2.9 (43)
100 E Sioux Ave, Pierre, SD 57501
(605) 224-4962
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Don Jose
2024-02
Peolpe we need to call corporate and fill a complaint this store has bad service,poor customer service I will be calling corporate this has to stop we need new fully trained staff that treat customers with care and respect because if it wasn't for us paying customers they wouldn't have a job and I guess they seem to forget that it's so sad
Navil Sully
2023-08
Customer service is terrible. Their “team lead” bill was obviously not qualified. Not only was he rude and had no customer service skills whatsoever but he decided to completely disregard policy. This was the first time in years I purchased something at Walgreens and it will be the last.
Breana Jirsa
2023-05
This review is especially for Lori! A bad service experience made absolutely right by them!!! As they say, stuff happens, and sometimes there are few options to make it right but she definitely did to the fullest. A saint as far as service goes. She handled our automotive repair issue quickly and honestly and you can really tell she loves her people here, respects them, and gives the same to whoever she serves on her shifts. Thank you kindly!
Letticia Hammett
2023-11
The customer service sucks! The employees make you feel like your bothering them if you have a question or purchase
Brandi Steinbach
2023-05
it wasn't horrible it wasn't great! While checking the guy says you know there is a Walmart in town. I'm not sure why he said this. I wasn't dressed Walgreens fancy but I didn't feel Walmart classy. He also commented on my purchases. No!
Jae Jae
2022-05
Pierre Walgreens, really what more can I honestly say. All I know is if you want decent customer service do not to Pharmacy during the evening unless you enjoy some the worst customer service of your life. The lady with long brown hair working at the window handing out medication to a customer on Friday 01/14/2022, had the worst attitude problem I ever experienced in my life, when she seen my son and I standing there waiting to be helped. She said oh GOD!!!!!!!! Like wow! My best advice to anyone is go elsewhere! Save yourself the trouble and time, we was never even helped! :(
Melissa Keefe
2023-05
Convenience is key. Rob is the nicest clerk. He will actually inquire about products and is wonderful. Most other staff try and avoid you.
Kelly Fennell
2020-05
Went to pickup a Rx that the phone message said was "filled and ready to be picked up". I waited at the drive up window for 25 mintues before anyone came to the window to wait on me. When I said what I was there for I waited another 5 minutes and then was told the pharmacist had to check on it and it would be a few more minutes, I said I waited 30 minutes already and couldn't wait any longer and that I would have to stop back. I did not get a "sorry for the waiting or inconvenience...nothing!! Definitely need to get more organized, and maybe some customer service training.
Jennifer Rudsenske
2019-05
This happened just now. When we were going through the checkout line the customer ahead of us had a great conversation and interaction with the cashier. When it was our turn, the older woman who was cashiering didn't even acknowledge our presence. If you are going to treat customers differently, we can spend our money differently by going elsewhere.
Menace S
2021-05
Bill at the front register was very rude. He accused me of stealing and was very rude towards my grandmother. I love Walgreens as I am employee in another state, but he did not follow through Walgreens ECC Guidelines.
Val Rose
2023-08
Hi There was a real snotty guy working trying to get our pictures but he just was meh and was rude and was acting sick and just rude it’s unbelievable that you have people working like that there
Diane Bentz
2022-05
Pharmacy was horrible so after many times and every line of upset customers at the pharmacy I took my business to another pharmacy which tells me they are getting a lot of Walgreen customers switching for same reasons. People don’t seem to know what they are doing on any level. Other city Walgreens are great but not Pierre. Horrible customer service.
Erika Anne
2017-05
Staff is always incredibly helpful they help to suit your personal needs. Sometimes checkouts can be slow but the customer service is always great. 5 extra stars to pharmacy and management.
Edward Benson
2018-05
Decent experience with this location. Definitely not as clean, well maintained, or stocked as other locations I've visited just a decent level experience. Some of the staff is friendly enough to makeup for store location issues.
Cindy Rheault
2022-05
I used the pharmacy drive thru window to receive a prescription. The employee at the window provided prompt and courteous service. The drive through window was easily accessible.
Wally Bentley
2017-05
Definitely not close to any standard I've experienced at Walgreen's in other states. Staff are terrible and management is worthless. Such bad experience, I filed complaint with corporate office
Andrew Opp
2018-05
Store is nice and clean, staff wasn't that friendly. Always have problems with my prescriptions there so switching to a different pharmacy.
Daniel Wallace
2019-05
One star might be to much for this location. So many issues, all can't be listed. An official complaint filed with Walgreens corporate office is still open.
Nathan “Nate” Pool
2022-05
The person at the counter was very helpful and had a great personality.
Mark Songstad
2019-05
Blow customers off at RX drive up in pierre SD they will be loosing my business for poor customer service
Dondra Smart
2018-05
The assistant manager is rude and takes forever to help customers shes always grouchy acting with a bad attitude......seriously need professionals
Dolloff Antiques
2020-05
What is the point of calling ahead our the doctor calling ahead if they don't even start until you show up at the counter anyways ?
Phyliss Beitelspacher
2023-05
And like going into Walgreens, good place to shop
Debbie Bruce
2018-05
Sat in drive thru for over 15 min.
Scot Halko
2023-11
A fine Walgreens.
Brandon Brown
2021-05
Dirty and not well stocked.
Michelle Carrier
2023-05
Friendly staff
Mahafuj Hossain
2022-05
Awesome
CHARNE WALTERS
2019-05
No problems
Kimberly Anderson
2017-05
Your the best!
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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