CVS

Cece Asbury

2023-09

I coupon here a lot & it’s always fully stocked with everything I need .I met a great employee today named Brandy, she had great customer service skills .. very friendly & helpful. I had difficulties with my transaction & the store manager Marie fixed the issue, always friendly & helpful every single time I’m there. I love coming here … One of the best CVS’s in SC in my opinion.

Warren Wieszczyk

2023-09

pharmacist is a horrible person. Just starting to get treatment for throat cancer with radiation and chemo. Asked pharmacist where I could find 100% aloe for my neck and she told me she was too busy filling prescriptions for customers who were not there rhan to come onto sales floor and help me find the product.

Cynthia Jackson

2023-08

Just waited for 25 minutes on the phone. I had already been to the pharmacy once today and they claimed not to have my prescription. I do blame the parent company CVS for not providing additional help that is needed at the store. I will be moving my prescriptions to a pharmacy that cares for their customers!!

Maya Muller

2023-05

Scheduled a covid vaccination appointment a couple hours in advance from the website. Get to the store location fifteen minutes prior to my appointment, discovered that it was canceled. To top icing on the cake, my drive is over half an hour from this location. CVS has always been my favorite health and beauty department store up until my experience on yesterday. What a joke! Instead of expressing my frustration with the pharmacist on duty, I filed complaints with HR, and my experience has not improve much from my experience at the store location. Team Walgreens!

Deena Kay

2023-05

Because of Ms Deana this pharmacy rocks. When she is not working -and she deserves a day off - this place is not the same. Santee CVS doesn't realize how lucky it is to have such an amazing pharmacist manager!

Clara Jacques

2023-05

Usually I just pick up medication by drive through & always get great customer service. On Friday , August 5, 2022 around 5:15pm , I went into the store to pick up a few things & medication. After gathering my items I proceeded to pharmacy counter the young man with an accent got my medication when he was finish I asked him to do a price check for an item I had, even though he was at the register he told me to go up front to have that item check (REALLY). I asked so y'all can''t check price back here anymore? Than he reach for the item I told him nevermind and I kindly put the items back on the shelf and left. Don't know his name but he definitely need more training in customer service. Going forward I will go to another CVS /anywhere else.

Robert C McQuillan

2023-05

If I could rate lower. I would. The employee said he was the manager.. he threw a ups shipment back at me because I wanted a receipt. As rude as on could be. I will go out of my way to insure cvs is rewarded for hiring such people. He said he had worked there for 12 years and could not give me a receipt.Follow up.. management response was as bad as the behavior. You can understand why the employees behave as they do

Janna Rutherford (Jai)

2023-05

Use it as a necessity for prescriptions. Had some one issues with the pharmacy staff, involving their demeanor, and professionalism, and lack of courtesy to customers...But I do love to shop at this CVS ,, bc they have all my preferred brands of cosmetics, hair, bath, personal care and hygiene here, so I shop here a lot...

Kellie

2022-05

The pharmacist, Deana, has always been very helpful and knows what she is talking about when I have any questions. I have, however, had some of the other employees that were very rude. Most of them are kind and helpful but a few need to learn what customer service means.

Annette R

2023-05

In Santee, SC, an older associate was profiling my mom(81yrs yng n myself....)Everywhere we went in the store, she pooped up and was "peeping" us out, walking behind us through the card aisle, ,we kept looking at her eye for eye each time she "peeked or popped us behind us"... Then, it's time to pay for our items up front, she's no where to be found!!!!! Three customers online, we did self svc!! Her old wrinkled behind was then probably looking at the camera...... I never experienced that in that particular Cvs or any CVS before.

Tim Strickland

2022-05

For 3 days (several times a day), I called the Santee CVS pharmacy to have prescriptions filled. I am handicapped and have been quarantined here away from family with Covid. I was on hold for 20-30 minutes each time and they never answered - ever! I also opted to contact the front of the store to see if they would give my name and number to the pharmacy to call me when they could. That employee said she would give it to them if she had time. I finally gave up. I called the CVS in Manning - they immediately answered. They told me that I would need to call the CVS in my hometown and have them release the hold they had on the prescriptions. I called them and they did it. Called Manning store back and they are filling them within the hour. This conversation and transaction between two stores took less than 15 minutes! We are constantly in the Santee area. From now on I will drive to the CVS in Manning - they deserve the business. The Santee store is no more than a convenience store on a corner.

Ima Qtrhorsemom

2022-05

Rude Pharmacy Tech. I understand that you are short handed and we were patiently waiting. You didn't need to be rude to my mother who had an appointment to get her COVID shot.

Sdsmhhc D

2022-05

This pharmacy needs some serious customer service training! Training in everything actually. There is no customer service here or pretty much anywhere anymore. People’s hearts have waxed cold. Santee seriously needs another pharmacy but getting people to work is the issue around here.

Tray H

2023-05

I love shopping here. The supervisor, Tray, is super nice & very helpful... love her sweet smile

Jeronica Frazier

2017-05

I've gone to this store all my life! The employees and I are in a first name basis. Dave in the pharmacy has never met a stranger! Without a doubt this is the BEST CVS by far!

Iesha James

2021-05

I really think they should do away with the Covid testing here. This location is already slammed packed and you have to wait in long lines to get your prescription, because it's the only pharmacy within 30 miles. Now with the Covid testing you have to wait in line over an hour to get your prescription. At least post the appointment times for testing so people know when to avoid coming here.

Laura Looney

2022-05

Had to use restroom while shopping, reported they would not allow to use restroom. Left all my stuff and went to IGA down the road. Poor customer service. Lost my business forever!!!

Joann Soda

2022-05

This place has a rude young pharmacist that plays games, makes my mother drive two trips for our 87 year old cancer serviver grandmother... We are moving to a different pharmacy the only reason my family used this one was because it was the only one in town.

Colleen Weir

2023-05

I needed help printing photos Tracey was so kind and patientAppreciate her attitude and her coworkers as well

Allie Dickson

2017-05

All the workers are very sweet and I've only had a few issues but the issues were taken care of immediately :-)

Joseph Jordan

2022-05

No one answered the phone in Pharmacy...called several times! Terrible service!

Joe Sulpy Junior

2017-05

The worst bathroom I've ever been in. I've been in porta potties cleaner. And then when I tell then about it they act like that's normal, where's the problem?

a k

2016-05

Great store but they need to add that the pharmacy closes at 9 on the weekdays

Theresa Huggins

2023-11

Great 😊

Michael&Amber Miller

2021-05

Super quick and easy, very organized with the vaccine.

Curtis Carr

2023-05

Pharmacy rarely answers the phone.

F Money

2021-05

Thank you for letting me use the restroom. Kind employees.

Heart Love

2023-05

Slow and rude all the pharmacist!!

Dede Gillard

2018-05

Dave is an awesome man. Always a kind word

Vivian Profit

2023-05

There always out of my medicine!