PetSmart

4.6 (140)

8821 Dorchester Rd ste 101, North Charleston, SC 29420
(843) 480-4507
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jenna Jones

2024-02

We ordered takeout (the grandparents did). I was surprised with how easy they said it was and how quick it was for them to get the wings before coming over. If an old guy is saying the process was easy and the staff was nice, I believe it! The wings were so delicious!!! We did have leftovers I admit and they were still just as good reheated in the toaster oven!

Karen Weiss

2023-06

I started using Pet Smart during COVID lock ups and have found them to be a reliable source for all my cat food, treats, and litter. Many times they have an item when other vendors are out of stock.They have good prices and free shipping if my total is over their minimum. My spoiled cats are always over their minimum. 😅

Richard Sturms

2023-12

Great friendly staff, store very clean organized and stocked. My issue was it took a few minutes to find a staff member to get some feeder fish I was in there for.

Christine Potter

2023-05

Beautiful, new Petsmart location in the Cedar Grove Shopping Center! It's a little smaller than the other locations, but it still has the aquatic area, small rodents, reptiles, cats and birds for adoption. My dogs are overdue for a grooming so I went to set up an appointment. Nice grooming area at the back with large windows to watch your fur babies.

Adam M

2024-01

Great place. Friendly staff. Brought the fuzzy companion in with me and she got loves from other customers.

Jackie Strome

2024-04

Evie and Olivia did an excellent job on grooming our Beans and Rocket.

Sam Sam

2024-04

Taking my 80Ibs pitty here grooming every month, do a very great job!!!!

Anthony Martellini

2024-04

All PetSmart's are well stocked and you can find most anything you need

Kae Kae

2024-03

The best customer service and always groom my cat "black panther" nicely my go to

Rhonda Jones

2023-09

My dog was sick and the staff at James Island,South Carolina location went above and beyond to assist me and their recommendations helped my animal get better. Thank you so much. I truly appreciate the excellent customer service. You guys rock.

Cindy Usher

2023-07

They are so good with my dog who doesn't like baths. The staff is very nice and helpful.

Angie “Pumpkin” Green

2024-03

Great sales and friendly staff with wonderful customer service

OYZ Elite Strategies LLC

2024-01

Very friendly and convenient

Edward Scott

2023-09

Register Issues caused Long Wait to check out. Cashier did The Best that She could do. Three (3) Fish die before We got Home.

Rachael Slayton

2023-05

Staff is always friendly, I visited today 2/28/23 Manager stated to the cashier, about ONE customer, make sure you take good care of her, she's a good friend. Aren't all customers suppose to get the SAME treatment. Also, I was struggling to get to my car. As he walked out, I asked the store manager, which way are you headed, he stated to my house. I was like, ok then, I was gonna see if you could help me. As he did apologize, I had already figured it out. To me Customers pay your bills and you should TREAT them ALL the same. Even if they are a dear friend or not. Do Better Pet Smart!

Chad Johnson

2023-06

Not too bad, the store has a lot of inventory and the employees were nice, just thought pricing was kinda high and they could've had more employees on the floor as it was tough to find someone who could help us.

Zach Pierce

2023-10

Always amazing staff that's very friendly. I've been to others to buy my pet needs and none have compared to this location.

Chris Banks

2023-05

I've been coming here since it opened for supplies for my guines pigs as well as freshwater aquariums. Staff has always been extremely friendly and helpful and usually has better stock than other pet stores in the area. Someone commented on higher prices here, but I've seen the opposite. The prices are significantly lower on what I buy than the nearest competitor right up Dorchester Road. I'm glad it's open and will continue to utilize this location for my pets needs.

Brandon Lundell

2023-07

This was the nicest an cleanest ones I've ever been to I was so impressed the tanks were so well cared for an not one dead fish in them the staff were extremely nice an willing to help I visit a lot of pet stores an I was highly impressed with this one

Awkward Penguin

2023-07

Prices good, good customer service. BUT, THEY NEED TO ADJUST THEIR REPTILES. A VILE CHAMELEON NEEDS 70-80% HUMIDITY, THE TANK WAS AT 40%, IT WILL KILL HIM. NOT TO MENTION 5-6BALL PYTHONS IN A SMALL TANK WHEN THEY'RE BIGGER TANKS AVAILABLE. PLEASE ADJUST YOUR REPTILES!!!

Evan “Mr. Krabzz” Thomas

2023-06

My go-to pet store. My pet tarantula gets everything it needs from here. Wuzzy seems happy with their products. They have good prices and a good reward program along with great customer service.

Caue “WubbaDubba” Secondary

2023-12

The crew here seems knowledgeable and good with my pup and cat

Jason Ketchum

2023-10

Brand new store so looks amazing. Wish they carried live feeder rodents.

Dana Oswalt

2023-05

Has everything you need pertaining to all types of aquatic and pet products. Friendly staff. I will definitely shop there often.My only critique would be that the prices were a bit higher than others.

Melody Reed

2023-05

Rachel in the grooming dept is great with my pug, Benny. She is very friendly and remembered us from our first couple of visits!

Linda Stottlemyre

2023-07

We have taken our dog there for grooming and are totally satisfiedEvie does a wonderful job with our little shi tzu

P

2023-08

Place is always clean, staff is always friendly and they always have the cat food I need. What more can I ask for

Dahlia Gonzalez Santillana

2024-03

Got what we needed. Friendly staff.

david done

2023-07

Excellent place. Aways clean. Staff is always helpful and friendly.

Kelley Foster

2023-05

New store. Really nice inside. Workers were great and everything was easy to find.

Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 10 AM-7 PM

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