3.9 (79)
2244 University Ave, Hot Springs, SD 57747
(605) 416-9351
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
max meyer
2023-05
It’s family dollar… it’s obviously not going to blow your mind away or necessarily be any good…. But It could be worse. At least they sold white claws and Pokémon cards so that’s a win I guess.Official Review Kings Score: 1 Broken Family Dollar
Virginia Kinchela
2024-03
Like shopping here. The store is clean and well organized.
Squiggly
2023-05
Amazing customers service on feb 3rd!
Louis Holland
2022-05
They have protein bars pictured in the Ad for $2/5 with a coupon on the app. They rang up $3.75 each. ( .25 higher than the tag on the shelf ) I showed the checker the Ad and asked her to manually fix it. I was told she would have to call her boss at home and that they would have to call their supervisor to approve it. So I would have to wait who knows how long for that to happen. If I was in management for Family Dollar I would be embarrassed by the ineptitude of this policy. If it’s an obvious mistake fix it for the waiting customer. So much for customer service.
Aimee Jamison
2020-05
Like to give them less, still waiting to get full refund on merchandise, apparently the manager isn't allowed to override a transaction, so have to wait for district manager to Call me!!! They only gave me half price back on clothing, when I paid full price, less than a week ago! With tags still on and the receipt. I used to shop there 3 to 4 times a week, not anymore, I'm going to the Family General from here on out.
Kristy C
2023-05
The store is a little cluttered but they have a good selection of items. They had almost everything that we needed. Their prices were acceptable.
Joy Bella
2020-05
I had originally gone across the street to your competition, and found them to be very rude and unhelpful. I told the cashier I’d go across the street instead. Good move on my part. FAMILY DOLLAR was way more friendly and helpful. Especially the girl who used to work at Daily Bread.
Brenda Even
2019-05
Clothes were over crowded and just hung up where a hangar would fit. NOT SORTED/ORGANIZED AS PER SIZE!! Couldnt even look through them without a bunch falling off the rack and on the floor. I had shoulder surgery on left arm, plus a cane in the other. There were 2 employees standing at counter visiting ~ even though we were in plain view, NO ONE came to assist.We then went to look for some medicated cream for my daughter. A staff person was standing there looking for where to put an item back on the shelf. He did not POLITELY STEP ASIDE so as to let the customer go first. Also knew we were looking, but offered no assistance.When we got to the counter, he asked if we found everything ~ my daughter said "No, not really", and he said NOTHING.This was the WORST customer service I've had at a FAMILY DOLLAR STORE in SD that I've ever had.... So dissapointing.11/16/2016 @ 8:30pm.
Where's The 10mm
2019-05
Its family dollar, no big expectations, this one is fairly clean ans pretty well organized the Isles are tight. Over all I would give it a 7 out if 10. I will continue to shop here.
Rye Guischer
2022-05
Gr8 employees!!! Always greeting you when u walk in the door. Always chatting with you and making sure you're alright. This IS a small town. I love going there.
Robert Neiers
2023-05
My favorite dollar store in Hot Springs. Always clean and organized with clear aisles. Great selection too.
c-man A
2023-07
Google maps made me drive by it so im giving it a bad review.
Cec LH
2023-05
Total b!**h at the counter. She needs to remember who pays her bills.6/24/22 around 6:30pm.
joshua anderson
2019-05
So nothing really stands out about this place. I came here to buy a fan. It took me a while to find it, but I found it. most of the fans there had damaged packaging so I had to pick through what was there and find one that wasn't damaged.
Benjamin Martin
2022-05
Update: +1 star for service improvements despite short-staffing, good job!
Matthew Lee Premer
2018-05
There is always stock in all of the aisles, but they have a decent selection of things for a good price.
Karen Shaw
2023-05
Love all the people there. Very friendly.
Terry White-Shaw
2021-05
Stocked pretty well, was able to find most of the things I was looking for.
Monica Rose
2022-05
It was a learning experience; because of the remodel. I had to learn where everything was again.
Irene Wells
2019-05
Great place to shop and staff was very helpful😄
Cassie Miles
2019-05
Great store, great deals.. nice and clean
Charles Roberts
2019-05
Nice clean store, staff very helpful
Jordan Cabotage
2019-05
This store is currently kept well stocked
Sabrina Gibson
2018-05
Good choices. Good prices. Lots of specials.
Amiel Deveau
2021-05
Nice and clean!....good selection
Eileen McDonald
2018-05
Can't find anything and always out of stock on what they used to have
AngelB 1980
2018-05
Absolutely love this place!
Melissa n Talyn
2017-05
Filthy and employees are smoking at front door
SterlingJamie Bryant
2017-05
Has great deals.
Kelly Bennett
2018-05
nice place cashiers friendly
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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