Public Storage

D S

2023-09

Came with dead rat. Not weather sealed. Holes in side door. Water after first rain. Denial of any problems known.

Stephaniedavis Davis

2024-03

This was my worst experience at a storage facility. It was always trash on the ground when their was never anyone in the office and.the price to high I recommend go somewhere else

Bryan F

2023-05

This is one of their larger locations in the upstate and outdoor as well. They have other, much more upscale indoor storage facilities, but for most, this should do just fine. They have a locked gate that you'll have access to 24/7 with your own code.Plenty of parking and street lights for night time lighting. They do a pretty good job of keeping the area clean in general. The prices are getting higher and higher though. While this concept isn't something new, over the years we've seen the prices just keep going up and up for the same storage unit. For that some I'm deducting a star. Again, this practice is nothing new in the world of storage units. It is however annoying to say the least.

Kendra Moore

2023-05

Genesis has been amazing helping me with any information I have! I’ve noticed the location has been so much cleaner inside the s units and outside. I have both. Genesis is extremely courteous and respectful and I love the customer service she gives !!

JAMES BRADFORD

2020-05

Martha was fantastic. Extremely efficient and helpful. She made the entire experience easy and smooth. I highly recommend this facility while Martha is here. I have used it previously and will use it for all my storage needs. Let’s try to get Martha a raise!! Very clean and safe.

Madelyn Jones

2016-05

Great service. Very happy with both Crystal and Helen. They have helped us each and every time we have asked. The storage place is clean and secure. We love it. Every time I'm in there the service just gets better! I see that Martha has taken over here. She is great!

B Taylor

2015-05

Excellent service. Steve was very friendly and great with the kids too. He was able to help me figure out what sized unit I needed quickly. We were in and out fairly quick. Definitely would recommend. Very clean, well kept facility. I feel comfortable knowing my things are safe and secure. Also I would highly recommend asking for Steve especially if you have little ones along.

Terina Avery

2021-05

Martha is An Outstanding Representative for your business. She made an exhausting hot tiresome day more pleasant. I didn't have all the money in my account for the storage however she was generous enough to give me the 1.00 I needed. I highly recommend this place.

Raven Baugh

2022-05

Public storage is an awesome company to store with! if you are looking to maximize your storing experience I highly suggest this facility the property manager Elias won’t hesitate to help you find the right size storage space at the best rate. Not only will you receive the best customer service you will have a great team of workers ensuring your storing experience is the best and most comfortable.

Maddie Cate

2019-05

Martha was very helpful and informative! She was so sweet and helped us look at multiple units to find what would work best for us! Hardly had to ask any questions. She informed us of everything before we had to ask. The process was very smooth and easy. Thank you Martha!

Shavaun Hawkins

2014-05

Steve was very professional and assisted me with finding units that best severed my needs. He was very knowledgeable of the options and renting the units went very smoothly. His caring and kind mannerisms made me feel welcome as a customer. The property itself was well kept. I would highly recommend this facility.

Byron Pritchett

2022-05

OMG this young man was so nice and helped me out and around the facility even though he was on break! He definitely went above and beyond to help me. I wish I could give him a huge tip because he deserves it! I think he said his name was Elias. Elias if you read this thank you! you really saved me!! I am recommending everyone to public storage.

Evelyn Dailey

2020-05

Martha was very friendly. Was greeted with a smile. Very helpful ,made renting a unit less stressful. Thank you .will recommend this location highly.Tracy and Martha have went above and beyond with helpful service. Would most definitely recommend this place to anyone.

Tonya Marie

2018-05

I have used this storage facility for over a year now and never had an issue (outside of random rate inflation). I always see Martha when I pay monthly, she is always smiling and happy to help. Love dealing with her she is a pleasure! :)

zelda armstrong

2023-05

I just want to say, Niki and Elias were awesome! Great customer service. Friendly and professional all the way. I would remember Public Storage on Chesnee Hwy to anyone.

Robert Moniz

2014-05

Helen, the property manager, was extremely friendly and helpful when I arrived with my crew to unload the moving truck into my reserved unit. She took me to examine the unit, then explained all the relevant details about the rental process. Just a few minutes later, we were unloading the truck into an inside 10 x 10 unit which was just the perfect size for my belongings. The facility is neat and clean and well laid out. Access hours are convenient. And the price is right!

Jesse Massingill

2017-05

Today at Public Storage, Martha gave me the most professional and courteous customer service. I wouldn't have expected such graceful and polite ways to be attending a storage place. The low price of storage and the unusually good service are the reason I gave Five Stars.

Garrett Johnson

2018-05

My experiences with Public Storage have ALL been made manageable, professional and extremely pleasant because of Mrs. Martha. She is knowledgeable of the business, consistent with keeping her word, informing you of what is going on with your unit, and by far has an impeccable personality. If she was to ever leave I do believe her experience, loyalty to her customers and down right contagious friendliness cannot be replace. A genuine and considerate person and that's a quality that is rare these days.

Kyle Craven

2019-05

The property was clean, neat, and well kept. It was secure and safe, no problems at all. Martha was very helpful and friendly. She did a good job of informing me and helping me to pick the right size unit. I'd recommend it for any storage whether it be long term or short term.

malcolm johns

2020-05

1STI have to say that I have never met a more courteous and attentive staff then at this PUBLIC STORAGE.MARTHA the manager made sure all my needs were satisfied and made EVERYTHING convenient for me.Thank youKEEP UP THE GOOD WORK.

Nell King

2016-05

I came in needing some information on a storage for when I move in September and Helen was very helpful and gave me all the information I needed for when that times comes. The property was clean although the office was being remodeled Helen in all that mess still made the process easier. She has great customer service skills and I would make sure if I know of anyone needing storage to send them to public storage.

Ellie Shearouse

2014-05

Recently I needed short term storage for a special project.I was helping my aunt with renovations so I needed an off-site staging area to store items that were in the way.Since Public Storage offers month to month rentals I rented there in Chesnee. I was pleased with the friendly service and the pricing w as well within my budget.I would rent from them again. I also have recommended the them to others. Helen and Steve Carr about their customers. They go to great lengths to offer service and merchandise to support the customers needs. Thanks for the help guys.

Sarah Linder

2014-05

I no longer have an unit at Public Storage, but the people there are excellent. Helen has been the ideal manager. There is no problem too small or too big she can't solve. She is extremely friendly and considerate. Every store needs someone like her. She will make your business go far. And Steve is just a sweetheart. They always go above and beyond to make sure the customer is happy and satisfied.

KC Hampton

2017-05

Dealing with Martha and the PublicStorage call center was fantastic. Martha answered all my questions, gave me a courtesy call when I completed all the on-line information, and was early for my appointment to complete the paperwork. A first rate experience all the way around!

Brenda Shearer

2016-05

My husband and I are splitting up. Yesterday, Amanda D., was so patient, understanding, and helpful. She made something that was, to me, a traumatic event, seem so easy, simple, and a piece of cake. She showed me several units and allowed me to select the one I felt more comfortable. She made recommendations that were very very helpful but didn't push. And the storage unit was clean and I love the security and that my unit comes with a lock already.

John Patrick Mullins

2019-05

When I opened a storage unit at this location last week, the site manager Martha made the process quick and easy. What is more, she bent over backwards to help me out repeatedly. I would've been in a real spot in packing my unit without a step ladder, and she lent me one. At one point she gave me a short ride in her golf cart to spare me the walk. Those were just a couple of Martha's many kindnesses that weekend. It is reassuring to know that my property is under her courteous, responsible, and accountable management.

Jeff Shell

2018-05

Great access for semi. Martha is the best person I’ve ever dealt with. She is so helpful and a real pleasure to meet. I️ highly recommend her.

Donneta Reynolds

2015-05

I got my unit when I had to down size. It was the best. The location is great, Ms Helen is the Best !It great for the extra room, for myself and my service member child while he is Active Duty. Its great for the extra room when I need as long as I need.The customer service from Ms Helen and Steve are great !Thanks so much for being there..

Pamela Poole

2020-05

Ms.Martha is very helpful, knowledgeable, & nice. She sold us stuff to keep moisture from our stuff & even offered stuff to help us move. She even helped us when our Information changed.A clean place that's safe & good for your stuff. Highly recommended place.

Megan Moran

2016-05

Martha was very helpful! She helped me find the perfect storage unit for my needs! Making sure I had the right protection. Would highly recommend to others looking to store belonging/ moving!