Black Hills Power Equipment

Jason Gideon

2022-05

We was deep into the black hills when out UTV hit a large hole and broke our front left suspension. We were way too far to walk and the day was getting late. We called around to Polaris dealers to find someone to help. Tim was not a dealer but offered to come recover us and our rig. He took us to the dealer to drop off and then to our hotel in Keystone. Nice man, and I'm sure takes care of his customers likewise. Thanks for saving the day Tim.

Brian Freed

2023-07

I called yesterday and asked if they’d look at a dual-fuel (gas/propane generator) that won’t start. The gentleman on the phone was super nice, said sure thing, etc. This morning we drove 30 minutes to bring the generator here and the guy at the desk was dismissive and condescending. Said “they” (mechanic? who’s they?) won’t touch anything if it has propane. I clarified it’s still a small gas engine. Nope. Let him know they told me yesterday to bring it in. He decided that, despite not being on the call, he’s certain I must not have said anything about it having propane. Again, the guy on the phone sounded like all the glowing Google reviews. Just be aware your mileage may vary depending on who’s thereFollow-up: a different shop in Wyoming took a minute to listen. They did a compression test (requiring neither propane nor gas) and verified it’s now a brick, not a generator. Whole interaction took less than 15 minutes. Your interpretation of my request confirms how little you were listening. I do apologize for name-calling in my original review, that wasn’t necessary and I’ve edited it.

Chris Wieman

2021-05

Excellent service all around! I needed my riding lawnmower repaired. They picked it up, fixed it and brought it back to me. Excellent work, quick service and very low cost. Tim was great to me and very flexible with the pickup and drop off process. I will definitely go back to them when I need to!

Scott Eastman

2022-05

Talk about easy to do business with. Mower was repaired on time under budget and everyone is extremely professional, friendly. Living in Custer I'm so glad I didn't have to go all the way to Rapid for a repair!

jimmysmooch

2017-05

Was here a few weeks ago for a tire repair. The owner(or possibly manager) was a total pain to deal with, very arrogant and demeaning. I told him what I wanted and he proceeded to argue with me about why I was wrong. Then, once I finally got him to agree to the tire I wanted, all he seemed to do was interrupt and slow down the guy changing my tire! I had never been here before and unfortunately I had friends with me... Very embarrassed! Won't be back.

Rick Hultman

2021-05

Excellent SERVICE!!! Well stocked in the best cub cadet snow blowers and the coolest golf carts ever... Full service STILL chain saws... You should stop by and SEE THOS PLACE!!!!!

C Scott Bailey

2023-05

These guys are great to deal with. Perfect reasonable repairs on 2 different golf carts I have

Jason Peters

2023-05

Very professional. Everything I’ve bought there or had fixed there has been top notch! Thank you!

Ralph Singleman Jr

2022-05

These guys are great! They know their stuff and had what we needed in stock. Really made our weekend.

Josh Cronquist

2022-05

Not a fan of the guy behind the counter. Vary arrogant and no help with getting the parts I needed walked out and will not be back.

Randy Hill

2018-05

Great place for Small Engine repair And all types of ATV Repair. Local Stihl Chainsaw Dealer. A loggers best place to shop.

Jim Pope

2019-05

Excellent service over multiple visits! They have given good advise by phone resolving issues also!

Marcel Wahlstrom

2016-05

Great service and very knowledgable staff. They have everything you need for both residential and commercial needs.

Jim Lyndoe

2022-05

Tim ,Lewis and Chris will do you a good job.