4.3 (427)
508 S Willow Ave, Cookeville, TN 38501
(931) 650-6154
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rae J
2023-11
This is the worst Dollar Tree I have ever been to. It’s clean but empty. I went in there for some things that would be found there but walked out with basically nothing.If you’re looking for index cards, they’re not there. If you want safety pins, they’re not there. If you need masking tape, better go somewhere else. I was astonished that most of their shelves were empty. But if you want merchandise that is $5 or less you can find all kinds of things in 1 full aisle.
robelec4
2024-01
Quick and easy to pick up a few items. Store not to busy but the parking lot is chaos getting around. Overall a nice store. Would return.
Art Mattson
2023-11
This location has had stock issues for a while. Shelves are looking kind of bare. The staff is always nice and it's a little hard to get in and out of due to parking.
M M
2024-01
Get a lot of stuff a lot less than other stores & retail shops. From groceries, toiletries, decor, party supplies, crafts, office supplies to cooking utensils, cards & everything in between.
Jennifer Frady
2023-05
I always love coming here. Not to happy with the selection of toys and party supplies they used to have a selection before they went to dollar tree plus. Went looking for stocking stuffers and came up pretty empty handed. They did get some selection and variety in their crafting part of the store where we can but yarn, needles and hooks as well as a variety of wood and other things to paint
Bruce Jones
2023-05
I just love their New Format! It's like Hobby Lobby and Dollar Tree got together! Great crafts for kids at reasonable prices, bigger quantities on some favorite products, and lots of old favorites combined under one roof!! Terrific for those on tight budgets &/or college ones!!
Karen Seals
2023-05
Great service! I needed tablecloths and their shelves were bare because of... you guessed it! Shipping delays. There was an employee who went to the back to dig some out for me from a shipment they had just received. There are some big box stores who could learn a thing or two about customer service from Dollar Tree. I've experienced this kind of service in other stores as well.
Ginger Massa
2021-05
I like this store. It's convenient and has tons of items. So many different things that you can pick up here for just a dollar. Be careful because not all things are a good deal just because they're a dollar. I get books, party supplies, auto supplies, kitchen supplies, cleaning items, small toys to use as cake toppers occasionally and seasonal items. You never know what they're going to have seasonally, so that's always fun to find out too! Employees are generally friendly and helpful, and the store is well organized and clean.
Susan Adcock
2023-07
Watched an employee chase a paying customer off the sidewalk in front of the store today. He wasn’t near the door or anything, he’d just walked out of the store, stood there in the shade and reached into his bag for something to eat. Because he was carrying a backpack (homeless, she assumed) he was told to leave the property after just spending his money there. Not only was her behavior inappropriate, it was rude and disrespectful.
Trevor Ireland
2018-05
Great selection of items including many name brands at a low price. It's also perfect for snacks and drinks
Nancy Jones
2021-05
I like this place. They carry painting supplies, stuff for cleaning your car, loads of socks in all sizes, cleaning supplies, great laundry section-perfect for three to four loads or more(college students). I like going there. Each time I go I discover something new. I love their creating cards, too!
Jacob Garrett
2019-05
Great place for great deals. A southern tradition for getting things actually worth a dollar. I recommend for any birthday or celebratory occasion.This location in particular is very clean and well stocked. The staff is extremely helpful and polite, they always make you feel welcome.Good job to all of them.
Michael Edmondson
2022-05
Long wait to check out. Only one cashier on duty. Poor management of personel. Assistant manager on duty did not step up and help the single cashier but instead just complained about lack of employees rather than step up and help cashier. Customers helped cashier by bagging their own purchases. Management needs ATTENTION.
Ashley Sims
2023-05
Absolutely love this place. I normally go to the one in algood and I drive from Baxter but I went to the one in Cookeville last time August 2022 and actually found more stuff there then I did at the one in algood.. so please do go check this one out if you haven't in awhile..
Shirley Swanson
2020-05
Honestly one of the worst dollar trees in the area! Employees are friendly but the store is ALWAYS a mess and hardly never stocked to well. There are Always lines and a long wait bc of only one cash cashier open while, like today another just standing there. It's very frustrating. I will be going to Algood for now on. I would say, this store needs A NEW MANAGER!
Jerrie Austin
2019-05
Love to shop at the Dollar Tree GREAT buys, but never once have I been in there that you could check out without waiting in a LONG line. Honestly the time I was in the store took longer to check out than to do my up every isle to quickly check out if anything new had come in. They really need to think about the customer on lunch break or mom's on a tight schedule just before pickimg kids up from school or ones like my self run in for a couple items don't want to stand on line for 20 or more mins... Just my opinion.... 😶
Jeff Lackey
2023-05
They don't stock as good as the other dollar trees. Algood has 1/4 the population and their store has so much more.
Mallory Gunn
2016-05
The service was okay. We got what we wanted except for one thing that was sold out, but whatever. It wasn't the end of the world. My complaint is about the woman there. She could have been the manager, but I'm not positive. She didn't check us out or anything, but you knew she was there. You could hear her talking to other employees clearly. Oh she talked about getting her mugshot taken and things like that. I don't think Dollar Tree wants their customers to know that one of their employees, possibly a manager, has a mugshot somewhere. I'm not saying their service is bad, but I would watch out for her.
That Jersey Gamer
2023-05
The increase in prices have been a bit of an inconvenience, there are many times the store isn't well stocked but on the bright side they finally have two self checkout registers.
Donna Faith
2023-05
As always, Dollar Tree is Dollar Tree. I'm loving the new items they've added to the floor!
Lucycar@gmail.com 1010aby
2023-05
Hadn't been to dollar tree in sometime, they had exactly what I needed. Will go back soon,when I have more time. Really wanted to look around more!
Marsha Hamby
2016-05
How do you find out who the district manager is of this store. Apparently, a lady in upper management needs more training in how to treat employees.I can't believe this so called assistant manager is even a manager. This so called "manager" does NOT represent dollar tree very well at all. I have emailed dollar tree, left a message on the 1-800 number. I will not let this situation go. Someone needs to be a voice for the little girl that she humiliated and cussed in front of customers and staff.
Tap The Knowledge
2023-05
Everything's not a dollar anymore. Ouch prices up 25% makes the president's 8% look good
Tammy Michewicz
2023-06
The employees were very helpful in every way. To bad they were out of a couple things I needed.
Julie Graham
2022-05
MY SISTER N I LOVE DOLLAR TREE . HAVE JUST ABOUT EVERYTHING NEED WITH OUT HAVIN TO RUN TO WALMARTS . THEIR PRICE ,JUST CANT BEAT IT.....SMART WAY TO SHOP N SAVE MONEY TOO.
Cathy Lackey
2019-05
I was able to get some Christmas craft items for making homemade ornaments at great prices. It was real busy but the girls got us thru check out very quick.
L Young
2021-05
I have always loved the Dollar Tree. Always friendly faces and the manager even let me bring my tiny little Chihuahua in with me one Thanksgiving ❤💜
LEANN
2019-05
They're definitely having issues. It looks like the store has been hit by a stampede of people going to a 95% off sale. Complete wreck. The one staff member I saw was friendly that's something.
Kathy Loftis
2024-02
Clean nice dollar store
De Gentry
2021-05
I need to change their name to the Twenty Dollar Tree. I always find stuff I didn't know I needed. Today I walked out with 15 flour sack dish towels plus what I went in to get!!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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