4.8 (771)
1920 S Sycamore Ave, Sioux Falls, SD 57110
(605) 371-2100
allcitypetcareeast.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stefanie
2024-01
Been a client of ACPCE since January 2021. The staff has always been professional, attentive and caring. Dr Minion is personable and a delight to speak with. You can tell she cares a lot about patients’ fur kids. She takes her time with your pet and the visits are never rushed.The practice has a service plan called “Paw Plan” which provides a membership type service for overall reduced fees. Although I do not utilize this service, I know several who do and have nothing but positive remarks.Their website allows for ease of scheduling a visit with any of their vets, or for just a quick vaccination.
Timothy Horger
2024-04
Dr.Paul and all of his associates were VERY PROFESSIONAL and have excellent customer service skills and as NEW RESIDENT to the area, they welcomed MY Feline kitten kid and I like family…Great job…Great care…
Nicholas Skajewski
2023-10
All City is a staple to pet owners in the greater Sioux Falls Area. Comfort, kindness, and a genuine concern for your pet's health are at the forefront of their practice. As a pet owner, it's paramount to feel confident and comfortable when seeking care for our beloved furry friends, and All City Pet Care truly excels in this regard.The staff at All City Pet Care are not only knowledgeable and professional but also incredibly kind and respectful. From the moment you walk through their doors, you can sense the passion and dedication they have for the well-being of your pets. They go the extra mile to ensure that both you and your pet feel at ease during every visit.In a world where our pets are cherished members of our families, finding a veterinary clinic like All City Pet Care is a true blessing. They consistently prioritize the comfort and well-being of our pets, and their kind, respectful, and health-focused approach makes them a standout choice for pet owners in need of exceptional care.Bonus pic of our pup being healthy and enjoying camping trips!
Lab Lover USA
2024-02
Fantastic practice. All the staff are amazing and make it clear that they are there to offer the best care for your pet. The Vets take their time to complete a thorough exam, discuss findings and options for treatment. I always leave feeling like a valued customer - even when they are extremely busy they make you feel like they have all the time in the world. I would give them 10 stars if I could.
Scott Heckel
2024-05
We love All City Pet Care East. Dr. Krenik has taken care of 4 of our pups over the better part of two decades and truly wants the best for them. He takes the time to go over all options when we’re presented with a challenge and helps us make the best decision for our pets and our family.
Lori Sterling
2024-04
I loved the calm and friendly atmosphere. My pup is typically nervous and anxious and he did so much better than he had done at his other vet. They listened and gave great advice for questions I had.
Lori Devries
2024-04
I and Max had a wonderful experience. Dr Nantke has a heart of gold. He got on the floor to examine my old geezer, such a caring vet!!! He took great care and his time to be sure I felt fully informed. I hope he never retires!!!! :)
Amanda Gieske
2024-04
Service was good, no issues with the staff either. However, All City Pet Care is getting so expensive. Over $500 for a small dog teeth cleaning is ridiculously over priced. I had no idea it was going to be that expensive. I should have asked the price prior, that was my fault. Places that are this expensive make it hard to provide proper care for your pets. You can definitely find a cheaper vet in town. All City Pet Care has always been a little more expensive than other places in town but I absolutely love our vet doctor so I never wanted to leave. But with these prices, it’s getting too much.
Jeff Reilly
2024-03
Always convenient appointment times and very good service. They take care of my pets as if they were theirs and do a great job of explaining any further care needed. I have been going to All City for over 20 years and have never been disappointed in the care and compassion they have for our 4 legged family members!
Team Trevino
2023-10
Our puppy was seen at the East side clinic this week! I was very happy with the concern, care and love he received during his appointment. I felt very informed on his care plan over the next several months and into his first year!
Dennis Teresa Miller
2024-02
One of our “fur babies” had a stomach bug, and not himself. Dr Emily, and Emma, were so kind to Oliver, and he’s good as new now!
Avery
2024-02
We have used all city east with our now almost 3 year old dog since day one. The time pet owners make in their schedules in order to maintain their animals health is hugely important and should be respected. Today I leave the second attempt at an appointment very unimpressed with the lack of care of my dogs health. I will be finding a more suitable and knowledgeable vet clinic.
Devin Nelson
2024-04
Wonderfull staff! Our bulldog LOVES to go here. She gets so excited to come see the Dr! The treat here very well and take care of her!
Elaine Lofswold
2024-04
I took my cat to All City because he had a sore paw and was in pain. The vet was amazing, explaining the reason for the sore paw and what the best solutions would be. I'm happy to report that Jack is feeling so much better already!
Brian C
2024-04
I've never been in this place, but I know they are good people.My father used them for his dog, Belle. And he'd been a client for quite a while. So when my father missed an appt, they reached out to my sister (who also used their services). They were more concerned about my father than the missed appt. As it turned out, their call alerted us to a medical emergency that my father was having. We (my sisters and I) are forever grateful for that notice.I'm sorry I had to give you the bad news of my fathers passing over the phone. But Belle is enjoying her life down in Texas.Thank you.
Chuck Schipper
2023-09
I can tell Dr Paul really cares for animals. He's very loving and gentle towards my dogs. He's been treating our pet for 8 years. The staff are professional and kind. I can't see us going anywhere else.
Michelle Ann Nutley
2024-04
My puppy and I are new to All City Pet Care East and so far it's been a great experience. Signed up for the Paw Plan for my pup at our first appointment. Looking forward to what the future holds!
Jacqui Shoemaker
2024-04
We were happy to see that Dr Paul was still here. We entrusted our pets care to him when we lived here before. We moved to the KCMO area 12 years ago and are now back. Wouldn't have gone anywhere else for our furry kids.
Patricia Thompson
2024-04
I am so grateful that they were willing to get my dog in on such short notice. He was having really bad back problems. They were so kind and understanding. I would recommend them to everyone. Thank you !!
Teresa G
2024-03
All City Pet Care has the most knowledgeable Veterinarians. I have been to others but will only take my pets to All City Pet. No guessing at what's wrong and only finds and treats the real health issue. Friendly customer service and they don't treat me like I am there to serve them. I use the Paw plans, and that's the way to go, no paying all at once, just monthly payments.
Kendall Saucerman
2024-02
I spent $258 to get some anti nausea medicine.Didn't get the care my animal needed.I was misled by the pawplan and their website claiming all pets deserve affordable care. Had been told I will be charged extra for dental extractions but can't be told how much extra till after the appointment. Told each extraction can be anywhere from $50-$300.So really I could get charged for 3 extraction anywhere from $150-$900But other vets only charge $200 FOR A TOTAL DENTAL APPOINTMENT INCLUDING EXTRACTION.So I paid them my last $258 my pet is still in pain from a not needed filler appointment and I can't afford care we actually need until February. They don't care about my animals health they care about making money.If I would have gone to the other vet in the first place I would have been charged WAY less and my animals needs would have been met immediately. Don't fall for this scam. It's not worth it. Not only is my animal suffering because of the lack of care but I can't afford to get help elsewhere cause they won't give me any sort of a refund. Absolutely distraught.Oh and for a bonus I was told if you don't pay they will keep your pet until you do. So if I would have went ahead with the dental not understanding they were going to charge me more money I wouldn't get my pet back.No reasons a pet needing dental leads to more than $300+ in bills on top of the nearly $700 yearly plan that doesn't cover what's needed...I mean really who knows how much I would've got charged... All we needed was a dental. Wow. If it sounds too good to be true that's because it probably is.Choose your vet wisely!
Kimmy Mickelson
2024-01
We were able to get an appointment immediately and Dr. Nantke was awesome as always! He seemed to know what was wrong with my cat right away and All City took great care of him overnight and throughout his time there! I would recommend All City to anyone!
Ashley Adkins
2024-01
The dr genuinely cares about animals and is not dismissive. He explained in detail, in a way we could understand. The techs were amazing, as were the ladies in the office. Gave us hope when other vets dismissed us.
sarah larson
2023-11
I am just so grateful for Dr Paul and team! The genuine kindness and respect for our fur babies is done with wholehearted care. After years of going to the vet being such an anxiety ridden experience-for ALL of us-finding Dr Paul (4 years ago) has truly changed our lives. Thank you PCE we are grateful for you! ❤️
ray foust
2023-12
Every time we bring our cat in for her annual checkup, the staff treats us in a friendly manner. Dr. Priesz gives our cat a thorough exam. She shows kindness and respect to us and our cat. Pets come first at All City Pet Care. Great place for pet care.
Marla Richard
2024-02
I was in and out quickly with my pup. All she needed was the bordatello oral vaccine. She didn’t need to see Dr Paul this trip and the tech just administered it in the lobby. All good!
Galacia Pokos
2024-03
The staff and doctors are always kind and professional, and I know bringing my pets there always results in the best care for them. Setting up appointments and finding times is often better than the other places in town, from my experience!
Erin Burggraff
2024-01
We just moved to town and needed to get our pup’s vaccinations updated. Dr Krenik and all the staff at All City Pet Care East were capable, kind, and obviously wanted the best for my little guy. I’ll be happy to return there for any future care Harley might need 😊
Ashley Putzier
2024-02
The lack of empathy and care they showed my sick animal is disgusting. I wouldn’t take your pets here as it seems they only care about doing vaccinations and don’t care to help sick animals.My cat had been having urinary symptoms which I believed were caused by a UTI. I called around noon to have her seen and was refused a vet appointment. I was told I would need to pay $15 for a urine collection kit and they do not see cats in the clinic for UTI because the stress can worsen the symptoms. So I had to drive across town to pick up the kit, back home, then wait for my cat to pee. Of course my cat didn’t pee until after the vets office had closed , but I was assured by front desk staff that I could keep the sample in the fridge though and that would be fine. I was able to collect a sample around 9PM. I dropped it off in the morning and when asked when I would hear back because my cat was peeing blood and crying , I was told “well it’s usually pretty fast to run the test but we’re really busy today” . I reminded the front desk staff my cat was in pain and peeing blood and the sooner the better. I hadn’t heard anything by 11 so I called. No news. My cats peeing blood everywhere while this is going which I continued to remind them. And she was crying in pain. Called at 12:30. No news and they seemed irritated that I kept calling. Finally heard back around 2PM. This is over 24 hours after I noticed symptoms and she is progressively getting worse. Which really made me upset because they claimed the whole reason they refused to see her the day before was because it would worsen her symptoms. So I was told she does seem to have a uti but it was hard to get good readings because it was crystallized and she asked me “did you happen to put this in the fridge?” I told her yes I did as I was told that was ok. Seems like it wasn’t if they couldn’t get a good reading . I get the meds and things start to get better but a couple of weeks later , I wanted to have her actually seen in clinic because she was peeing again and I felt something more may be going on. I was again flat out refused an appointment with my vet .Throughout this entire process I never received a phone call from my veterinarian. No one called to check in to see how my cat was doing . The staff seemed irritated and put out by me trying to advocate for my sick baby. The whole thing has been disgusting and I am very disappointed.
Hannah Fortin
2023-08
This is Hannah’s mom and I had a great experience with All City PetCare East. Dr. Priesz was so sweet to my Chesney(Benji) as she said Chesney reminded her of the Benji dog on TV😆
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
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