3.4 (37)
8097 US-70, Arlington, TN 38002
(901) 377-2633
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Warner
2024-03
Been here multiple times for the pharmacy and every single experience is uniquely difficult. My cell number won’t work randomly despite multiple texts to remind me of different Rx available for refill. Each time me or my husband goes for a kids RX they pull up a different address from the last ten years. We are active duty military and have used Walgreens all over the country and here is by far the least efficient pharmacy and lacking in customer experience.
Vasan Serca
2023-11
I had an interaction by Lane today and he was very helpful. The store was neat and tidy . There was a nice looking AC contraption near the entrance .
J Floyd
2023-05
Wonderful service! I live in Oakland and our Walgreens is notoriously awful, so I personally had a prescription transferred to this one due to not having the medicine. (Oakland Walgreens staff didn't "know how"). So anyway, not only did they assist me with filling the prescription but every employee there was friendly and helpful! Every employee greeted me with a "Welcome to Walgreens" and friendly smile. In Oakland they avoid eye contact at all cost and ignore you. I wish whoever the manager is could retrain or rehire the Oakland staff.
Teka Hampton
2024-04
They are ridiculously rude & unprofessional. Need training ASAP.
Gary Kreis
2022-05
When the lead pharmacist retired a couple of years ago it started going down hill. I had an appointment to get my covid-19 vaccine 3rd shot. Filled out all paper work online as requested . Got to store 10 minutes early. Stood at the window for 6 minutes before anyone asked could they help. They acted like it was a problem to wait on me. Told them I had appointment and was told I would need to fill out paperwork again as they did not get what was done online. I had my appointment sheet printed with number but she said that would not do. Also would be a while before they could get to me. She handed my vaccine card back filled out that I had received the 3rd shot. I told her I did not have the extra hour and would go elsewhere. She walked off leaving me at the window. I waited till the pharmacist came my and told her I was leaving and could she note on card that I had not received my shot. She had another girl give me a new card. The first girl never said sorry, thank you, or glad you came by. She had her back to me most of the time looking at a computer screen across the room. All I could see was the tattoo on the back of her neck, I never saw her face but for a second. Have no ideal what her name was as I did not see name tag. They need someone to manage staff in this area. Pharmacist seemed to be working like crazy, but many others were just marking time. Being a great Pharmacist does not mean you are a great manager.
Peeey Weddendorf
2022-05
We’ve been with this pharmacy since they opened. They had WONDERFUL pharmacists AND assistants. So friendly and helpful. They knew me by name. When the lead pharmacist retired the other wonderful pharmacist was moved to another location and half the assistants were changed out as well. Now I know ONE assistant. BOTH pharmacists are extremely unfriendly and the one who gave me my Covid shot was cold when I attempted to have lighthearted conversation with her. I don’t recall her even responding. Get it together!!!!! Replace these two pharmacists with two who actually at least act like they care!! What’s going on???
Scott Baird
2016-05
Having worked as a walgreens pharmacist for many years I was very disappointed again with this location. Waited in the drive thru line at 620pm for 15 to 20 minutes to pick-up rx's that had been ready since 4pm. Not sure what the issue was with the truck in front of me but that was about 10 minutes of the wait. Got to the window told the tech who I was picking up for when she asked me if I would pull around the building so she could help the car behind me. Why? She said the rx's were ready but one was flagged and I had to talk to the pharmacist who was taking rx's off the voice-mail system. So it was expected of me to pull around, get back in line, and wait who knows how long for the car behind me to me helped. All this because apparently the pharmacist thought the voice mails were more important than a customer waiting at the window. The voice-mail is a recorded system that can be accessed at any time. It would've taken a competent pharmacist less than a minute to take care of the counseling that needed to take place and get the customers on their way. Instead of taking the reasonable course she chose to transcribe the recorded messages that could easily be accessed any other time causing further delay in the already slow pick up process.
Sandy Aso
2022-05
Worst pharmacy EVER. 3rd time here for a consultation/blood pressure check and they make you wait 30 plus minutes while they’re literally just standing there with no customers. They hide away in the back and act like they don’t see you. Terrible service.
Mombie.
2023-08
Not friendly certain check out staff, don't want to single out all of them, only one in particular.
Cole Fullerton
2022-05
They post competitive pricing on the app, but don’t honor it in store.
Nancy Terry
2023-06
Med pick up...quick, extremely friendly.. thank you
T Dunn.
2023-10
My go to Walgreens. Helpful employees.
Brenda King
2022-05
Very rude pharmacy techs and cashiers. They have never heard of customer service.
David Walker
2022-05
They had fresh flowers for Valentines day and Dove chocolates.
Sheila Hensley
2019-05
My local Walgreens. Love the pharmacy staff. They and all staff do what it takes to serve. Best Walgreens in my opinion.
Ernest Atwell
2019-05
Worst wal greens i have ever had to deal with..dont know there back side from a hole in the ground..fire them all n tear the building down
joel hartzman
2023-07
Very nice and clean store
Guowen Wu
2023-05
Very bad service,cashier Mey.
T. C.
2023-09
Customer service is horrible.
Bryant Swanson
2017-05
Really nice pharmacy staff!
jessica macneill
2021-05
Photo center lost my order again.
Dorothy Woods
2018-05
Always good fast service.
Brian Engebretson
2023-05
Had just what i was looking for
Darrin DuFur
2016-05
Awesome place.
| Monday | 7 AM-11 PM |
|---|---|
| Tuesday | 7 AM-11 PM |
| Wednesday | 7 AM-11 PM |
| Thursday | 7 AM-11 PM |
| Friday | 7 AM-11 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 8 AM-10 PM |
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