4.7 (348)
5063 Hwy 411, Benton, TN 37307
(423) 338-5315
burgesshardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Colton Swearengin
2024-01
Like any other small business the prices are slightly higher. But I live close and they always have what I need. Very helpful staff good people.
c. turgeau
2024-02
Most of the time u can find what u r looking for at a reasonable price and the girls r really helpful and will give suggestions if u ask when working on a project for other ideas
Robin Williams
2023-12
This is a mom and pop business. (dinosaurs)They are happy to help you find what you need 6.5 days a week.
Lawrence Pasierb
2023-05
Pretty neat place to shop, if in the area. They are much like an ACE Hardware and that's good. Keeps me from running back into Cleveland to get small items. Staff was very friendly and helpful. Thank You!
sandra swallows (MommaNana)
2024-03
Great staff. Friendly and knowledgeable.
Jana Palmer
2023-05
Customer service with the girls at the checkout is not so helpful but it's probably hard for them to leave cash register to help find things on shelves. Due to they are usually busy when I'm in there. But they have at least usually something for everything I'm looking for and the guys that load stuff on the cars for customers seem pretty friendly and fast
dennis evans
2023-12
U need dog food chicken food stop bye an get it from them I reather buy it from then buy from brand stores
Jana Faye
2023-05
Little pricey but usually have what I'm looking for and the staff are always very helpful whether the ones helping you inside or the guys that help loading things outside. They are a Great place to stop for your local hardware and more needs. Thank Burgess Hardware
Ladah Turner
2023-05
Apparently you pay bogus credit card charges whether they have the products they say they have in stock or not. Unacceptable customer service. The majority of the employees are rude with the exception of two. I thought this would be our go-to feed and supply store as well as all of our family who moved to the area. It will not.
Jonathan Mills
2023-05
Nice people. Great service. My boss sent me to get 40 pallets from them and as soon as I pulled in amd talked to Manger she sent a forklift driver right away to get me loaded.
Jessica Jaco
2024-04
So friendly and helpful!
Dawn Earwood
2021-05
I visit this place a few times a week. I love how all the staff is knowledgeable. The guys are great about knowing my vehicle and loading me up before I even leave the store. I’ve been going here since I was a little girl. I love it.
Justin Dunn
2023-05
Update: Owner got involved and had resolution in 2 days. ...Service Dept: They've had my saw for nearly 2 months. Stopped by after not hearing anything for a month. Tech told me it was starting fine, which was not the issue I brought it in for. Explained the issue again and was told he would have to look at it some more. Stopped in 3 weeks later and was told they replaced the carb but it didn't fix it, problem is, I had already told him I replaced the carb when the saw first started acting up at the time I dropped off the saw . Was then told it would have to be put on the computer since its m-tronic. Why wasn't that done 2 months ago! Then was told he wanted to check out the piston but the muffler is hard to get off of the 201's. Thats why I brought it to a Stihl dealer for service!!!
Francis Farris
2019-05
Best hardware, feed, supply store in Southeast Tennessee. Fast Friendly professional one-on-one service with a nice family atmosphere. Top quality products. Easy pleasant shopping experience throughout the many years doing business with Burgess Feed and Hardware. Will continue to be my #1 go to for all my feed and hardware needs. Thanks for all the years of great service. Highly recommend to all.Keith and Lisa
Adam Kirkpatrick
2020-05
This place has saved me lots of trips to Lowe's and Home Depot with all the stuff they carry. Livestock feed here is high quality and they also special order. Ladies at the front are friendly and always willing to help.
James Efaw
2023-07
Awesome local hardware store.Definitely our goto place for pretty much everything.
Ricky Jackson
2023-09
The folks at Burgess are very helpfull.They have gotten me through some hectic times by carrying what I need.
Ginger Harris
2023-05
Bought some deer cane for my deer camera. Very happy to find some in town!Also carry sportmix dog food which was great because that's what we feed our hounds!!
Randy Kunath. AfterAnotherAdventure
2023-05
Needed a GFI as we were camping at the Chilhowee campground, they had them in stock they have a lot of hardware and some rv type items if you need a repair replacement.
Rebecca “Crazy Cat Lady” Turner
2020-05
I really enjoy shopping at Burgess. The sales people are extremely helpful and very friendly. I'll try to do all my shopping for painting supplies here. When they're not real busy they'll even listen to me talk about my art.
Tyler Tolzmann
2023-05
The staff are always super friendly and are willing to help in any way they can. They will answer any questions or help you find anything in the store that you need.
James Jones
2022-05
Friendly staff to a small towns needs. They take the time to know their customers and always seem to be in a food mood. Smiling. Will go out of their way to help their customers.
Victor Helmuth
2021-05
Just your typical rural handy dandy "we try to serve everybody" feed and seed and hardware store. They don't have everything, but what they don't have you probably really don't need. What they do have is great service and friendly faces.
Scott Poole
2023-08
Always have what I need.very good staff.very helpful
Jackie Mcdonald
2018-05
A worker saw me in the isle and asked me if I needed help. Not only did he show me which item I needed he explained to me why it was best for me. He really knew his products and genuinely cared about his work.
J M
2022-05
We just absolutely love this place. Knowledgeable and friendly staff and they carry most all of our needs , including some live bait for fishing adventures !
John King
2021-05
Moved to the Ocoee area a couple of years ago bought property and have built a home. Burgess has been my go to place. From stihl products and repairs always fixed first time on plumbing electrical culverts always my first go to. Prices are excellent very competitive and the employees are very helpful and knowledgeable.
George Hickey
2018-05
Boy, this is so much more than a feed store. It is an Ace Hardware and a Lowes all wrapped into one small package. It's got the hardware you need, electrical wire, wire nuts, boxes, etc. Plumbing stuff, pvc pipe and fittings, copper pipe and fittings, etc. Limited quantities certainly but well worth a stop, look around and it can save you a trip to the Big box store. The staff is really friendly and helpful, unlike the green or orange store. Give them a try and see if you don't agree.
Jimmy Milen
2019-05
Great folks. Well stocked. We have a cow/calf farm and do a regular business with them.always have what we need and are know about what you're working on.courteous and quick.to help and load it . Really good folks
Matthew Ledbetter
2019-05
Great place little expensive on some of their stuff but if it keeps me from having to drive into the city to go to Walmart or the lows if it's just something they carry can I only need a couple things I try to stay out of town as much as possible very friendly people like the sitcom cheers there except it's not a bar and you're not allowed to drink there but they do know your name but don't go in there and expect them to know your name and you never been there before
Monday | 8 AM-5:30 PM |
---|---|
Tuesday | 8 AM-5:30 PM |
Wednesday | 8 AM-5:30 PM |
Thursday | 8 AM-5:30 PM |
Friday | 8 AM-5:30 PM |
Saturday | 8 AM-2 PM |
Sunday | Closed |
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