at Dollar general but they're just all awful the new ones when they first open up are really nice but then once they get the merchandise in there and they get people in there and stuff then they're just not friendly anymore
Douglas Harris
2022-05
If your going to lock the doors at 8:55pm when customers are trying to come in to shop you should change the hours on the door and the website. Thats closing over an hour early and a big inconvenience for your customers
Camille Caring
2023-05
If you are going to take a smoke break please at least step away from the front door! Literally had to step around an employee smoking and playing on her phone at the front door. Soooo annoying!
TKG Creations
2020-05
The employees are very friendly and ready to help if you need it. They are very knowledgeable about what they have in the store and it's really easy to get in an out.
Charlene Falk
2020-05
The cashiers are extremely nice. If you suffer with CIRS (mold illness) or MCS this is not the place for you. There is mold in the ceiling and all you smell is chemicals as you open the front door. I can no longer shop here due to my CIRS and MCS.
Nancy Mitchell
2021-05
They are very nice but you can't find much Cleaning stuff their no more as soon they get it on the shelf it is gone
Casie Price
2021-05
Love this store, they always get the cutest things for every Holiday, plus a lot more items we love.
Jerry Deyton
2019-05
Friendly staff with well stocked shelves, for a convenient in and out shopping experience without having to go stand in line...
katherine “kitkat” hoilman
2019-05
I love everything about the Dollar General store they're going to have some competition though cuz our Erwin Tennessee is getting ready to put in a Dollar Tree
Ben Crain
2020-05
Convenient and have a good selection but rarely have nestle chocolate syrup that my children require
Rachel “Rae” Osborne
2020-05
Great customer service and very clean. Always stocked and never any clutter.
Crystal Sluder
2021-05
Very rude cashier's. After I shopped for twenty minutes and was done at the check out then they said they could only except cash.
Sandie Nielsen
2020-05
Great service. Sales clerk helpful. Messy aisles that needed to be cleaned up..
Cheyenne Blake
2019-05
Literally.. literally... Have ALMOST everything you need in one stop.. oh and by the way.. an awesome $1 isle 😎 and super good sales occasionally 🤙
Michael Roberts (M.R.METALWORKS)
2019-05
It's a Chain Convenience Store overpriced mostly but convenient cant turn around these days without seeing one guess there charging enough for there products
Boge Hammond's
2021-05
Great place air was fresh clean floors and wasn't to crowded real nice people
Lucy Hooper
2020-05
Always friendly and i am always walking out of the store with good deals
Wills baby girl us forever
2019-05
I'm not one for Cyber stalking of any sort.Just because something tells I'm somewhere doesn't give you the right to approach me on a app I used for work.Pay me my money for the plumbing work I did.Then ask!!!!!!!!!!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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