Wade's Ace Hardware

Kachina Bolen

2024-05

Had a very very bad experience at this location went in to get some copper pieces for piping, and the lady at the desk was very rude. Didn’t know what all they were even on. She had a male follow me around like I was trying to steal something like I was a criminal. The guy even followed me all the way to the door And watched me get in my vehicle very disrespectful. They made me feel really bad. Made me feel like a criminal. I will never go to this location ever again rude people, and the guy that was following me around to make sure I wasn’t gonna steal anything he literally got six of me to make sure I wasn’t in my pocket and my hands were visible the whole time Store will never go back to and I don’t recommend anybody else to go there unless you don’t mind feeling because they think you’re gonna steal something because you asked for something what it is very not very good customer service they need a fire the lady that was behind the desk because of how she acted I will never go to this location again

jason wheat

2024-05

They had what we needed, just my son had to show them where it was.

Farmhouse Tables

2023-08

I called twice today and talked to Jasper about obtaining a building permit. Both times he was very polite and answered all of my questions. I really appreciate him for being so nice!

Michelle Bucy

2024-01

They had just what I was looking for and at a good price.

David Cordell

2023-09

Not a bad store if you need your basic hardware stuff. It is a smaller store so they don't always have what you may need!

Linda Kelleston

2021-05

I didn't get everything I wanted. But the best part about the visit, was the gentleman behind the counter greeted me , and asked if I needed help, and what is on my list. So I started telling him, and he told me what aisles to find what I was looking for. Great customer service. But I gave them only 3 stars, because I was expecting it to be like the one in Cleveland, Tn.

Tommy Acuff

2022-05

Ordered a mower online to be delivered from here... Had delivery set for my only day off. Called around noon to see if and when it would arrive, was told I'd get a call back. Called again around 1:45, was finally informed that their delivery vehicle "was down." Had to borrow a truck, wander 30 miles in the other direction. Not the way I wanted to spend my day off. Communication is key.... If they'd called at any point to inform, I'd bea little more understanding....

Jaycie Letner 'Walden'

2023-05

Wonderful customer service they really no what there doing and they know there way around the store very handy for a quick fix but u pay for convenience

Elena Jas

2022-05

Went in to get a building permit. After meeting with the inspector the day after, I found out.... the guy at this Ace wrote SLAB instead of CRAWL SPACE, told me the permit was good for 3 years when the inspector said it’s good for 1, and that I was also overcharged. Needless, I called Ace and this bad worker covered up his words and made excuses for everything. All I can say it’s a horrible worker who doesn’t care to take advantage of women.

Lauri Olin

2020-05

A pretty good hardware store for hard to find Nuts and Bolts but they really do need a bigger store and a bigger inventory their lumber yard is just nothing at all they really could use a bigger store their prices are just a little bit too high also you can drive 5 to 10 miles and go to Lowe's and the price is usually a dollar cheaper on most items sorry but that's why it would be good for them to go big and then they would have the market in the town cornered

Paul Marsh

2019-05

Prices hurt a bit and I'm sure plenty of people will travel to Athens to avoid larger purchases. When you need just one little drill bit though... Its there for you.

Annette Seargeant

2023-05

Very nice lady ho waiting on me but the man was very rude

Karen Mason

2019-05

Ace, in Decatur Tennessee has great people that works there, if you need anything for home to sand, just stop in and see Danny and he's employees they would love to help you with all you needs.

Arthur Partin

2023-05

What can I say😁Work there part-time.Decatur is a nice small place to live.

Elizabeth Roberts

2023-05

Good environment nice ppl. Down home feeling.

Randall Reveal

2019-05

Very helpful a nice people. I'll definitely be going there for all my small home improvements.

Jonathan Franzen

2021-05

The staff are very eager to help, gave several ideas on how to fix my issues at home. Ivwas very impressed with the wealth of knowledge i left with.

Ricky Mcconkey

2023-05

Always a pleasant experience knowledgeable sales staff

Dotchi Latham

2020-05

I like this Ace because they have that small town feel. The workers are very helpful too. I go here about once a month.

katlen ashbrook

2021-05

Go all the time they r nice an they ask u when u walk in what u need an they go get it for u an it makes life easier

Sean Osborne

2023-06

The staff was helpful and very cheerful

David Jackson

2023-05

Friendly staff and reasonably priced

Jason Wade

2022-05

Family owned so I can not give I an unbiased answer but good people even Mr Danny

Carlene Gregory

2019-05

This is a Hometown Store with very helpfully people,if you can find what ya want they will....

Marsha Hendricks

2019-05

I love this store. They are always so helpful and friendly.

STEVE WILLIAMS

2022-05

Excellent Service and they had what we needed.

Kent Bristoll

2023-05

Great people. Very knowledgeable

Sylvia Williams

2020-05

Very friendly like family.Always have what im looking for.

Sarah Walls

2019-05

Good place to go ppl are every nice & helpful

Robyn Siler

2021-05

Found what I needed easy enough. Everyone was nice.