Grass Roots Health | Hemp Dispensary

Alex Brown

2024-04

I absolutely LOVE this store. They always have a large selection of the items I'm looking for! They are very knowledgeable. And they actually took the time to help me understand how to use my new vape. I miss the Fort O spot, but I don't mind driving for good service. Keep up the good work!

Nunya Business

2024-04

Have had pleasant experiences with everyone that works here and enjoy the products but the guy with dreads is the absolute worst. He has a really bad attitude for no reason and is overall just a mean spirited bully. Made my last visit super uncomfortable and I felt very talked down to as a woman.Surprised he is still working in customer service since other reviewers on here been mistreated and disrespected by him as well. Great store but this guy ruins it for me completely so I will be finding a new spot.

CiCi Nicole

2024-04

This is my favorite dispensary in the Chattanooga area!This store is not like your conventional dispensary in the way that their staff is so knowledgeable and egar to answer questions about all of the products they offer.I always feel welcomed and right at home when I visit and never leave disappointed.Their THCa products are of the highest quality and standard in comparison to other THCa products being provided in the Chattanooga area.If you are going to be visiting Chattanooga or are a local and use cannabis products, this is the store for you no matter your budget.

Dank-McPuffins

2024-01

First time visit, right before they were about to close, my normal spot was already closed so I gave them a chance. Glad I did, flower was dank and customer service was friendly, welcoming and efficient. Gentleman that had dreads was greeting and friendly, younger girl that helped me out was also friendly and knowledgeable, loved the flower, price was a little higher then my normal spot, but overall I'd definitely recommed this place, thier products and customer service. I left this review because I read the previous reviews of some entitled Karen's before I visited and was reluctant to give grass roots a try but they earned my business. To the owner, respect for standing up for your team, I deal with Karen's on the regular and appreciate your not cowering.

SJ

2024-01

My experience here is usually always very pleasant but my visit today, not so much. I walked in and immediately got what I came for and left it behind the counter until I was ready to checkout because I wanted to take a look around and there was a lady that kindly allowed me to do that in peace. The Black gentleman with the dreads walked over as I was pricing their CBD products and asked if there was anything I wanted to look at, I politely told him “Not today, just looking but thank you” but he hovered over me the entire time I was looking anyway and appeared annoyed when I did actually have a question. I eventually just walked off to another section of the store because having him hover over me as I shopped was incredibly uncomfortable. After briefly looking around, I went to check out my items and before leaving I checked out their THC-a menu on the wall. He asks if I’d like to check some out and I said not now, but I’ll probably be back later this week. A few moments passed as I continued to read the menu, he then proceeds to say “You could just take a picture of it” as if me simply reading the menu was a problem. I politely told him that wouldn’t be necessary, as I am j u s t l o o k i n g. I have literally never not been able to shop in peace here. It honestly felt as if I was being profiled. I come here and almost always spend $50+ and probably would’ve spent even more had I not been made to feel so unwelcome. There’s too much competition in the city to not have the employees here posses basic customer skills. Very horrible experience.

Mane Jewce

2024-01

Customer service sucks! I was given a refund because I asked for the same respect of receiving my money in my hand like I gave the employee…The owners responded with this:Hi Mr. Israel-I've noted these messages and also the review you left on our google business profile.While I can understand your preference to have change handed directly to you, I support my employees in their reactions to your demands. You already receive preferential pricing, and prior to your visit this weekend, I was already aware of your treatment of my employee Blair on November 15th. These are front-line retail workers and are entitled to a safe work environment that is free from abuse from customers.I support Trey's decision to notify you that you are not welcome to shop at Grass Roots. I wish you well in the future, and I hope you are able to find your products at other stores in our area.

Adam Berry

2024-01

Customer service was fantastic. Trey helped my wife pick out what she needed and was extremely knowledgeable and kind. The shop is clean and has lots of products! We highly recommend and will be back!

Seth Livingston

2018-05

Awesome Local Glass selection. Best CBD products in town. Even the glass that isn't local, the owners go over seas to make sure the foreign workers are paid a living wage and have safe working conditions. They have all the accessories too! Plus, its all at a great price, especially for the convenience of the location.

Isabel Millan

2024-02

I have really appreciated the excellent quality of flower Grass Roots has to offer, as well as friendly and knowledgeable staff. Had a lot of questions and they gave me detailed answers and were able to help me find exactly what I was looking for! Thanks Grass Roots looking forward to my next visit.

S E

2024-03

Elisha and her staff are very knowledgeable and always treat me like family. I know I’m getting the best service and the best product only when I go to Grass Roots. I can’t recommend this place enough.

poncrunk

2024-01

Pre packaged grams always seem to come up short. Either start putting a lil more in the bag to account for moisture loss or bag them up when ordered. And the 1 1/4 pre-rolls cost more than a gram? What sense does that make? That size cone can't hold more than a gram when packed appropriately.

Gabriel Paty

2023-11

By far the best THCA flower that can be found in the Chattanooga area, along with an extremely knowledgeable staff unlike most stores that just sell products. Also an extensive amount of THCA concentrates which I haven’t been able to find many other places

Heather MITCHELL

2023-05

I was excited to explore the products they have to offer. I walked in and was immediately greeted with a smiling face. The store was clean and organized nicely. Brinley was extremely nice and informative and was eager to ask what my needs and interest were. I feel confident with my purchase and found out about the location in Fort O.

Daniel Reno

2019-05

Great deals and amazing products. Lots of them too. Basically whatever you might want or need is right here.

Zach Jolley

2024-01

👍👍👍.Edit: after reading some past reviews. Dang guys, u get what you pay for. I've been to most every store in Chattanooga, as of now, this is tops. (I mean there is probably one or two more stores I haven't gone to)

Herbert Adams

2023-12

I love this place. Their staff is always helpful. Their selection is superb!

Nicholas Lonas

2024-01

Very nice store and very nice staff!! Definitely recommend

Taylor Carroll

2023-05

It's brand-new very clean and provide a service to Chattanooga that more should be doing great employees especially the beautiful girl with the brown hair that check meowt never broke her smile. They treat you like a human being very very good high-quality products

Brandi Adcox

2019-05

My husband and I love this place. They have anything and everything you could need for you CBD needs and the crew is super knowledgeable and helps answer all your questions.

Jas Reese

2023-09

The owner helped me with my CBD purchase. she was very knowledgeable, kind , and made my first visit very comfortable! I will be back!!

B L

2023-05

The manager Christine gave me 100% the best customer service. Especially at a time where customer service in all ways is so lacking. They're very knowledgeable about their products. CBD doesn't work well for me and they really helped me with their understanding of that. Thank you Christine.

Angela Elliott

2023-05

I love grass roots so much. The quality of their CBD is unmatched in my opinion. Dealing with getting older and also anxiety and TMJ issues, they have helpedme so much. All of the effects I’mdealing with my hormones have been lessened using their products. Especially with my anxiety issues. Amazing products and amazing service.

Nicole Cummings

2023-09

I just moved here and I like this little spot. They have a lot of choices and a lot of different flowers, edibles, and concentrate. I'm in love with this lemonade they have.

handy man

2023-12

Always enjoyable, educational thanks to Elisha and her wonderful staff.

Bradley Kelly

2021-05

Super knowledgeable and friendly people here. Prices seem like they can be a little steep on some items but it’s a local small business so my advice is to know your dollars are staying near home and shrug it off, if you can afford it.Update 1/2021 one of the owners or managers & Shelby were working when I stopped by today. Super friendly and so nice answering my questions honestly and thoroughly!! Got a fantastic incense and some awesome head info, Great people’s here all around all the time it seems!!

Logan Lewis

2023-08

Go to for Kratom, CBD, and affordable glass. Bought a glass bowl for my water pipe on a Sunday, it broke after a single use, the manager/owner replaced it without question.

Tabitha

2022-05

One of the best, if not THE best hemp store in Chattanooga. The staff are down to earth and very helpful. The displays are nice and organized so that you find what you are looking for very easily. I will definitely be shopping here for my needs from now on!

Chronicle Daily

2020-05

Visited the store to get educated on products that would benefit my health condition(s). I was greeted and assisted by Nick. He was pleasant, courteous, knowledgeable, kind and most of all patient. I had very many questions and I was also a bit skeptical. He was assertive and gentle - never pushing for a sale. While I've done some research on CBD, it was thanks to Nick that I decided to try the products. I purchased the cream for post surgery pain in a localized area, and also the tincture. The store is clean and well organized. I am a happy customer and will be returning. I had a great experience, as a customer, at this location! Thank you!!!

carter alexander

2021-05

Hey everyone, I contacted them about issues I was having with anxiety, stress and insomnia and Katrina Smith was extremely helpful and knowledgeable about cbd and the products that the store carried. She was able to help and suggest specific products for me to try. I was very, very impressed with the amount of time and care they put into helping. This is a great store with extremely knowledgeable and helpful staff. They are so willing to help you and steer yiu in the right direction. Go visit their shop, call them or check them out online. Highly recommended and I will be buying all of my products from them.

Angus M

2020-05

Great place with a lot to offer. As a combat vet with several PTSD related issues I went there looking for a natural sleep/anxiety aid and they delivered, the staff are very knowledgeable and I trust the products they offer 100% because I truly believe that they wouldn't offer anything they hadn't personally tried and researched first. The staff is friendly too, I called before I went there and spoke with Jessie and she was very patient and informative, answering all of my questions and when I got to the store she personally helped me find products that best matched my needs and I'm here to tell you they worked wonders for me, this store definitely has my continued business.