3.3 (48)
41 E Calhoun St, Sumter, SC 29150
(803) 418-0919
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dale
2024-04
Talk about slowwwwwwww in the pharmacy!! I have been dealing with cvs for 20 years I moved here to Sumter and I have never ever seen a CVS pharmacy that was extremely slow. I mean I sat in the line for over 30 minutes with only 3 cars ahead of me . Told to come back within a hour to get prescriptions came back a hour 30 minute later and still not filled . CVS you need to send the district manager or the manager over the pharmacy to this location because the staff at the window seems like they have no clue on how to run the window .
mike ardis
2024-01
Disgusting store with horrible pharmacy employees. Attitude city and don't want to work. They'll lie as easy as a human being breathes. Don't be fooled by the few "great" reviews on here. Those are filler reviews from people they know. This is true a "One Star" store and even that's too high for them. The cashier's are great but the pharmacy needs to be cleaned up. I'm transferring all my prescriptions from this holdover from lazy ville
Vicki Roberts
2024-02
The pharmacy cashier held up a line to help a customer read his wife’s shopping list. The cashier should have asked for help for the customers waiting. Bad customer service on the cashier’s part.
Itaska Walker
2024-02
Do not use this pharmacy. I requested my rx be transferred to my Dr. Office pharmacy. 48 hours later and still they have not transferred my rx. Also, the staff is extremely rude.
Nana Barbara
2023-10
CVS on Calhoun has my business. I used to go to a different CVS but switched and I’m glad I did. The front staff is amazing. The pharmacy could use more help as I think they are tired and overwhelmed (some more than others) but still much better than another location.
lisaahemm@gmail.com lisaahem@gmail.com
2023-07
Employees in the CVS pharmacy and drive-through are very rude. They’re just plain nasty. The worst customer service ever. Over the years I looked over a lot of things. But I’m very tired of it. It keeps getting worse every year. If I could give a zero I would. It’s time to make a change. A new pharmacy somewhere else.
Shellbelladingdong
2023-08
Staff was horrible and not helpful at all. It seemed like they hated their job and annoyed when I asked for simple questions. I just switched pharmacy and came to this they were and it's only been 3 days and I'm about to switch to a different pharmacy they took forever to finally get My meds I told the woman I'm like I have eplipsey can u please hurry bc I can't skip my meds they don't care about anyone with a disability.
Lakeisha Lowery
2023-05
The pharmacist (Mary) is both rude and impatient and when you are talking to her about an issue she makes it seem as if you are bothering her or wasting her time. She is a pharmacy supervisor but doesn't care to hear anything about the incompetence of her staff. Not the the first time the pharmacy has messed something up and I've had to jump through hoops to try to get it fixed. Just sad!! While it is definitely not all the pharmacy staff, the 2 bad apples spoil the bunch. Smh...moving my prescriptions TODAY, I've had enough.
Raymond Reinsant
2024-03
I needed a last minute thing..before the store closed. Whether I'm first or last you were open for me.
Angela Riles
2023-05
The people who work in the pharmacy are very rude and nasty ! Mary Thompson and Vandese were extremely rude and nasty! I will go back to Walgreens! Never should’ve tried them again after leaving 3 years ago! Supervisors need to look at the camera’s around 1815 hrs tonight and look at their unprofessionalism !!
That Walker Girl
2021-05
Always greeted when I go inside. It's a welcoming environment. I've been going to this pharmacy for years and even though I don't talk to them it's good to see the same faces. Those ladies work very hard and I appreciate them.💞 Best Pharmacy Team I've ever had
Empowered Disciples
2018-05
Over the past 5 years I've came here to take advantage of the nice deals & promotions only to receive very poor customer service. The ad will even state you a coupon from the Sunday paper & get "$X.xx off" and they won't take them. The cashiers are poorly train on coupon use I've had to walk out empty handed many times. I've had mangers be rude here as well just because I wanted to use a few coupons I'm not even talking about extreme couponing here like I've always had 10 items or less. Ive had them make faces & talk to me with an attitude all over trying to use a few coupons why are you treating your customers this way? Rolling your eyes at customers is incredibly rude. They make up rules that are not even on the coupons! I've been told things like will the picture shows this product so you can only get this item when the wording says "good on any Tide product" for example & there isn't a limit. Once again I'm about to leave this store all I was getting was 4 items, wasted my gas & time (20 min drive!) to try to get a deal. The other CVS in town is amazing I think I will stick to that one in the future even if it means I miss out in a cvs promotion if they don't have items in stock. I'll be sure to warn others about the poor service here.
Chris Jones
2021-05
I never write reviews but have to on this one. This is the WORST pharmacy in the state of South Carolina. Not only are they slowwwww, I mean keeping 1 car in line for 27 mins, but they 98% of the time will send you a text message that your meds are ready and you you go to pick it up and hear, “it’s not ready yet.” Get it together people, people depend on there medication for survival. 1 star for slowness and texting meds are ready when they are not.
Annie Knox
2022-05
Rude Customer service in Pharmacy over talk you and don’t want to listen to what I have to say… This happened several time… Wish I can give no stars…. Changing Pharmacy but checking reviews first to see the best one…
Meg Shinall
2016-05
I like the people who work in the store and in the pharmacy. They a friendly neighbors and always ready to assist with a smile. The pharmacy folk are particularly outstanding! The store is clean and very well maintained. The prices are good and sometimes I can find a real bargain!
Marilyn Gainey
2019-05
Rude customer service in drive through and pharmacy. They dont answer the phone and if they do immediately an attitude. You will sit in the drive through for 5 minutes while three employees are talking inside. Rude.
Mary Weaver
2021-05
I should not have to come back three times to pick up a prescription that I called in the day before because it's not ready!UPDATE: it just gets better and better. Went back the third time to be told that Medicare's system is down so they can't get approval so now I have to come back again!
Loretta Wells
2023-05
I love the store staff the front part and the pharmacy they're very friendly.
Michael Adams
2022-05
Good place to shop,and good place to pick up prescriptions.the employees always have a great attitude,very friendly.
Gina Mcleod
2023-05
Great experience. They answer the phone and are polite. Fast service. Thanks Mary. 5 stars.
Flossie Nero
2022-05
To me they were overwork but they made it a point to keep there cool and provide the best customer service. Kudo's
Barbara Mughal
2019-05
Drive thru service should be just that. I shouldn't be in line so long that I have to turn my car off.
Zachary Sesay
2023-05
Very unprofessional and rude behavior. Do not come here ever! 👎🏾👎🏾
Kellie Haley
2018-05
Had more than one run in with the assistant manager she is very rude poor customer service I was trying to tell her something and she looks at me and said I was talking to her very inappropriate
Teresa Land Hamilton
2020-05
Really good service and employees are always helpful! Very organized as well
Penelope Avins
2020-05
VERY LONG WAIT TIME TO ANSWER THE PHONE IN THE PHARMACY DEOT. THIS IS THE WORST CVS IN THE CHAIN👎👎👎👎👎
Becki Robinson
2022-05
Drive through for the pharmacy is ridiculous slow
Jim Schrum
2022-05
Friendly people good price
A R
2020-05
They are just as bad their other location.🤦
Emily Ruth
2023-06
Fast and friendly
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-9 PM |
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