Kroger Pharmacy

Deanne Joyner

2023-06

There is an issue getting our prescriptions nearly every month. Have had to go without seizure medication because they did not have enough to fill entire scrip and would not give a day or 2 worth of meds to hold us over even though they have done this in the past. Ordered refill on a friday, they told us pick up in an hour, still no medication on Monday. .Very tired of dealing with them.

Beth Jackson

2023-06

Energetic staff goes out of their way to help, lowest prices in town with kroger discount program (in my exp. cheaper than GoodRx), they fill meds in minutes not hours, and drive-thru pickup is convenient too (lost 1 star for not giving dog treats).

Ariel Drew

2021-06

They are fast. I called them about 20 minutes after I left the doctor's office and my prescriptions were ready. My only complaint is that my Kroger card never seems to stay on file even when I ask them to attach it to me in their system. The lady cashing me out did ask me for it though, so that was nice.

Sonya White

2022-06

Was in line at the drive thru to drop off a script for 15 min. When we finally approached the window. She lowered the shade in our face. I am certain they can see how many cars are in line with the mirror. So I went inside as the 3 were coming out. The head Pharmacist said "we close ate 5". I told her what just happened in the drive thru. She didn't care. It was 503 when I went inside. So now I have to make another trip just to drop off the prescription and I do not live close. This is not customer service. She could have apologized and then sat it on the counter and gotten it tomorrow. Don't inconvenience the customer. I have a choice of what pharmacy I use. I worked in the medical field all my life and I would have never done this to a patient. EVER!

Misty Sims

2023-06

They do not answer the phone. I have made multiple wasteful trips for my prescription not to be ready. When they were suppose to have it filled the day prior to pick up.Always an excuse of short staffed. Staff is rude.

Stevie Love

2022-06

I have used this pharmacy for years but the staff there now is horrible. I just had to transfer all my meds to Walgreens Nashville hwy due to them refusing to fill for 24 hours! We do not even have a huge covid 19 issue in Columbia TN. I could see if this was NY city or something of that sort but come on! Your just being rude! These are meds I need ASAP! Thank goodness Walgreens is still a good pharmacy who cares about their customers! Kroger you need to clean house and find workers with some customer service experience! You should never hang up on someone while they are talking! Pathetic!

Matt G

2021-06

I wont go anywhere but this kroger pharmacy. The staff is always finding discount cards for customers to use to save money if the meds are denied by insurance. They have also loaned meds (non narcotic) for times when i waited until the last minute for a refill.

Sherry Bentley

2017-06

Everytime I come here it take forever to pick anything up! Today there was only one person working and I waited during my lunch just to be told it wasn't ready even thougheq they told me it was going to be ready friday...and today is monday. I will be switching pharmacies...I don't have time for this. And i can't skip my doses bc u can't have medicine ready when it's supposed to be.

John Goodloe

2020-06

I can see how busy they are, but when they have time they always answer any questions I have. To make things quicker I avoid peak times when possible, and always thank them so they also have a positive experience and remember me the next time I am there.

Kimi Suzuki

2023-10

They have very rarely had the food I need to cook with and the guest services are so unfriendly!

Robert Migliavacca

2023-06

Pharmacist and techs at this location have to be the worst example of customer service. Only happy to find the Kroger south location is not affiliated with this store.

Aaron Daniels

2021-06

They NEVER have things ready on time. It's really sad. If it wasn't a chain operation there's no way they would stay in business.

Lindsey bear

2019-06

Gave birth, gave the pharmacy my prescription note for 3 medications, only got one. Seriously, the last thing you wanna mess up is a womans prescriptions who just pushed out a human . lol??!

Hayden Stone

2024-01

Avoid at all costs

Joe Carter

2023-06

Customer service terrible. No help

Wendell Potts

2019-06

Very friendly and helpful.

Christopher Pace

2018-06

It's okay

Brenda Anglin

2018-06

Quick to come and go

Laura Lord

2016-06

Very friendly people