Menards

Barbara Peters

2024-03

I special ordered 5 sheets plywood, they came very well packaged, protected both sides banded and wrapped. Thank you

Morgan Anderson

2023-09

I love Menards. The Menards in Mitchell and Sioux Falls are amazing and have great service and employees. We went in with a list and the employee was rude and unhelpful. An hour later he finally tells us he doesn't work this department. He could have said that at the beginning and we wouldn't have asked him for help. Then the project manager Nate came to "help". He was so incredibly rude, snarky and unprofessional. I can't believe he is actually in a management position. He has zero customer service skills and is just flat out rude. I work customer service/management and I cannot imagine EVER treating a customer the way we were treated. We will NEVER be back.

Michael Sellon

2023-05

Great home improvement store. You can find just about anything you need for a home here, and if they don't have it they can order it for you. They also have the best price for milk in town along with a few small isles of feed stuffs. No produce. Staff is usually friendly and helpful. Their rebate program is pretty good if you're a frequent shopper it can add up quickly.

Bradford Chirnside

2023-05

Nate in the lumber yard is absolutely the most snarky, non helpful employee I’ve ever dealt with. There is no way that a guy this rude should ever be a customer facing employee. I know it’s hard to find employees now, but this guy should be in the back on a forklift and never speak to a customer.Talked terrible to me. Slow to help load MDF, made me pull it from stack and get it ready to load onto cart before he would help. I’ll be back as I’m remodeling a home and a barn. I let it slide this time, but there better not be a next time for this rude know it all snarky employee.

Vanessa Hudgens

2023-05

Mark has to be one of the most un-professional employees to date. I had asked about him to others and they mentioned he is a MANAGER! That is shocking to me. His behavior was condescending and his ability to locate a single item was zero. Do NOT ask him for help.

Ken Potter

2023-05

Friendly staff, everyone greeted me with a smile and good morning. Everthing on my list was in stock and the shelf. They have a big display of Halloween and Christmas decor on top of everything else -- I know where I'll be shopping to decorate the house!

driving Boll

2022-05

Had previously picked up material for a building project. Some materials were missing that were ordered and paid for. Went back 7 months later with receipts and we were pleasantly surprised at the FABULOUS service we got. Rick in customer pick up was unbelievably helpful. Great service all around!! We'll continue to shop at Menards.

Liv Ashcraft

2021-05

I have done my best to be as patient as I can with this store and their inconsistencies. I buy the same product quarterly...every time I have to ask for help finding it. It has to be modified...today they sent me out the receiving doors to use the chop saw. Can anyone give me decent directions/instructions no. Can any staff stop, no. So after spanning inside the store twice, outside yard twice I find the chop saw, and have to get back to my job.I get up front and can barely breath due to moving so fast, and the mask. I took it down to try to catch my breath and the cashier, says "put your mask up" treated me like I had the plague. never said hello, nothing.I am fed up, and will do everything in my power to not return to this store. 3k steps in 15 mintues, no help. and yes I called the store first. The response wasn't great. its corporate and they have no control. They have 100% control of customer service and being decent people They have control of proper signage and attempting to help people.

C Emery

2022-05

Didn't get much help inside. Outside help was great as always. However, the lumber was damaged so that lead into problems as I had to rent a flatbed to go after what was needed. A call went in first and we were told they had it all in stock. I guess they were right but they didn't allow for the damage. Now what? Another trip another cost for a flatbed and gas? Wow. Very disappointed. Not a good day.

Steve and Sharon Miller

2022-05

At 4 PM today I stopped by the. Menards. I had tons of friendliness from the customers but the check out? Seriously Pierre? No welcome..no thank you. Just downright rude. The 11% rebate is supposed to speak for the store now? No voice among those in the check out? Not worth it. Get someome who ENJOYS their job and people...too bad.

Lisa Needham

2022-05

Way understaffed for a Sunday afternoon. Two employees couldn't help me with a bed because they didn't know about beds. John who works bed , was on phone for over 15 minutes working with a customer on weather they wanted to have him order for them. Once done, John helped me but wasn't thrilled. I got the bed but trying to get someone to get it down off the shelf was a hassle. John ended up finding a machine to go up and get it. What a hassle. I should have bought at my local store and hauled it the 5 hours to SD. Lesson learned. Just be ready to get the run around. No one seemed to care that I spent $1100.00 . Very disappointed !

Brandy Coppersmith

2023-11

Menards always has everything I need and usually helpful employees.

Trevor Botts

2021-05

Menard has been a great gift to our town. As with all box chain stores the usual gripe with local businesses has ensued. The unbelievable access to products that were unavailable previously is astounding. Menard is simply the most affordable place to buy nearly everything they sell. The mail in rebates are tops. The staff has always been helpful. Literally every employee I've spoken with helped me perfectly. Knowledgeable and courteous.

TC Kierstead

2023-05

During covid I came to this store without a mask. And I was surrounded by employees all giving me a piece of there mind I refuse a mask again. And then they man handled me out the door. The manager knew and did nothing.

Betty Dunaway

2021-05

We brought our trailer with us today to buy thousands of dollars in flooring, doors, and bathroom vanities to finish up our rental property we are building. Apparently as of Monday all of a sudden you have a mandatory mask policy. Really? After months of this going on. We will be taking our business to Rapid City or ordering through someone else. I'm not wearing a mask now.

Tracy Nystrom

2021-05

Shopping for flowers. Ok selection even though i saw many dry and wilted onesChecker was not friendly. Did not say anything to us. No hello or even a thank you have a nice day. Usually we have very friendly interactions at checkout. Male supervisor was not friendly either.Customer service is lacking in this store lately. Disappointed

Jessica Sorton

2023-05

Wow new front line team lead Aileen needs to work on her communication with customers very rude Short and curt when she talks We have used afirm to pay for big purchases we just did in january and now "We don't do manual entry" Just wow.....

Teresa Mazzocchio

2021-05

This store was so rude about mask wearing. I have 6 small children and I had 2 employees jump on me about my kids having to wear a mask in their store. One employee said the don't have to wear a mask if they are in a basket, so I put 3 children in 2 baskets and walked around and couldn't find what we came for, so we left. When will people and retailers realize the pandemic is over and we are in the endemic now. I was so disappointed with Menard. I'm glad Pierre has a Runnings.

Luke Skinner

2019-05

My wife and I weren't very interested in going when the store in Pierre first opened, but after a couple of Black Friday shopping runs, we go there pretty regularly now. Menards has a large and diverse selection of products at very reasonable prices for the quality. A fair number of items are equal, if not lower priced, than Wal-Mart. Also, the store is well lit and clean, and the staff is friendly. This is a definite recommendation for a shopping destination in the Pierre area.

Spencer Lucas

2017-05

As a community we are very lucky to have a Menards Store. It saves trips to Sioux Falls or Rapid City to get items that you could not buy here locally.I have shopped there and I will continue to shop there, have not had any issues. They are great about returning items!

Andrew Gilkerson

2021-05

It's always a privilege visiting the world's largest menards, not only do you get the tools and resources to get the job done. You also get your steps in just putting your cart away. I hope everyone enjoys this place as much as I do.

Jackie Schmidt

2022-05

We just bought flooring there.We had the most amazing young man help us.helpful, caring,sweet.i wish I would have gotten his name, he definitely deserved a raise!! BRAVO

Terri Jepsen

2021-05

This morning when I went to Menards, I was so happy to see the signs on the main entrance doors that said : Masks are required in our store. Thanks Menards for showing that you care about your employees and your customers.

james221ladwig

2021-05

Great, except I feel like christmas lights should be sold year round. Keep like 5 or six different styles in stock and I guarentee people will buy them! (Probably me) only 3 stars because they didnt have cornhole either. .

Lucas Stoeser

2020-05

Menards has a really big selection of about anything from household items, pet stuff, hardware, lumber, paint doors, appliances, food, ect. Plus if you walk around you find good deals /clearance items. Above all else the staff are very professional and very helpfull.

Will Griffco Recover

2019-05

Stopped in here with a cousin of mine. We had to get some electrical materials. He knew a lot of the employees well because he frequents the place. Your run of the mill Menards which is always good. Here in the midwest we have corporations that we only get to experience like Caseys General Stores, Hy-Vee, and Menards. They are always consistent businesses that you get great products and services from in this region of the country.

Tammie Foley

2022-05

The only thing more rotten than the wood is the management! We tried to buy some plywood and it was the most warped thing we've ever seen. My 80 year old father when through a dozen pieces looking for a straight sheet of 4x8 while an employee just sat there and watched, never offered to help. The management didn't care and told us to take it or leave it.

Bobbi Johnson

2018-05

Overheard a manager or assistant manager in the receiving area berating employees while yelling and using extreme profanity! I could never work in those conditions with that kind of hostility coming at me! There is a right way and a wrong way (and this was a very WRONG way) to treat employees. Wow. I'm glad no children were around to hear it. Made me extremely uncomfortable and I headed for the exit!

Robert Hopper

2016-05

Not sure what all the squabble is about - Pierre has wanted a Menards for years. While they aren't the end-all or be-all of anything, it is nice to find what I'm looking for without having to resort to the internet, having to order from an out-of-town supplier,or getting gouged by other local "home improvement/hardware" stores in town. While I dread the trek (huge store) when I need something, I am glad they're here.

Dolloff Antiques

2020-05

We were trying to practice social distancing like suggested. However, when we went to the back door to pick up the item we bought online. The brain dead people back there couldn't figure out how to bring it out to us took a half hour totally ridiculous.