4.1 (386)
2386 Chestnut St NE, Orangeburg, SC 29115
(803) 531-2954
petsense.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Takiesha Riggins
2024-04
Great services and clean store. I just wish they carried more products.
donna Smoak
2024-04
Extremely helpful employee. Had want I needed before I even knew what it was that I needed for my dog's problem.
Kim Robinson
2023-10
Well the store is half open when it supposed to be. I work and have been by there a couple times at 9am and store not open. How do y'all keep letting this happen? And been a few times and no one is to be seen and then the 2 managers decide to come out office when im ready to check out, y'all need to get it together.
Janice Sherman
2023-11
It is alright will help if they can i like tractor supply store the best it is father down the street
Richard Fuller
2023-05
We took our 4 months old puppies into the store. There were other puppies for sale and a family interviewing them, the staff were wonderful and accommodating. They loved on our puppies and were very helpful with any questions. Very pleasant experience
Allen Briggs
2024-03
Great place to get your furry family members groomed. 👍
Caroline Mahala
2024-04
Great grooming of my dog. Very reasonably priced
Shannon Steedley
2023-09
Found the perfect collar for my little guy!
Janice Walker
2023-05
The lady was very helpful and good to me in this place the cashier she brought my dog food out to the truck for me a good place to shoppers at all the time thanks a lot I will be back there again
Joanie Pinter
2021-05
I bought a bottle of spray shampoo. After we left, the bottle tipped over in the bag. The shampoo was all over the car mat. The top was loose. Took it back to the store and they cheerfully have me another bottle...no problem. Great customer service.
Mary R
2023-05
Went to the in-store groomer, Brandon, to get my Scottie’s nails trimmed. She was so incredibly patient and kind. She handled my dog so well even though he was really nervous!
Jim
2023-06
Love these guys been using them for the last 6yrs we always take our pug for hair cut and a bath
TC Watson
2023-05
Took out dog to get vaccinations there and then went over to make another appt at the groomers.. The groomer look at my dog and said she had a opening 2 weeks later... Our dog has been there before... Show up to the appt and now she states she can not groom her cause she has some mats on her and says she has to be groomed by a vet.. I asked why didn't you say that 2 weeks ago? She starts getting rude and says that's my problem I inform her no it is her problem cause now I see why no one wants to work there... As I'm walking out the door she says "Fu¢£ you" I proceed to tell the store mgr there that she better go in there before I go back in there and fix her attitude and mouth... I take my dog to the vet and they also inform me I am the 2nd person who came in being told the same thing.. My vet sent me over to Tail Waggers and we explained the situation and they immediately took our dog and groomed her and OMG they did an amazing job.... And they have gained my business and anyone else's that I can send to them... DO NOT TAKE YOUR PETS TO PETSENSE JUST INAGINE HOW SHE COULD BE TREATING YOU PET WHEN YOU ARE NOT THERE ...
Spazzy.d _creations
2023-05
Petsense in orangeburg is one of the only places in town that I can find tikicat wet food. I've also used their dog grooming services a couple of time and was always satisfied with the results. Friendly staff and usually a clean store and atmosphere.
Roe Reardon
2022-05
Store 👍🏼👍🏼⭐️⭐️⭐️⭐️⭐️Grooming with Amy 👎🏼⭐️Store staff is always very helpful and friendly! ...so I decided to try their grooming for my Shi Tzu. I spoke with them 3x including the morning of to confirm my dog's grooming appointment because of the rare winter storm overnight. None of those times was I told there was only a 5 min window to be late. As i pulled in the parking lot 12 min late, Amy called to tell me I missed my apt. I drove 35 min in the snow/ice for nothing. I WILL GO BACK TO THE STORE but will DEFINITELY NOT GO BACK TO THE GROOMER. If you don't let FIRST TIME customers know your late arrival policy and are that stringent with someone who drove that far on a morning of rare snow and ice, then I will just go elsewhere. I was prepared to tip her $20 on the $50 service for her dedication in coming to work in this weather, but instead I wasted $20 in gas driving there and am now back home with a wasted morning writing this review.
R.J. C.
2021-05
I tried to return a Fresh Water test kit (it was missing a bottle plus I needed the Salt Water kit instead) and was ostracized and accused of taking a bottle out. The manager refused to give me a refund and also said they didn't give cash back, only store credit after being told the opposite when I called. Don't waste your time shopping here, they are rude and hateful and don't honor their own policies and won't return your money for defective products.
Shavell Anderson
2022-05
I made my German Shepard a appointment to get groomed, he’s one years old. Pet Sense refuse to service my dog because he growled at the young lady that conducted the 6 minute examination, before puppies/dogs gets groomed. Not bite, not attacked not snapping at her. Instead of her trying to defuse the situation for a puppie. She tell us we have to leave the store immediately and get our puppie behavior training before she can groom him. Her tone and the way she handled the situation was RUDE. She didn’t even offer my baby a treat! Just walks up on him no greeting or anything. I think she’s the one needing training. I shop at this store every week for my dog and I will never step foot in there again.
Steve G1914
2024-04
Friendly and professional service
Williette Staley
2020-05
We just rescued a kitten and the grandkids fell in love with him, so we took him to Petsense. They told us how old he is and that he needed to see a Vet because he had a upper respiratory problem. We did take him and they were right. A month later we went back to Petsense to get kitty a few needed items and again, the staff was very helpful. Never thought we would end up with a cat, but he's precious.
Gray Vaughn
2019-05
Great place. We picked up our newest baby here!
Joyce Bell
2020-05
Friendly, helpful staff. Have been buying cat items from them ever since they opened up. All of my animal supplies come from there. Never had a problem. They're still my favorite pet store.
Travis Tucker
2019-05
Great staff and a good selection for dogs and cats. They even have crickets for those with reptiles or amphibians. However, supplies for those animals are limited and the price of items can be a little high at times. Still a good place to shop for Fido or Kitty though.
Wayne Hughes
2021-05
Service is awesome. Went looking for paw balm. Which they have! Also a good selection of dog toys. So I got a few. But on top of that They have dog adoption. One Sunday a month. Not only are they pet supplies. They have pets. Love them.
Sarah Cox
2019-05
Friendly, helpful staff. If they are not knowledgeable about what you are asking, they will find someone who is. Love the deal about buying 10 bags of dog food and getting the 11th one free.
Latoya James
2020-05
Nice store but there is a guy that works there and he hates his job because he does a terrible job at helping.. all in all I love how they have the vet in the back. And we are able to take them on the day we are off
Angie Cline
2021-05
The guy working there was totally knowledgeable in answering all our questions. He then helped us pick out what we needed and checked us out. He's awesome.
Jason Tyler
2021-05
Feels like I have been taken over. We need no Big Tech, gotta be first, got to have the most $$$$$. Do it to me google, bearded CEO, just Like CEO of FB, got rich while in College. I WILL not be on Social MEDIA Giants, I LOVE my USA.
Victoria Sullivan
2022-05
I love how informative these people are. Great with all animals that you bring in. Always stocked and if they don't have it the order/help you find a place that has it..
LabelMeGorgeous
2021-05
Went there today to have my dog groomed and he doesn’t even look like he’s been washed ! TBH the only reason I would still go there is because of Mrs. Deidra. I’ve learned that she retired a few weeks ago and I honestly hate that she did. This new groomer lady JEN is the absolute worse ! She will tell you one price and then you get to the register and it’s something different. And whatever the older cashier lady name is that’s working there today with the blonde hair HER ATTITUDE IS THE WORST AND I DONT KNOW WHY YALL HAVE HER THERE ! I will definitely be taking my business else where !
David Callahan
2019-05
Cat dewormer really works good service staff was helpful and polite
Monday | 9 AM-8 PM |
---|---|
Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-6 PM |
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