Four Star Plumbing and Air Conditioning

Kathy Mahoney

2024-04

Chris Brown was very professional and knowledgeable. Was able to check my ac/heat and adjust the air flow. He also informed on how much it would cost to clean my vents and other things. Very helpful to me. Next he comes it will be to do my vents....thank you Chris.

K G

2024-04

John, Ryland and Trent did a fabulous job installing our HVAC systems.This was a personable, efficient. knowledgeable, courteous team.We were very pleased with their workmanship and work ethic.

Joe Youngblood

2024-03

Josh Shultz was our remodeling manager. He was very knowledgeable,professional and personal. He made the entire process painless. He took our ideas and made them a reality.our neighbors recommended Josh and Four Star to us. We will definitely recommend him and the company to others. We would definitely use Four Star for our next project.

Marsha Beall

2024-02

Shaun and Jason were awsome. They arrived 1/2 hour earlier . They were so polite and explained things throughly. This is only company I will use in the future also . The woman who took my call for service was very helpful also and booked it immediately.

Lucinda Casey

2024-04

We were able to get an appointment quickly. The technician was friendly and efficient, solving our plumbing issue in a timely manner.

Robert Mergenthaler

2023-09

Called for emergency water heater service due to a leak. Technician Mike arrived the next day, on time and less than 24 hours after I called. I was surprised to get next day service. Mike laid down plastic to protect our flooring and carpet. He had the new water heater installed and working in about 2.5 hours. He left the work area very clean and removed all the old equipment and materials. Extremely satisfied with the service. I will be using Four Star for all my plumbing repairs.Service: Water heater installation

dianne robbins

2024-04

Friendly and professional, they were committed to fixing my issue. My Australian Shepard also gives a 5 star review for the friendly pets

Rick Jarvis

2023-10

We needed a new water heater. The technician that came out (forgot his name) was a pleasant guy, very easy to talk to and answered all my questions. I did this type of work when I was a younger man and in my opinion this gentleman did an outstanding job. He is just one of the reasons I use your company.Services: Water heater installation, A/C system maintenance

Patty

2024-02

Sorry I forgot his name. He was so informative, professions respectful and friendly. He answered all my questions.He is truly an asset to your company..

Karen Back

2023-10

Mike repaired our bathroom ceiling after a water leak. He was on time, friendly and professional and did a great job. The repair and the no. Repaired portions of the ceiling are a perfect match.

Robert Schoonover

2023-09

If you need someone to come out and do something simple like replace a fitting, I might recommend 4 Star plumbing but definitely not for any new plumbing installs. They came out to my house and supposedly had the supply line all hooked up, but when I turned the water on, water rushed out from the bottom of my house ruining the insulation at that location. They came back out and took care of that but they didn't pressure check the drains. Leaks everywhere. No way 4 Star. They will never touch anything out here ever again.

Jane McDuffie

2024-02

Isaac was very professional and Thorough and made several good suggestions going forward.

Kristy Marsh

2023-05

The employees are the best! Mike and Tim are such hardworking, dependable, pleasant and honest guys that I have worked with. They are such an asset to your business.I would have given 5 stars but the staffing changes, in the midst of my project, seemed to cause a lot of confusion. Would definitely hire again in the future! Thanks so much Mike and Tim! You guys are the best!Also, you should definitely advertise that your company does offer more than plumbing and AC!Services: Toilet repair, Shower installation

Anup Agrawal

2023-11

Excellent work by Randy, Alex. The best part is they treat house as their own and provide their valuable experience.

david thomas

2023-06

we are very happy with the bathroom remodel. crew headed by josh, including bo, curtis and jake, were very professional, communicated well and were on time. the job was completed as outlined and in a timely manner. we would recommend their work.Service: Installation

John Rodman

2023-08

Service was excellent; Mike was thorough, professional and took great care to keep us informed. Will definitely use Four Star again--

Julie Borden

2023-05

Called 4 ⭐️ for the first time today. Had emergency situation and they were able to get a tech to us within 30 minutes. Guys were friendly, professional and repaired our outside spigot. Definitely recommend and will call on them again. Thanks soooo much 4⭐️ . You’re 5 ⭐️ in my bookMrs PeaceService: Faucet repair

Ashley Kelly

2021-05

We’ve been doing business with 4 Star for approximately 7 months since purchasing a home in the area. Our first experience was plumbing related during that transaction we signed up for the service contract. When we were due for our AC inspection they contacted us came out and found something not working properly. They fixed it right away. Fast forward to this weekend when all of a sudden the air conditioner stopped working. It was after hours but we had friends last staying and renters coming in for the week. We called and 4 Star was there within a hour. It was our friendly, knowledgeable tech from our first service inspection. He found the issue and had us back up and running within a hour. All of our friends were so impressed that a company would actually show up after 11pm on a weekend. Thank you for your hard working and dedicated team. We surely appreciated your customer service.

amy

2023-05

I was very happy with their service. The water pipe was broken. The technician arrived on time and in very professional manner. I highly recommend Four Star Plumbing and will use their service again in the future!!!Service: Plumbing pipe repair

Rob P

2022-05

We are having our kitchen remodeled. When the installers removed the kitchen bar, they discovered that the two main supply lines were too tall. The lines just needed to be trimmed and recapped. A call was made to my rental management company by the remodeling company. Thinking that is was a minor item, my rental company contacted Four Star plumbing to cut and cap the lines. I did not know they had been called until later that day so called Four Star for a quote. Apparently the plumber had already made his way to the unit. I was told that the quote was not ready and would be sent to my management company. The following day, through the the remodeling company, I found out the plumber has completed the work and even broke a water valve. I immediately contacted Four Star plumbing. The receptionist said she could not provide me, the owner, any information about the work or cost because they were called by my management company not me. How ridiculous! I asked her why there wasn't a quote like she told me the day before. She said they only provided quotes for residential not when property managers request service. Again ridiculous. When my management company finally received the invoice, it was over $400 dollars to cut and cap 2 small pipes! Four Star said they had to complete an emergency valve replacement that added to the cost. Huh? Why didn't Four Star contact the management company to advised what happened? Because they never called the management company and the plumber broke the valve, they decided the reduce the cost. I had the building maintenance and my management company's maintenance check for a repaired valve. No apparent newly installed valve. It was also discovered that water in the unit was not turned back on. Wouldn't a plumber who capped water lines check to make sure the work was done correctly and turn back on the water and check for leaks? Just terrible! When Four Star would not provide me with any details, I asked to speak to the owner. I was told that I would receive a call. No call back that day or the next. If you rent your property, I would advise your management company not to use Four Star. It appears they overcharge the rental management companies thinking the owner's will just pay it and then the work is questionable. If this is an incorrect statement, I can't even give the company a chance to explain because apparently no one can talk to me because I didn't originally request the work........I'm just the owner.

Jeff Branch

2021-05

Mike (service technician) came out on Sunday and did a fantastic job. He was knowledgeable, courteous and worked very efficiently to solve our blocked sewer problem. He told us our options and price up front before repairs were made, so no “sticker shock”. I highly recommend Four Star.Service: Sewer repair

Debbie Stanley

2022-05

Bob and Richie (plumbers) provided efficient service at my property. These gentlemen were knowledgeable, courteous and efficient...they bought not only their professionalism but human compassion to me, an old tired soul...lol! I recommend this company because of the efficient service provided by the employees namely Bob, Richie and the lovely customer service representatives' who scheduled my appointments before , during, and after my service and follow up calls! I am very satisfied with the overall service that I received from Four Star Plumbing with the fourth star meaning excellence!.Services: Drain cleaning, Outdoor plumbing system repair, Sewer repair

Joann DeFilippo

2024-04

Very helpful and informative. Quick service.

Judy Farrmer

2019-05

The man that came to my home was extremely nice and I would say that he is certainly an asset to this company.I have had go with someone that is less expensive due to the fact that my husband passed away in July and I am having to budget.I would certainly recommend your company based on how he did not try to push me into making a quick decision.Thank you for having him to come out to give me a quote.Sincerely,Judy Farmer

john farley

2022-05

The technician was great. If I had a business that is exactly the guy I would want representing my company. Jan in the office was also great. She took time to explain everything to me and got me scheduled and ready to go immediately. I am so glad I chose your company.Service: A/C system maintenance

Scott Rosene

2021-05

Ralph fixed our toilet and we no longer have noisy sounds in our pipes every time we flush. He was prompt, courteous and explained everything he was doing along with clear and fair pricing explained before the work was completed. We are impressed. Highly recommend.Service: Toilet repair

Stephen Dodd Sr.

2020-05

They repaired my AC unit in an emergency and made recommendations to replace it in the near future. Sure enough It crashed in about 4 months and now I'm working with them to replace it. It is in our condo 400 miles from home but they are going to handle and it will be fixed the next time we go there. I will let everyone know how it works out in a couple months but I have complete confidence they will do an A+ job. The technician was very nice and knew what he was doing.

M Johnson

2022-05

Daryl was very professional as we worked through the details and quote for our water damage repairs. Our repairs were delayed due to COVID issues but once everything was back on track Daryl we available and had the team ready and on time. We can’t speak highly enough about the repairs/painting job that Cheryl and Danny did for us. Cheryl was was extremely detailed and made sure to make sure that the colors matched exactly.Services: Cleaning, Plumbing leak detection

Ginny Batchelder

2021-05

The workers were extremely nice and respectful. My problem is with communication with the project manager. When I'm displaced from my home it shouldn't take 3 days to get a status report. Also, I was told it would be a 5 to 7 business days job. It's now been 7 business days. They aren't working here today or tomorrow but will be back Monday or Tuesday to hopefully finish the job. In the meantime, I have 1 working toilet and the kitchen sink with cement floors. The Management Company is responsible so I had no say in who did the work.Service: Sewer repair

William Thompson

2021-05

I received a call prior to the appointment, the technician said he could come earlier than scheduled. He quickly diagnosed the problem, and fixed it in no time. I was very happy with the service. I would definitely use & recommend your company in the future. Thank youService: Water heater repair