Petco

Donald OBrien

2024-02

The service was awesome. The gentleman who helped with my aquatic purchase was friendly and professional, answering all questions. The cashier was the most pleasant experience I have ever had interacting with a employee. She was friendly, fantastic personality and pointed out the benefits of the rewards program. She was the best.

Aly far

2024-02

Purchased my bearded dragon from this petco. The staff were knowledgeable and extremely helpful with the care he needed. Their online prices are incredible!! Fish department is nice. They hold a nice assortment of fish and well taken care of.

evelyn tekrony

2023-09

Petco is the reason my cat is happy and I am broke. I've never had any problems with purchases from petco. I love the variety of fresh dried cat treats they have. I do wish they had fresh raw cat food, but I haven't found any other place in town with that either.

eric kiefer

2024-03

Store was not tidy. Everything we bought had the wrong price than what was on the shelf. The cashier was less than helpful.

M. R.

2023-11

A great place with a wide variety of items. Including dog food

Charles Wagner

2022-05

Terrible store, where do I begin. First of all never EVER buy an aquarium stand from Petco, terrible quality that is completely unacceptable, if you're going to buy a stand I firmly believe you can buy a better one at Walmart. I assembled the stand and out of the box I noticed the top was warped and I almost knew that it wasn't going to sit correctly right then and there but I assembled anyway and set my 55 gallon tank on top and it wasn't even close to sitting level or flush with the stand. The tank literally teeter tottered on top of the stand, I was so disappointed especially since I live almost 2 hours away. They never gave me a receipt with the purchase but I took it back anyway still assembled. I get to Petco and the employee and manager could see the stand wasn't flush across the top and acknowledged that the stand was unusable. I explained the situation and the "best they could do" was give me a gift card back for the cost of the stand. Here lies the issue, the stand cost 119.99 and they gave me a gift card for $90. I asked why it was only $90 and they couldn't give me a reason as to why they were withholding my money. I explained that I was not given a receipt with my purchase and they still refused my money back and just gave me a gift card to that terrible store. The customer service at that store even before my purchase was terrible. I had to drag the stand up to the front counter myself (halfway across the store) and I felt like an idiot the entire time since other customers were staring at me and the staff did nothing to help me get it to the front counter or carry it out to my truck, nobody offered any assistance at all with my purchase. I walked around the store for a half hour while one employee dragged their feet helping another customer because I had informed them I wanted help carrying the stand up to the front counter. I have worked in retail for most of my working life and this experience at this store was completely embarrassing. If I had any sense I would've just went to a different store in the first place. They don't even deserve a star at all in my opinion they deserve zero stars. I attached a photo of the aquarium stand. If you want to buy a quality aquarium stand, I recommend Petsmart. I attached a photo of my completed tank on a Petsmart stand.

Steven Larson

2023-05

They have a great selection in aquatics and were very helpful. My nano tank looks better after just one week than I ever expected.

Linda W

2024-02

We waited quite a while in line. I wouldn't say the cashier was overly friendly but all was fine.

Karla Markley

2024-04

The one in Souix falls never disappoints me. Always nice and helpful

Brandon Buchholz

2023-05

Stephanie, the groomer.. She does a outstanding job with My shorkie Charlie! And he is excited every time to see her also..

Jackson Eyton

2019-05

Helped us get our chameleon, Joey. Friendly staff and fairly knowledgeable. Very happy.

Danielle

2024-01

I like coming here. I always have fun exploring and enjoy seeing the animals. The employees are always friendly 😉

Juli Adams

2023-05

Very friendly. Jugger had her pedicure and she was very happy. (Please, no fat shaming. She has Cushings, and is very self conscious.

Natalie A. Garza

2023-08

We took my mom's cat inside and she seemed to enjoy the outing. It's a very nice and clean store. They didn't have the brand of treats we were looking for but we got the "paw of approval" for the treats we found.There's always room for improvement, but 9.9 is still good, right? 😸😁

Bella Driver

2023-10

Do not drive to the store without calling. One cashier and my online order for pick up was not there when I showed up. I was refunded but Is the only petco 4 hours away from my home and my dog still doesn’t have his medication

Samantha Siler

2019-05

I like it much more than the PetSmart nearby. Feels more open and very friendly staff. They have free puppy play time on the weekends that I love to bring my 4 month old puppy to for socializing. And not surprising we always seem to find something to buy!

erika mora

2019-05

I did not got the nail trimmer name but she was great with Lulu, Lulu is not a big fan of getting a nail trim... But overall my experience was very pleasant and if i visit this town again and need a nail trim for sure will go to this location, thank you!!!

Amanda Hauck

2023-12

This is the only shore that carries my dogs honest kitchen food toppers. It is a nice clean store.

Melissa Agnew

2024-04

Great variety friendly and great customer service.

Christina Hoff

2023-07

I was so worried about Fig being groomed for the first time! The staff did so well with him and were patient and kind. He looks fantastic. I will definitely be bringing him back!

Jamie Dawn

2022-05

Very friendly & helpful people! I could spend all day there.

eric colin

2024-04

Got all I needed and very helpful staff

Trevor Deurmier

2023-12

I bought a group of fish from here. They were the first to show signs of ich and treatment didn’t work. Ended up killing off almost the entire aquarium

Morgan Stensaas

2019-05

Happy doggie after spending the afternoon at the groomer. Chasity is amazing! Our dogs know her by name and are always happy to see her. She does a great job with them and always makes sure they are comfortable and happy. She also pays special attention to my baby girl's nails (which has always been a hassle for us to do at home).

George Smith

2023-11

I will not be taking Allison back there they say she had fleas claim they gave her bath but cut her while doing her nail and she was bleeding and very wet when I picked her up it's unacceptable how wet she was the bleeding was a total disaster I had to point the bleeding out

Jenn A

2023-05

I didn't get to stay long enough to look closely, but the prices seemed a little high. I was going to look at birds

Natalia T.

2023-05

They had an amazing deal the weekend that I went. It was half off dog food. The sales clerk was amazing and helped me pick out things to help with my dogs and anxiety about separation. She helped me with the little things like toys and treats as well. I enjoyed shopping with them.

lizzy lehrkamp

2019-05

Wonderful staff! Oakley sure does love the cart ride. The coupons and palsrewards are my favorite.

Kevin Davis

2023-07

The grooming staff did a great job on our Yorkie! Super friendly and truly care about your pet. We will be back!

Edith Bazan

2024-04

They are very friendly and helpful